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Windsor Palace Hotel

4.0 star property
Beach hotel in Serock with restaurant and bar/lounge

Choose dates to view prices

Situated by the lake, Windsor Palace Hotel offers a unique blend of relaxation and entertainment. Unwind in the sauna or steam room with aromatherapy, reflexology, or a rejuvenating massage. Enjoy international cuisine at Victoria restaurant and connect to WiFi from the comfort of your room.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Private beach
  • Restaurant and bar/lounge
  • Nightclub
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • Massage/treatment rooms

For families (6)

  • Free cribs/infant beds
  • Playground on site
  • In-room childcare (surcharge)
  • Private bathroom
  • Garden
  • Terrace
The current price is $117
$128 total
includes taxes & fees
May 12 - May 13

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic Twin Room

Classic Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
75 Jachranka on the Zegrze Lake, Serock, Masovia, 05-140

What's nearby

  • Catholic Church of St. Anthony of Padua - 6 min drive - 4.7 km
  • Fort Zegrze - 8 min drive - 5.8 km
  • Zegrze Reservoir - 9 min drive - 5.4 km
  • Szaniawski Gorge Nature Reserve - 11 min drive - 8.5 km
  • Zegrze Marina - 11 min drive - 7.8 km

Getting around

  • Modlin (WMI-Warsaw-Modlin Mazovia) - 25 min drive
  • Frederic Chopin Airport (WAW) - 67 min drive
  • Warsaw Praga Station - 36 min drive
  • Wolomin Station - 37 min drive
  • Warsaw Wileńska Station - 38 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬13 min drive
  • ‪Żura'aVina - ‬11 min drive
  • ‪Restauracja Złoty Okoń - ‬8 min drive
  • ‪Zagłobianka - ‬14 min drive
  • ‪Złoty Lin - ‬11 min drive

About this property

Windsor Palace Hotel

  • Windsor Palace Hotel features a marina and a nightclub. Guests can indulge in massages, aromatherapy, or hydrotherapy, and Victoria serves international cuisine. Other highlights include a bar/lounge, a health club, and a hot tub.

At a glance

DONE

Hotel size

    • 178 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service
  • Snack bar/deli

Traveling with children

  • Bowling alley
  • Playground
  • Childcare in room (surcharge)

What to do

  • Bowling alley
  • Shopping
  • Pool table
  • Private beach nearby
  • Free use of nearby fitness center
  • Hiking/biking trails nearby

Working away

  • Business center
  • Conference space (48438 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • Arcade/game room
  • Marina
  • Nightclub
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Victoria - This restaurant specializes in international cuisine.
Five O Clock - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: PLN 2.17 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 48 for adults and PLN 48 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for PLN 100.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 80.00 per pet, per night

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Cashless transactions are available.

Also known as

Windsor Palace Hotel Serock

Windsor Palace Serock

Windsor Palace Hotel Hotel

Windsor Palace Hotel Serock

Windsor Palace Hotel Hotel Serock

Frequently asked questions

Does Windsor Palace Hotel offer free cancellation for a full refund?

Yes, Windsor Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Windsor Palace Hotel?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of PLN 80.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Windsor Palace Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Windsor Palace Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Windsor Palace Hotel?

You can check in starting at 2:00 PM. Check-out time is 10:00 AM. Express check-in is available.

What is there to do at Windsor Palace Hotel and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation onsite includes bowling. Relax in the hot tub or enjoy the use of other amenities, which include a nightclub and a sauna. Windsor Palace Hotel also has a steam room and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near Windsor Palace Hotel?

Yes, Victoria offers international cuisine.

