1st room smelled like cigarettes, sink was dirty, surfaces dirty. Changed to 2nd room- smelled, dirty sheet, broken shower door, sink didn't drain, bathroom door didn't close. Checking out the front desk refused to give me a print out claiming that because it was booked via a 3rd party. I asked about hotel charges print out, again was denied. I asked if he could see them on his computer screen, he said yes. I asked if I could have a print out again he denied me.