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Silvana Mountain Hotel

3.5 star property
Ski-in/ski-out hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Nestled in the mountains, Silvana Mountain Hotel offers a serene escape. Take advantage of rock climbing, snowshoeing, or mountain biking during your stay. Treat yourself to a rejuvenating massage at the spa and enjoy al fresco dining at Restaurant Gitz-Gadi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • Terrace

Feel at home (6)

  • Playground on site
  • Separate sitting area
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Mountain view
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room East with balcony

Double Room East with balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room East with balcony

  • Mountain view
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Mountain Lodge, Annex

Junior Suite Mountain Lodge, Annex | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite Mountain Lodge, Annex

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Single Room West with balcony

Single Room West with balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room West with balcony

  • Mountain view
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room West with balcony

Double Room West with balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room West with balcony

  • Mountain view
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room Mountain Lodge, Annex

Single Room Mountain Lodge, Annex | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room Mountain Lodge, Annex

  • Mountain view
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Doppelzimmer Mountain Lodge, Annex

Doppelzimmer Mountain Lodge, Annex | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Doppelzimmer Mountain Lodge, Annex

  • Mountain view
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Balcony

Triple Room, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Triple Room, Balcony

  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room with balcony

Family Room with balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room with balcony

  • Mountain view
  • 24 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Suite West

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite West

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Junior Suite West with balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite West with balcony

  • Mountain view
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

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About the neighborhood

Map
Furi 265, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Furi - Riffelberg - 1 min walk - 0.0 km
  • Furi Ski Area - 1 min walk - 0.0 km
  • Cervino - Sci Estivo - 1 min walk - 0.0 km

Getting around

  • Sion (SIR) - 24.1 miles/38.7 km
  • Geneva International Airport (GVA) - 79.2 miles/127.5 km
  • Gornergrat Station - 23 min drive
  • Täsch Station - 33 min drive

Restaurants

  • ‪Hennu Stall - ‬19 min walk
  • Whymper-Stube
  • Restaurant du Pont
  • Old Zermatt
  • Papperla Pub

About this property

Silvana Mountain Hotel

  • Placing you just steps from Zermatt-Matterhorn Ski Paradise, Silvana Mountain Hotel allows you more time for skiing with ski-in/ski-out access. Guests can indulge in massages at the spa, and Restaurant Gitz-Gadi serves lunch and dinner. An indoor pool, a bar/lounge, and a fitness center are other features. Ski storage is also available.

At a glance

DONE

Hotel size

    • 22 rooms
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 5 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Traveling with children

  • Playground
  • Children's menu

What to do

  • Mountain biking
  • Rock climbing
  • Hiking/biking trails nearby

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Well-lit path to entrance

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Snowshoeing
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Heating
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms

What to enjoy

  • Balcony
  • Separate sitting area
  • Heated floors

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room.

Dining

Restaurant Gitz-Gadi - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Renovations and closures

The property is closed during October, November, and May.

Pets

  • Pets are allowed for an extra charge of CHF 10 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Also known as

Hotel Silvana

Hotel Silvana Zermatt

Silvana Zermatt

Silvana Hotel Zermatt

Silvana Mountain Hotel Zermatt

Silvana Mountain Zermatt

Silvana Mountain

Silvana Mountain Hotel Hotel

Silvana Mountain Hotel Zermatt

Silvana Mountain Hotel Hotel Zermatt

Frequently asked questions

Is Silvana Mountain Hotel currently open?

The property is closed during October, November, and May.

Is there a pool at Silvana Mountain Hotel?

Yes, there's an indoor pool.

Are pets allowed at Silvana Mountain Hotel?

Yes, pets are welcome. There's a charge of CHF 10 per pet, per night. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Silvana Mountain Hotel?

Sorry, there's no onsite parking at Silvana Mountain Hotel.

What are the check-in and check-out times at Silvana Mountain Hotel?

Check-in start time: noon; Check-in end time: 5 PM. Check-out time is 11:00 AM.

What is there to do at Silvana Mountain Hotel and nearby?

During the winter, enjoy onsite recreation like snowshoeing and return when the snow melts for mountain biking and rock climbing. Indulge in a treatment at the spa and soothe your senses in the hot tub. Silvana Mountain Hotel also has an indoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Silvana Mountain Hotel?

Yes, Restaurant Gitz-Gadi offers alfresco dining.

Does Silvana Mountain Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Silvana Mountain Hotel like?

Silvana Mountain Hotel is a short 3-minute walk from Matterhorn Express II Cable Car and 4 minutes' walk from Riffelberg Express Gondola.