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Reviews

Windsor Palace Hotel Reviews

8.6

Excellent

9.2

Cleanliness

8.0

Location

8.2

Staff & service

8.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Mycket vackert hotell i mycket gott skick, kändes som i ett slott. Mycket bra frukostbuffé. Trevligt område med natur kring hotellet. Fungerade bra att sova bara en natt på hotellet, då jag var på genomresa.
1-night trip
Verified

10/10 Exceptional

I liked the cooking services that they offered for breakfast. The safe in the room was a good idea and was very nice. Alex
7-night trip
Verified

10/10 Exceptional

Un endroit superbe, on se croirait dans un palace. Mon sejour a eu lieu durant l'épidémie donc je n'ai pas pu profiter de tout le charme de l'endroit. Chambre propre et très grande. Très bonne literie. Petit-déjeuner copieux. J'aimerai découvrir l'endroit dans des circonstances "normales". En tout cas endroit a découvrir ainsi que toutes les activités que je n'ai pas pu essayer : restaurants, la plage, et l´accro-branches a l'air dingue!
1-night trip
Verified

4/10 Fair

I’m sure it’s a lovely place outside of pandemic time and in season. I attended a wedding here. The rooms are dated and looking past their prime. There was no bar. There was no restaurant for evening meals. There were no tea/coffee facilities in the room. This is very much a conference centre with rooms as opposed to a hotel. If I were you, I’d stay at the sister hotel next door. It had all the facilities that we’re missing. So it can’t be blamed on COVID.
Andrew, 3-night trip
Verified

6/10 Good

Lovely hotel however we stayed for two nights at a good price but the was no facilities for a tea or coffee only from the bar or at breakfast times on the second night there was a works convention on were most were drunk and we even had a fight going on outside on the landing and the music keet us up till 3am not the best when you have to fly back home the next day would we stay again NO
Paul, 2-night trip
Verified

8/10 Very good

Opinia służbowego wędrowca

Obiekt oraz okolica wspaniała, obsługa bardzo miła i pomocna, z restauracji nie korzystałem. Minus za brak otwartego "baru" (wytłumaczono, że to przez Covid-19), materace zbyt miękkie, brak lodówki w pokoju.
Dominik, 1-night trip
Verified

10/10 Exceptional

Świetne miejsce na weekendowy wypad.

Bardzo udany pobyt! Od samego początku do końca. Przemiła Pani na recepcji nas przywitała i również pożegnała. Pokój bardzo wygodny, ze wszystkimi udogodnieniami. Przepiękna okolica do spacerów. Jak najbardziej polecam hotel Windsor.
Joanna, 1-night trip
Verified

6/10 Good

Obiekt spory, znany, więc chciałem tam w końcu przenocować i miałem pecha lub innevoceny są na wyrost. Na powitanie recepcjonistka z grymasem na twarzy, nie mająca pojęcia jak rozliczyć pobyt / ta kwestia ciągnęła się do samego końca, kto pobiera odemnie kwotę za nocleg, strona internetowa czy mam bezpośrednio zapłacić w hotelu - Hotels. Com, ściągnęło mi kwotę w momencie rezerwacji, w pokoju odcrazu na wejściu oberwane drzwi od szafki /zgłosiłem to w recepcji, hednak uważam, że takue coś może się przytrafić w przydrożnym motelu a nie w tak wysoko cenionym hotelu /, śniadanie w miarę, ale brakowało tego "czegoś" jak ma miejsce o takim mniemaniu. Ogólnie to wysłużony hotel i przerost formy na treścią z pewnością nie wart tych cen, ale to tylko moje zdanie...
Maciej, 1-night trip
Verified

10/10 Exceptional

Windsor

Po prostu super
Szczepan, 1-night trip
Verified

6/10 Good

Siisti. Kaukana kaikesta. Ruoka keskinkertaista, Aamupala runsas.Ranta ei ollut uimakelpoinen. Liikenneyhteydet olemattomat.Huone oli hyvä.
3-night trip
Verified

10/10 Exceptional

Warto przyjechac

Piękna okolica, ogromny kompleks hotelowy, duże przestronne pokoje, miła obsługa.
1-night trip
Verified

10/10 Exceptional

Bardzo ładna lokalizacja blisko jeziora i hotel w bardzo eleganckim wręcz barokowym stylu. Bardzo dobre śniadania.
Piotr, 1-night trip
Verified

