4/10 Regular
27 de febrero de 2025
Very Uncomfortable Stay
I recently stayed at this hotel for a business trip, and unfortunately, my experience was less than satisfactory. While the staff was friendly, the room itself was just okay—not great. The sink was somewhat dirty, and I encountered a large roach.
The room had an ironing board but no iron, so I had to go to the office to get one. When I asked for roach spray, the staff seemed surprised that there were roaches, yet they had spray readily available. To make matters worse, the first two irons I received didn’t work, and when they finally brought a functioning one, the staff member unexpectedly opened the sliding door, which caught me off guard.
The noise level at night was unbearable, with loud music making it difficult to sleep. Given that I was there for business, this made my stay even more challenging. Due to these issues, I decided to shorten my stay and leave four days early. However, I was charged a one-day cancellation fee, which I found unreasonable considering the poor experience.
Overall, I do not recommend this hotel unless you need to be in the area and don’t mind the inconveniences.
Rafael
Rafael, viaje de negocios de 9 noches
Opinión verificada de un huésped de Hoteles.com
