Does HOTEL MYSTAYS Kumamoto Riverside offer free cancellation for a full refund?

Yes, HOTEL MYSTAYS Kumamoto Riverside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at HOTEL MYSTAYS Kumamoto Riverside?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at HOTEL MYSTAYS Kumamoto Riverside?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10 AM.

What is there to do at HOTEL MYSTAYS Kumamoto Riverside and nearby?

Recommended spots to visit include Sakura Machi Kumamoto (6-min walk) and Kumamoto-jo Hall (7-min walk), along with Kumamoto City Hall (11-min walk) and Contemporary Art Museum Kumamoto (12-min walk).

Are there restaurants at or near HOTEL MYSTAYS Kumamoto Riverside?

Yes, there's an onsite restaurant, Grand Cafe.

What's the area around HOTEL MYSTAYS Kumamoto Riverside like?

HOTEL MYSTAYS Kumamoto Riverside is in Chuo Ward, a short 7-minute walk from Kumamoto-jo Hall and 17 minutes' walk from Kumamoto Castle.

HOTEL MYSTAYS Kumamoto Riverside, Kumamoto: Hotel Reviews, Rooms & Prices

8/10 Very good

Sep 10, 2025

Near the shopping street and restaurants with nice

Near the shopping street and many famous restaurants. Wasn’t have enough time to send post card and the front desk wasn’t like the other hotel, they refused to help but told me the location of post office. Staffs were polite and room was clean. Sunny and hot.

Sin Yee, 3-night trip

8/10 Very good

Dec 14, 2024

Great location and good amenities.

Kriz, 3-night trip

10/10 Exceptional

Jun 28, 2025

Convenient location, just 3 mins walk to the shopping street with many restaurants options. The tatami room is very nice! Parking is not quite friendly as it doesn’t allow to drive out once we parked, so please take this into consideration when you book this.

Sin Tung, 1-night trip

8/10 Very good

Jun 6, 2025

compact size but full options

pimlada, 1-night trip

10/10 Exceptional

Feb 14, 2025

Finally a hotel in Japan that provides good quality pillows.

Peter, 2-night trip

10/10 Exceptional

Jun 8, 2025

Looooved this place. The staff was amazing and super helpful. The breakfast buffet was the best hotel restaurant I ever been to!! Lots of different food available and super delicious and best of all it’s a cheap option for breakfast before heading out for the day. The room was nice and clean. We had a nice view of the river outside. And super close to the food/shopping area which lets us explore at night without being far. It was a 5 minute walk from the hotel !!

Diana, 3-night trip

6/10 Good

Dec 22, 2024

The room very small but the location and staffs are very friendly and helpful

Natta, 2-night trip

10/10 Exceptional

Mar 30, 2025

The breakfast buffet, had a lot of options to eat from. They also had horse meat ? Yum

Alberto, 1-night trip

10/10 Exceptional

Mar 25, 2025

SATYAJIT, 5-night trip

8/10 Very good

Sep 3, 2024

nice

アサヒ, 1-night trip

10/10 Exceptional

Aug 20, 2024

clean

Ka-Chun George, 1-night trip

10/10 Exceptional

Dec 19, 2024

Kyohei, 1-night trip

8/10 Very good

Sep 10, 2024

Am10 check-out time is too early

Tefeng, 1-night trip

8/10 Very good

Sep 28, 2024

This is our second time staying at this hotel. We booked the Basic Twin Room. The bathroom is quite old. It was very different to where we stayed in last year (we got a "new" room). I think this needs to be renovated, but the room itself is quite comfy, except the air conditioner. We tried to set the temperature to the lowest with high fan, but the room was still hot and stuffy especially when sleeping. Overall, we were pretty satisfied with the stay. We got a nice view of the river, the hotel was clean, staff were polite and friendly to tourists, breakfast was very good, and is within walking distance to Sakuramachi.

3-night trip

10/10 Exceptional

May 11, 2025

This hotel was spacious. The toilet was outside of the bathroom, which was nice. The view of the river that we had was lovely and their elevator was super fast. Amenities were all free at the front. There was coffee in the lobby but we didn’t know it was for us. Nobody explained that. The cups were so tiny though - you needed 3 cups!!! There was a fridge, hairdryer, and a large TV. If you don’t have mobility issues, it’s less than a 10 minute walk to major shopping, which was all under cover. This was lovely because it was pouring down rain the day we arrived. Clearly the local town is very helpful as we were stuck in the rain. A lady pulled over and gave us her personal umbrella because she felt bad that we were struggling to walk from the tran stop to this hotel. It was a bit of a struggle and out of the way, even after taking the tram as close as we could (number 6) The beds were super comfy. It was really updated and the pillows were great as well. It was about a half an hour walk from the station to the hotel if you were up for the walk

lisa, 2-night trip

10/10 Exceptional

Sep 23, 2025

Hideaki, 1-night trip

10/10 Exceptional

Sep 14, 2025

NAGAI, 1-night trip

10/10 Exceptional

Aug 15, 2025

Satria, 2-night trip

8/10 Very good

Aug 14, 2025

식사와 주차시설이 좋았음

Junheum, 2-night trip

10/10 Exceptional

Aug 12, 2025

2-night trip

10/10 Exceptional

Jul 26, 2025

Hashimoto, 3-night trip

10/10 Exceptional

Jul 24, 2025

2-night trip

10/10 Exceptional

Jul 24, 2025

ALISONELAINE, 1-night trip

8/10 Very good

Jul 21, 2025

全体的には満足しています。トイレと部屋の段差があり過ぎて転けそうになった。

ツトム, 1-night trip

10/10 Exceptional

Jul 18, 2025

最近旅行の際にはいつもホテルマイステイズを使わせていただいています。今回のホテルマイステイズ熊本さんも、やはりさすがと思うサービスと部屋の良さで安心しました。ぜひまた利用したいです！

Ryosuke, 1-night trip

HOTEL MYSTAYS Kumamoto Riverside

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