Calle Cruz de Tejeda S/N, Tejeda, Gran Canaria, 35328
What's nearby
Las Nieves Peak - 9 min drive
Bentayga Winery - 11 min drive
Nublo Rock - 24 min drive
Las Tirajanas Winery - 36 min drive
Agaete Valley - 70 min drive
Getting around
Gran Canaria Airport (LPA) - 63 min drive
Restaurants
El Labrador - 10 min drive
Dulceria Nublo - 10 min drive
Restaurante Grill la Cumbre - 9 min drive
Restaurante Grill Sibora - 21 min drive
Restaurante Mirador la Cilla - 17 min drive
About this property
Hotel Rural El Refugio
When visiting Tejeda, Hotel Rural El Refugio is a great choice to consider. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli, a terrace, and a garden.
Languages
English, French, Spanish
At a glance
Hotel size
10 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 10:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Half board rate plans do not include drinks with dinner.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Free 24-hour offsite parking within 656 ft
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:30 AM
Hosted evening meals daily for a surcharge
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
What to do
Hiking/biking trails nearby
Services
Front desk (limited hours)
Facilities
1 building/tower
Garden
Terrace
Library
Seasonal outdoor pool
Outdoor entertainment area
Outdoor furniture
Traditional architecture
Accessibility
Upper floors accessible by stairs only
Hardwood flooring in room
Room amenities
Be entertained
32-inch Smart TV
Cable TV channels
Netflix
Streaming services
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Food and drink
Champagne service
Free bottled water
More
Housekeeping (on request)
Guidebooks/recommendations
Local maps
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately EUR 9.50 per person
Hosted evening meal costs EUR 20
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 7:00 PM
The seasonal pool is open from June 14 to September 30
Policies
This property does not have elevators.
This property accepts credit cards, mobile payments and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
El Refugio Hotel Tejeda
El Refugio Tejeda
El Refugio
Hotel Rural El Refugio Hotel
Hotel Rural El Refugio Tejeda
Hotel Rural El Refugio Hotel Tejeda
Frequently asked questions
Does Hotel Rural El Refugio offer free cancellation for a full refund?
Yes, Hotel Rural El Refugio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Rural El Refugio?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at Hotel Rural El Refugio?
Yes, dogs are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Rural El Refugio?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Rural El Refugio?
Check-in start time: 2:00 PM; Check-in end time: 5:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Rural El Refugio and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a seasonal outdoor pool and a garden.
Are there restaurants at or near Hotel Rural El Refugio?
Yes, there's an onsite restaurant.
What's the area around Hotel Rural El Refugio like?
Hotel Rural El Refugio is located a short 17-minute walk from Mirador Pico de la Gorra.
Hotel Rural El Refugio Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
5.2/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 31, 2024
I highly recommend taking all your meals in the restaurant. Top quality food and well worth the calories!
Shawna
Shawna, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
May 10, 2023
Hotel is charming and in a quite setting. Basic facilities but okay for an overnight stay not a longer period.
Jane
Jane, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jan 23, 2022
Spent one night here whilst driving up through the mountains which was a scary experience.The hotel was good enough for one night and served its purpose.The restaurant was not open so we thought we would eat at the cafe/bar/restaurant next door to the hotel only to find that they closed at 17.30.We then booked a table at the hotel opposite and found the food inedible so we returned it and refused to pay.Don’t go to this restaurant.!
Neil
Neil, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 18, 2021
Verified traveler
1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Mar 12, 2019
Lovely friendly family feel, at 1510m high outside conditions can be harsh, but we were well looked after and enjoyed our stay.
Verified traveler
2-night trip
Verified Expedia guest review
6/10 Good
Feb 9, 2019
No answer to messages when we had to try to change booking due to our dog being terminally ill
Verified traveler
2-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 5, 2019
Hotel
Hotel was a beautiful location.
Room was very comfortable.
All the staff were very friendly and helpful.
