There was long black hairs in the tub drain and on the floor by tub, furniture was dusty, Not enough towels provided, nightstand drawer pull was unscrewed & hanging. No milk or creamer provided for coffee and very slim offerings for breakfast. Luckily we brought our coffee pot and snacks, but had to buy creamer. No refrigerator and we had items needing refrigeration. We were put in a handicap room not knowing that you have to ASK specifically for a refrigerator. No bedspread on our bed. Room was just bare and not clean. Lady said she just cleaned our room. We couldn't watch TV bc we couldn't find remote. Found out the previous cleaners washed remote in bedding. Got another remote from front desk, but the batteries were so low we kept getting message about low batteries. Nothing was available to watch except football. If they have Direct TV, there should be a few programs to watch, but we had nothing to watch.