I had the worst and most horrible experience of my life at this hotel. When I first entered the room I was given, I saw that there was already a couple staying in the room. We went to the reception together, they apologized and gave me another room. and then the nightmare began. I was robbed by the hotel staff. 2 employees at the reception and another hotel employee whose job I don't know entered my room. They jumped from the upper balcony to my room's balcony, I immediately opened the door and ran away, I went to the reception and there was no one, then someone came, I told him there was someone in my room to help. I reluctantly came with me. While we were waiting in front of the door, we both heard voices coming from inside, my belongings being rummaged through in a hurry. I told him to open my room door. He didn't open it. I said I'll check the next room, maybe there's someone there, and left. Then I said whatever happens, let it happen, and opened my own door with my card. They ran away quickly, but I saw them. The receptionists in white shirts and dark colored trousers. I threw myself out into the street in fear before I could put on my clothes. I went into the pharmacy right next to the hotel and asked for help. The owner of the pharmacy tried to help. He called the police but they said they couldn't come (it wasn't a surprise because according to my friends living in Brazil, the police work with these guys). A security guard who saw me on the street came to the hotel…