In the heart of Toulouse, Hotel La Chartreuse offers a warm welcome. Enjoy breathtaking views from the terrace, connect to in-room WiFi and take advantage of luggage storage. The helpful staff has left a lasting impression on previous guests.
Hotel La Chartreuse puts you in a great location, within a 15-minute walk of Capitole de Toulouse and Place du Capitole. Also, Ernest-Wallon Stadium and Zenith de Toulouse are within a short drive. Fellow travelers love the helpful staff. Public transportation is just a short walk: Marengo SNCF Station is 4 minutes and Jean-Jaurès Metro Station is 8 minutes.
At a glance
DONE
Hotel size
28 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Services
24-hour front desk
Luggage storage
Facilities
Terrace
Banquet hall
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 9.00 per person
Renovations and closures
The property is closed between December 18 and January 2.
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Hotel Chartreuse Toulouse
Hotel Chartreuse
Chartreuse Toulouse
Hotel La Chartreuse Hotel
Hotel La Chartreuse Toulouse
Hotel La Chartreuse Hotel Toulouse
Frequently asked questions
Is Hotel La Chartreuse currently open?
The property is closed between December 18 and January 2.
Does Hotel La Chartreuse offer free cancellation for a full refund?
Yes, Hotel La Chartreuse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel La Chartreuse?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel La Chartreuse?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel La Chartreuse?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel La Chartreuse?
No, this hotel doesn't have a casino, but Casino Theater Barriere of Toulouse (9-min drive) is nearby.
What is there to do at Hotel La Chartreuse and nearby?
Recommended spots to visit include Capitole de Toulouse (12-min walk) and Place du Capitole (13-min walk), along with Zenith de Toulouse (2.8 mi) and Cité de l'Espace (3 mi).
What's the area around Hotel La Chartreuse like?
Hotel La Chartreuse is in Toulouse City-Centre, a short 4-minute walk from Marengo SNCF Station and 8 minutes' walk from Garonne.
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Reviews
Hotel La Chartreuse Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
6.8
Location
8.8
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with many guests praising its quality and variety. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Train station
Lobby
Shower
Water
Reviews
Verified
8/10 Very good
Nov 14, 2025
Not used to that type of room very small and narrow but honestly bed was comfy and breakfast was fantastic. Shower stall was interesting it’s very small but again a good nights rest across from the train station
Lisa
Lisa, 1-night trip
Verified
10/10 Exceptional
Sep 7, 2025
Convenient location.
Colin
Colin, 1-night trip
Verified
10/10 Exceptional
Jun 6, 2025
Very nice small hotel. Nice clean room, very friendly and helpful staff, nice breakfast and two minutes from the bus and railway stations
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
Jul 6, 2025
Great hotel near the gare
Great hotel, very close to the train station. Small comfortable rooms, with adequate air conditioning for the hot summer season. Very helpful and friendly front desk, staff, and a wonderful breakfast in the morning.
Verified traveler
1-night trip
Verified
8/10 Very good
Sep 21, 2024
Great, cosy place to stay - super convenient for the station and walkable into town (or via the metro). Clean and welcoming for a solo traveller. Would stay here again.
Alice
Alice, 2-night trip
Verified
8/10 Very good
Jun 29, 2025
Clean and functional room. Good air conditioning during heat wave. Strong hot and cold water. Relatively quiet with window closed. Good house keeping. Clean bed sheets, pillow, bed. Friendly and helpful staff. Walk to train station. Good value hotel.
Edward
Edward, 4-night trip
Verified
10/10 Exceptional
Sep 22, 2023
We only had a one night stay but our experience was excellent from checking in to checking out. Friendly staff and the room and communal areas were spotlessly clean. We were offered a bottle of cold water each on arrival which was welcome on a hot day. Soft towels and toiletries were provided in the room and even though we were at the front of the hotel overlooking the road we didn't hear any noise.
George
George, 1-night trip
Verified
10/10 Exceptional
Sep 21, 2023
Actually really nice, and friendly staff who let us eat our own food in their cafe. Upgraded at no costs, lovely clean room. Thanks
Ryan
Verified
4/10 Fair
Jul 6, 2024
The location of the hotel is central to the city center of Toulouse and the hotel is clean . Also, the office is very helpful and the check in and out times are more hours than most hotels - check in is at 2pm but they check you in a little earlier if they can , And check out is not a strict 11, so one can be not as stressed to check out than some places that check out at 10.
My biggest complaint is the size of the room which looks much bigger in pictures and accessibility to the room which is on the 3rd floor and there is no elevator so we had to walk three flights of stairs each time. i know there may be budget concerns on putting up an elevator or that there may be no space to put one.
Another thing I didn’t like is the lack of room coffee available in the lobby room which i thought was a basic amenity in any hotel This is somewhat my fault because i should have checked first that it was part of the amenities it totally went over my head.
As far as access to the rooms they still had the old fashioned key on a chain instead of a magnetic strip card .They should invest in this this not so new technology , as it reduces probability of keys lost by the guests.