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Reviews

Silvana Mountain Hotel Reviews

9.8

Exceptional

9.8

Cleanliness

7.4

Location

10

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was phenomenal, with a buffet and dinner menu options that were greatly enjoyed by guests. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Towns
View
Room
Food
Location
Family friendly
Trip
Breakfast

Reviews

Verified

10/10 Exceptional

What a lovely family-run hotel. It was the best hotel stay we ever had. It was so neat to stay up on the mountain above town. The staff and family were so nice and the food was excellent. The room we had was great with a loft for our teenage daughter. The sauna area was great also. Definitely planning to stay here on our next trip to Switzerland!
Cassie, 1-night trip
Verified

10/10 Exceptional

This is a wonderful modern hotel. The room was great, great views. Friendly staff. An awesome wellness area. Great dinners and the breakfast was amazing. They will pick you up and take you to the train station for a fee. Easy to get there by taking the gondola to Furi and then a 5 minute walk to the hotel. Would love to go again!!
michael, 2-night trip
Verified

10/10 Exceptional

The hotel is in a very scenic location on a mountain above Zermatt. Transportation was easy with the cable car stop only a five minute walk to the hotel. The rooms are comfortable and spacious. We especially enjoyed the buffet breakfast and the dinner menu options. The family staff were so welcoming and accommodating. My wife has a mobile scooter and they drove us up the mountain after we arrived at the train station in Zermatt and they helped us to the cable car when the road back to Zermatt was closed for the morning. Friendly in every way.
Robert, 2-night trip
Verified

8/10 Very good

This property was really lovely! The staff do a wonderful job making their guests feel welcome. The breakfast was phenomenal as well as the spa area. The only downside to the hotel is the location if you wish to explore the town in the evening during the summer. It is walkable and manageable at night as they provide flashlights, however coming back later on uphill wouldn’t be ideal. The taxi ended up costing 100 chf in the evening hours. For that reason, I wish the spa would have been open later to have something to do at the hotel. May be something to consider if you are young and want to explore the bars/ restaurants later. This would be a great stay for a family as they have a little playground as well. Otherwise wonderful stay and very kind staff.
Verified

10/10 Exceptional

Great
Damian, 3-night trip
Verified

10/10 Exceptional

Awesome

Everything in this place is perfect. Location, vibe, customer service, cleanliness The staff is so kind. Dinner time is like going back to Grandma's house for holidays.
Andrea, 2-night trip
Verified

10/10 Exceptional

The property was away from the main part of town but amazing. The restaurant was fantastic and the room while small was perfect.
Robert, 1-night trip
Verified

10/10 Exceptional

We absolutely loved our stay at Silvana. The owners are amazing and very welcoming. Will only stay here in Zermatt.
Verified

10/10 Exceptional

Wonderful hotel, very friendly and helpful staff. Great view on the mountain and town of Zermatt from the room’s balcony. We had a delicious dinner in a beautifully decorated restaurant
Agnieszka, 1-night trip
Verified

10/10 Exceptional

Best place to stay in Furi near Zermatt. The staff is very very nice and helpful. The rooms are super clean. The views are breathtaking. Will definitely recommend and stay again in the future.
Jaweria, 2-night trip
Verified

10/10 Exceptional

A very nice small ski-in and out hotel in Fury (Zermat). Its difficult to fault this wonderful family hotel. Pretty swiss decor, cood condition, very friendly and helpful staff, good food, good location for skiing in Zermat area (with conveninet connection to Italy). The only potential issue is that its 3.5km from the Zermat village (so if you want to go there then spare 80 euros each way or 45 min walk up/down) Overall very pleased. Ruben
Verified

10/10 Exceptional

Lovely Experience All-Around

Hotel Silvana was something out of a dream, from the moment I booked through the moment I walked out the door. I couldn't have chosen a better place to stay during my 4-night trip to Zermatt in September 2022. Upon booking, staff is communicative and they're immediately helpful by informing you about cable car schedules up to the hotel and other transportation options. My flight was delayed by 6.5hrs so I missed the last cable car of the day; however, Martin was great with late-night communications and kindly scheduled an electric taxi to meet me at the train station (it does cost 80CHF, though!). Upon arrival, Tatiana put together a platter of meats and cheeses, a salad, breads with butter, and a glass of whiskey to help settle in. That food, the breakfasts, and the in-house dinners were each fantastic. Breakfast is included in your stay, but the four-course dinners cost 40CHF per night and are WELL WORTH IT. So delicious and it was great chatting with fellow guests! The room was exceptional as well. Extremely clean and well-appointed, very functional, quiet despite neighbors close by, beautiful views, and cleaning staff did a good job too. WiFi was surprisingly speedy. They even brought my roller bag down to the train station so I could explore town on my final morning. I cannot recommend this family-run hotel enough. They go above and beyond for their guests. Thank you for an amazing stay! <3 P.S. One major caveat, you're at the mercy of the cable car schedules here!
Garrett, 4-night trip
Verified