10/10 Exceptional

Wypad weekendowy

Wyjazd z rodziną piękna okolica piękny hotel sympatyczna obsługa, uśmiechnięta pomocna pokój zadbany łóżka wygodne na siłę można się przyczepić, ale my byliśmy zachwyceni w restauracji nie drogo w porównaniu do hotelu obok. Atrakcje dla dzieci blisko plaża jest gdzie po spacerować usiąść i się odprężyć polecamy i napewno wrócimy
Katarzyna, 1-night trip
Verified

10/10 Exceptional

Wszystko było ok, miła obsługa, dobre jedzenie.
Jakub, 1-night trip
Verified

8/10 Very good

Very pleasant stay in pleasing surroundings
David, 2-night trip
Verified

8/10 Very good

Great hotel; far from everything

This is a fantastic upscale hotel. Great room great amenities. They advertise multilingual staff however we only found one employee who could speak English. But she was really good! Unfortunately for the night of our visit and review the hotel was totally booked for two big events. The dining room was converted to a banquet room and we could only eat dinner in the lobby bar. We checked for other nearby restaurants and the nearest one was almost 10 km away.
Randy, 1-night trip
Verified

8/10 Very good

Mahtava hotelli

Erittäin laadukas ja hieno hotelli! Olimme matkalla Suomesta Espanjaan ja tämä hotelli oli sopivasti matkan varrella. Näin laadukasta tähän hintaan ei Suomesta löydy.
Juha-Pekka, 1-night trip
Verified

10/10 Exceptional

Nice place to relax

Nice surroundings, loads of activities, good breakfast:)
Marek, 2-night trip
Verified

4/10 Fair

A 4 stars hotel with unprofessional recepcionits

The hotel has 175 rooms, my friend and I we were the only guests in the hotel. They gave us a terrible welcome, they didn't provide to us any information and they lied about services. They didn't open to us the bowling, they didn't want to open the swimming pool and they were rude when we tried to complain. It was not a language issue, because my friend speaks Polish. Luckily, the manager she was kind and helped us because the receptionists were totally unprofessional for a 4 stars hotel. There were more people working (2 receptionists, 1 bar attender) than guests and they didn't care to give us a good service. I can't imagine how they treat people in big events.
Verified

6/10 Good

poor welcoming

het hotel op zich is goed, mooi, en nietjes. medewerken zijn niet welcoming mensen, vond ik, over het algemeen hospitality is niet iets voor polen!!
Verified

8/10 Very good

Mooi hotel, slechte kok

Een groots opgezet en statig hotel, een hotel waar je een zwembad verwacht, maar die is er niet. Mijn komst was een verassing, mijn reservering was onbekend bij de receptie. Middels het Hotel.com app kon ik het e.a. aantonen en kreeg ik toegang. De kamer is rustig en voorzien van goede WiFi. Het eten in ruime restaurant met imposant plafon was minder. Het stuk vlees was droog en taai. Halve aardappelen uit de oven waren keihard en niet eetbaar, hoe een kok dit voor elkaar krijgt is mij een raadsel, ze waren echt rauw.
1-night trip
Verified

8/10 Very good

Really nice gateway place near Warsaw

As long as you go along with the style of the place it can be really pleasant. Rooms are clean and comfortable, service kind and helpful and area very much relaxing.
Wojciech, 1-night trip
Verified

10/10 Exceptional

Kuninkaallista loistoa

10+++++ Loistava palvelu sähköauton omistajalle. Tekivät ksiken mahdollisen, että asiat saatiin kuntoon. Hotelli kuninkaallisen loitokas. Paras hotelli sadoista, missä olen vieraillut.
Markku, 1-night trip
Verified

10/10 Exceptional

Weekend w Windsorze

Hotel doskonały na odpoczynek. Wspaniała okolica, cisza, spokój, zielono :) Ładne wnętrza na przyjęcia weselne w ktorym uczestniczyliśmy. Doskonała Kuchnia. Śniadania do wyboru do koloru:)
Verified

10/10 Exceptional

Nice but all service are very long....

Only polish language ! It's really big problem for english talking. Jacuzzi is not free like in all other hotel... For all service you need, you must be patient and still waiting , waiting, waiting....