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Obtener más información y modificar ajustesSe abre en una ventana nuevaHotel en Chattanooga con piscina al aire libre y restaurante
I was supposed to stay two nights at this location; however, I decided to stay only one…
jun. 5, 2021
It was dirty, sheets were so old, towels were white but stain mark still there. My son…
abr. 3, 2021
El alojamiento afirma que sigue estas pautas de limpieza y desinfección: We Care Clean (Best Western) y SafeStay (AHLA, EE. UU.).
Recuerda que al acumular 10 sellos consigues 1 noche extra*.
Se admiten mascotas con un coste adicional de 15 USD por mascota, por noche.
Se admiten animales de servicio sin tasas.La conexión wifi está disponible en las habitaciones con un coste adicional
Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
Hay habitaciones aptas para mascotas disponibles, previa solicitud al alojamiento a través del número que figura en la confirmación de la reserva.
Este alojamiento no dispone de ascensor.
Este alojamiento confirma que ha implementado medidas de limpieza adicional y de seguridad de los huéspedes.
La limpieza se efectúa con desinfectante y las superficies de contacto habitual se limpian con desinfectante entre una estancia y otra.
Se aplican medidas de distanciamiento social; el personal lleva un equipo de protección individual; se proporciona desinfectante de manos a los huéspedes y es obligatorio llevar mascarilla en las zonas comunes.
El alojamiento afirma que sigue las pautas de limpieza y desinfección de We Care Clean (Best Western).
El alojamiento afirma que sigue esta pauta de limpieza y desinfección: SafeStay (AHLA, EE. UU.).
Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento. Las condiciones indicadas las proporciona el alojamiento.Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
Solo se aceptan reservas de huéspedes que no residan en la zona. Las personas con domicilio en la ciudad donde se encuentra el alojamiento no podrán realizar la entrada.Depósito: 100.00 USD por alojamiento y por estancia
Depósito por posibles daños: 100.00 USD por estancia.
Depósito por mascotas: 50 USD por estancia.
Hemos incluido todos los cargos que nos ha facilitado el alojamiento. De todas formas, recuerda que estos pueden variar según la duración de la estancia o la unidad reservada.
This is the exact thing I sent in an email to managment... I just left my stay at your hotel for the dates of March 19th thru 21st. First thing - room key not working AT ALL. I had to wait for someone to unlock my room. This was the biggest inconvenience I’ve ever had to deal with. Each time was a 10-15 minute wait for someone to come unlock it. Second thing - towels. I had a reservation for 6 people. I was in a double room with a pull out couch. I was only given 3 towels and 3 wash cloths. When I went to the front counter I told the lady I needed more towels and the proceeded to tell me that I could only have 3 for 6 people. After going and back forth and arguing with her, she finally gave me more towels and rags. Third thing - the room was dirty. Found someone’s eyelashes attached to the smoke detector. Also found rat poop next to the beds. Dirt and hair in the bathroom. Chairs and couches are stained. Roaches climbing through the vents. Don't get me wrong, Jim that checked me in was AWESOME. The diner that is attached is off the chain also. Other than that I do not recommend. All management offered was an apology and they would move it to upper management.
Markaya, Viaje con amigos de 2 noches, mar. 19, 2021
Comentario de un cliente real de Hoteles.com
My boyfriend and I stayed here for just a night (March 17-18) to evacuate storms in Alabama. The lady at the front desk was incredibly friendly and the lobby area is nice. The room is standard, but for the price, it's not bad at all. We even got a parking spot right in front and our dog was allowed to stay with us. The only slight issue we had is that the deadbolt was damaged, so we were unable to turn it and lock our door (room 111). It was really late when this happened and I didn't feel comfortable going to the front desk, so we just ignored it. It was a little worrisome since we don't know the area and we kinda wish they had been more receptive when we told them the issue upon leaving. Other than that, pretty good stay.
Katie, Viaje de 1 noche, mar. 17, 2021
Comentario de un cliente real de Hoteles.com
The staff member that checked me in was great, and very friendly. However, just about everything else there was terrible. The rooms are dated, and everything was stained, dirty, or both. Our bedsheets even looked like someone walked across them with their shoes on. Some of the other guests were screaming up to and down from the balcony around 11pm-12am, and everything smelled of pot. How this hotel has good ratings is beyond me.
Viaje en familia de 1 noche, mar. 16, 2021
Comentario de un cliente real de Expedia
The room was dirty. The tv was tiny. There is no sound control. You can hear every person and there are sirens going down the street multiple times an hour all day and night.
Viaje de 1 noche, mar. 12, 2021
Comentario de un cliente real de Expedia
The loud bass from a car In the parking lot at 2am for over an hour was ridiculous and annoying. I wonder why it was aloud to go on for so long.
Toni, Viaje de negocios de 1 noche, mar. 11, 2021
Comentario de un cliente real de Hoteles.com
The keycard lock did not work. Could only get in with master key from front desk rep. On the inside the handle was bent, and would stick sometimes when trying to open. The baseboard has built in electrical outlets, and our baseboard (rm 214) was disconnected and wiring was exposed. If you moved the baseboard back in place the lights would flicker and microwave would turn off and on. Fridge did not work. I was too worried about the safety of my family to even sleep. Stayed up while they rested after 10 hours on the road and we then checked out at 5am. All other hotels were booked up. Chose this room especially for the three double beds which is not offered at any other hotels I’ve ever visited. Staff started out sincere, but when we called twice about fridge not working, they never even came to check on it. Ridiculous! The kids were so tired we just suffered through, and I kept alert to make sure we were safe from an electrical fire or being trapped inside. Room was clean, and everyone said the beds were very comfortable. I explained all of the issues to the night rep that was on duty when we checked out, and hopefully they fix these issues before allowing anyone else to stay in that room. We have visited Best Western locations all across the country, and this was by far the worst experience for us.
William, Viaje en familia de 1 noche, mar. 6, 2021
Comentario de un cliente real de Hoteles.com
Great room. The City Cafe on site made the stay so comfortable. Great food right by your door.
Viaje en familia de 3 noches, mar. 2, 2021
Comentario de un cliente real de Expedia
When we got there, our room keys didn't work. Turned out the door lock was broken, so then they basically had to kick in the door to get us in the room. There was hair in the tub drain, none of the lamps were plugged in or working, the TV wouldn't turn on, and the floor was filfthy. It was a hard wood style laminate and our feet were black from walking on it, so we kept shoes on the rest of the time. We had family with two other rooms there at the same time and they had similar complaints on cleanliness, but at least their doors had working locks. The beds were comfortable and it was nice to have three double beds in one room, but those were the only positive things. We would not stay here again. They didn't offer to discount our room either.
Viaje en familia de 1 noche, feb. 27, 2021
Comentario de un cliente real de Hoteles.com
Great stay
Viaje de 1 noche, feb. 26, 2021
Comentario de un cliente real de Hoteles.com
Jimmy was so friendly and helpful when we checked in. Had trouble with our TV remote later in the evening and he immediately came to our room and brought us a replacement. The diner next door was amazing!
Viaje en familia de 1 noche, feb. 13, 2021
Comentario de un cliente real de Expedia