10/10 Exceptional

War alles tiptop
Reto, 1-night trip
Verified

10/10 Exceptional

Alles war Top

Es war ein Wunderbarer Aufenthalt. Wir haben noch ein Upgrade erhalten. Wir reisen erst später an und das Hotel holte uns am Bahnhof in Zermatt ab für CHF 20.00 da die Gondel nicht mehr fuhr. Da wir so spät anreisten haben Sie uns von sich aus einen Tisch reserviert im Restaurant (nur Frühstück gebucht). Dies war sehr zuvorkommend. Das Essen war spitze und auch das Frühstück. Die Mitarbieter sehr aufgestellt und zuvorkommen. Ich würde das Hotel jedem weiterempfehlen.
Seraina, 2-night trip
Verified

10/10 Exceptional

Efficient, well thought out rooms Charming decor Beautiful spa Wonderful on site restaurant Courteous, professional, accomodating staff - service was beyond excellent. If you're coming to the Zermatt area, this is the only place you should ever stay
Robert, 1-night trip
Verified

10/10 Exceptional

Great lovely hotel. A beautiful clean little boutique hotel that is a very authentic Swiss mountain lodge with a lot of attention to details visible in every aspect of the property. That care combined with the friendliness of the owner and the staff created a very comfortable atmosphere that we really enjoyed. The location outside of the hustle and bustle of Zermatt is idyllic and beautiful and the integrated restaurant served delicious authentic Swiss food. Will for sure come back
1-night trip
Verified

10/10 Exceptional

Toller Wellnessbereich und Stylevolle Einrichtung. Sehr freundlicher Empfang und aufmerksames Personal. Schöner ruhiger Ort, perfekt um abzuschalten
1-night trip
Verified

10/10 Exceptional

Una vista impresionante, nos impresionó mucho. Todo desde el desayuno excelente, la amabilidad de la familia Binner siempre atenta y en procura de ayudar en todo. Altamente recomendado.
Manuel, 2-night trip
Verified

10/10 Exceptional

Good service Early check in is possible if the room is ready
1-night trip
Verified

10/10 Exceptional

Dany and the Hotel Silvana team, 24 hours a day!!

Due to avalanche risks Zermatt was cut off from the outside world so our stay was extended from 3 to 5 nights. Everything was done to make sure our stay was as comfortable as possible despite the extreme conditions outside. Thanks to the whole Hotel Silvana team, we had a great time!
Neil, 3-night trip
Verified

10/10 Exceptional

Un rêve éveillé...

Hotel aussi charmant que typique, accueil très agréable et chaleureux. petit déjeuner très bien garni avec du bon fromage suisse!!! service aux petits soins, dîner au top. Le personnel nous donne plein d'infos sur les activités à faire et pleins de bons conseils. La piscine est aussi belle que zen et on se sent comme chez soi dans ce merveilleux petit chalet.
Franck, 2-night trip
Verified

10/10 Exceptional

Ski + Wellness + lecker Essen an einem Ort!

Wir waren zum Ski-Fahren, Essen und Whiskey trinken in Zermatt im Silvana. All diese Dinge konnte man dort wunderbar machen. Essen TOP, Service/Personal TOP, man kann von der Ski Piste direkt an das Hotel heranfahren und am Ende eines Ski Tages konnten wir uns im Wellnessbereich liegend einen Whiskey gönnen und entspannen! Das perfekte Ski Wochenende! Mit Arni's Worten: "Ich komme wieder!"
Verified

10/10 Exceptional

Einfach die Seele baumeln lassen!

Sehr nettes Personal , Ruhe total und doch sehr nah an allem.
Verified

10/10 Exceptional

Perfection in the alps

Hotel Silvana is perfect - the owners and staff are wonderful, helpful and caring. The hotel is clean, modern and surprisingly full of amenities. The food in the restaurant was fantastic and in a perfect setting.
Verified

6/10 Good

Accès cher et compliquer

Zermatt n'est pas simple d'accès, furi encore moins... Tout d'abords à notre grande surprise Zermatt n'est pas accessible en voiture, il faut se garer dans un parking payant et cher, avant de prendre un train pendant 15 min payant également, marcher 15 min dans Zermatt avec les baguages, prendre les remontées payer de nouveau, monter a pied encore 5 min et vous êtes arrive.... Bref coût total des 10 derniers kms pas loin du prix de la nuit d'hôtel... Rien n'est indiquer à ce sujet sur le site de réservations! L'hôtel est sympathique ,les chambres et la salle de bain dans son jus, le restaurant est bien décoré mais est très cher par rapport à la qualité dans l'assiette.