But i’m appreciative that we did have a great time in Toulouse and we had a satisfactory place to sleep .
Raymund
Raymund, 1-night trip
Verified
4/10 Fair
Aug 10, 2023
Forced me to leave my room key when not in my room
BEWARE: This hotel will force you to leave your room key EVERYTIME you leave the premises. That is a big no-no for me especially as a solo traveler during this stay.
Horrible experience with the French guy (young) during check-in. He didn't speak English nor Spanish and he was bothered that I didn't speak French. He was the rudest French person I encountered from Calais to Paris to Toulouse. When I kindly asked him why I had to leave my key with Google translate, he was visibly irritated and I asked him to please be patient with me because I wanted to understand why I couldn't leave my key. He wrote through Google translate that it was because we were in the area of the train station (right across from the hotel) and because I didn't need it. So I just gave up on trying to keep my key.
There is no safe in the room. The room is so small along with the shower. The water was splashing out and there's only a small shower curtain.
There was also construction as early as 8am for which the nice lady at the check in counter (when I checked out) apologized for but it was very loud. And at 6AM I could hear everything the personnel were doing downstairs in the lobby.
It was not a good experience at all. And it's heartbreaking because I paid more for this place than my other option because it had better reviews.
You will be able to hear anything and everything going on in the other rooms and hallway. There is a place to have some clothes but nothing much offered for storage.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jul 1, 2025
Great value and location!
Great rooms. Great price and very convenient to the train gare and the market!
Verified traveler
2-night trip
Verified
6/10 Good
Sep 15, 2025
Conveniently to train station.
Very small room. Functional choice near the train station & the hotel graciously allowed us to store a bag for 2 days prior to arrival.
Leslie
Leslie, 1-night trip
Verified
10/10 Exceptional
Jun 26, 2025
Location Location Location!
Just in front of the train station, and a few blocks from downtown Toulouse, affordable, safe, clean and very friendly staff.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jul 5, 2022
Clean, simple, friendly competent staff, good value breakfast - would definitely stay again.
Nigel
Nigel, 1-night trip
Verified
8/10 Very good
Oct 15, 2022
Staff was very helpful!
Property near the train m/bus station
Very small but clean rooms
Lourdes
Lourdes, 1-night trip
Verified
10/10 Exceptional
May 18, 2024
Lovely room with a skylight, good service and the place feels secure. Location is far from glamorous but it is near the train station and thus rather convenient.
Sabrina
Sabrina, 1-night trip
Verified
10/10 Exceptional
Oct 14, 2023
Hotel staffs are very kind and frendly.
Enjoy my stay.
Many thanks.
MASAHIRO
MASAHIRO, 3-night trip
Verified
10/10 Exceptional
Nov 29, 2022
Does not look as good as it really is from the outside as it is inside. A little gem.
Rita
Rita, 1-night trip
Verified
8/10 Very good
Sep 18, 2022
I enjoyed everything from check-in to check-out and breakfast. The staff were super friendly and did their best to help the guest.
However, one thing, when I came in after a long-oneday trip on the second day, the old man at the reception.
He was on the phone, and I waited for a few minutes,
I was quite tired, but he keep talking via phone.
Once he finished his call, he didn't give me the key, and suddenly said, "You... pay." (He spoke to me in French)
There was no explanation about pay, when I checked in, so I thought that I would be pay on check-out time, or it would be automatically paid with a connected card.
(Of course who did not pay and go?? I was ready to pay!! and pleased to pay!!)
Without any explanation, it was very very unpleasant experience and upset moment,
Just say "Pay !!!" to guest who was tired from walking all day. What a rude...
I talk to him "Give me the key first, I have cash and wallet in my room" Then he gave me a key...
Other than that, it was on best location, friendly staff (except one), and even though no elevator, staff will bring your bag up to your room.
Thank you.
Yeon jin,
Yeon jin,, 2-night trip
Verified
8/10 Very good
Nov 5, 2025
Ok hotell
Ingbritt
Ingbritt, 1-night trip
Verified
8/10 Very good
Sep 24, 2025
Bon accueil, bouteille d'eau à l'arrivée. Aucun souci
Nadia
Nadia, 2-night trip
Verified
10/10 Exceptional
May 6, 2025
Très bonne adresse
Super adresse, la patronne et très sympathique et surtout très serviable.Acceuil vélo bonne organisation.
Bon petit déjeuner, proche de la gare et du centre ville a côté du canal du midi.
Gostei muito da localização , viemos de ônibus de Andorra e no outro dia pegamos trem pra Marseille, o hotel fica bem em frente estação. A senhora que nos atendeu foi muito simpática e atenciosa nos passando todas informações da cidade. Quarto ok tamanho normal e banheiro pequeno , mas tudo ok pra uma noite de descanso, bom custo benefício
sheyla
sheyla, 1-night trip
Verified
10/10 Exceptional
Oct 9, 2024
Très bien !!
Lit confortable, accueil très professionnel au départ puis très agréable en plus
Petit déjeuner très copieux et toutes les personnes ont été super attentionnées
Bien situé car près de la gare des bus et du métro