Wonderful views of the mountains.
elaine
elaine, 1-night romance trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 11, 2018
Verified traveler
1-night trip
Verified Expedia guest review
4/10 Fair
Jan 23, 2017
5 stats for location, but not good otherwise
In the winter this place is very cold as it has little heating, thin bedding, draughty buildings. Generally old and worn out inventory. Needs a major upgrade. Price high in relation to what you get.
nigel
Verified Expedia guest review
8/10 Very Good
Nov 20, 2016
Genuine Hospitality
The owners of this hotel were genuinely kind and helpful from the moment we arrived. The location in the mountains is a perfect place to start your hikes through the interior of Gran Canaria and the breakfast is well worth the addition as it is both well stocked to get you going and, being a small, more remote location, there aren't much for other options.
The hospitality alone is worth the stay, plus the amazing views found down any trail that start just a few minutes walk away. Highly recommended original, local, and authentic hotel.
Daryl
Verified Hoteles.com guest review
10/10 Exceptional
Nov 3, 2016
Very pleasant place and staff! : )
Paul
Verified Expedia guest review
8/10 Very Good
Apr 2, 2016
A great little find in the heart of Gran Canaria
This is a great little find in the centre of Gran Canaria. The owner Juan Manuel went out of his way to be helpful recommending hikes etc. The food in the evening was basic but very adequate and plenty of it. Breakfast was great! Although my room was a little dark (given how it faced) the hotel has a 'salon' with great views out to Tenerife for sunset. I would highly recommend this hotel. It's not luxury but the traditional rustic country feel makes up for this.
Brian
Verified Hoteles.com guest review
8/10 Very Good
Mar 8, 2016
Welcoming hotel "on the top"
Very welcoming proprietors, nice lounge when log fire lit, fire needed during our stay as four days of thick ,fog and cold. Good breakfast
Verified traveler
Verified Expedia guest review
10/10 Exceptional
Feb 28, 2016
We stayed at el refugio whilst on a walking trip on Gran Canaria. The owner/host was a lonely man who went out of his way to be of assistance to us.. Very charming and always friendly. The hotel is cute and in a great area for the walks we wanted to do
Benjamin
Verified Hoteles.com guest review
8/10 Very Good
Feb 4, 2015
Rustic Comfort
Rustic, traditional, authentic and friendly.
Denise
Verified Hoteles.com guest review
10/10 Exceptional
Nov 11, 2024
Vackert läge och trivsamt
Björn
Björn, 4-night trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 7, 2024
Verified traveler
2-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 17, 2024
Knut
Knut, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 2, 2024
La verdad es que le pondría un 10 por la amabilidad de todo el personal, el desayuno que aunque no es muy variado pero es de calidad, las cenas son estupendadas, la sala común, el jardín y la piscina son muy agradables, el entorno es maravilloso, la limpieza exquisita... pero el colchón es incómodo y hay muchos comentarios sobre ello como para hacerles caso ya que el descanso es fundamental.
Eduardo
Eduardo, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Apr 13, 2024
Très bonne restauration, couple charmant à notre écoute.
Jean Paul
Jean Paul, 2-night trip
Verified Hoteles.com guest review
4/10 Fair
Apr 9, 2024
Zuerst hätten wir eine Mindestdauer von 2 Nächten buchen müssen, was aber ein paar Tage vor dem Reisedatum zum Glück auf 1 Nacht reduziert wurde.
Zum Glück! Denn die (benötigte) Heizung war kaputt und das Bett sehr unbequem. So unbequem, dass einer von uns beiden in der Bibliothek übernachtet hat. Der andere von uns ist im äußerst hellhörigen Zimmer geblieben und hat immerhin ein paar Stunden länger geschlafen.
Die Bibliothek war eigentlich echt super, weil man von dort aus auf beide Meerseiten blicken kann. Auch die kleine Kaffeeecke und die rustikale Zimmereinrichtung waren OK.
Uncool war auch, dass das kleine Schwimmbad im April noch nicht benutzbar war, und die Betreiber des Restaurants erst nach mehrmaligem Nachfragen gesagt haben, dass es nur das Tagesmenü zum Essen gibt.
Thomas
Thomas, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Feb 12, 2024
Mukava yöpymispaikka
Sopii 1 - 3 yön majoitukseen. Aamiainen hyvä ja riittävä. Illallista saatavana , suosittelen. Korkealla vuoristossa oleva paikka. Jos pidät ulkona olosta, patikoinnista ja maisemista, tämä on sinun paikkasi.