Experience the tranquil ambiance of Grand Darmo Suite by AMITHYA, where Indonesian cuisine meets stunning views from the rooftop terrace. Enjoy a relaxing dip in the indoor pool or indulge in spa treatments like massage and reflexology.
Grand Darmo Suite by AMITHYA features a rooftop terrace and puts you just a 5-minute drive from Tunjungan Plaza. Guests can indulge in massages or reflexology, and Angling Darmo Restaurant serves Indonesian cuisine. There's an indoor pool and a poolside bar, and in-room conveniences at this Art Deco hotel include washers/dryers and refrigerators.
At a glance
DONE
Hotel size
173 rooms
Arranged over 15 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 17
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
DONE
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
Free onsite extended parking
Free onsite RV/bus/truck parking
DONE
Transfers
Airport shuttle from 9:00 AM to 9:00 PM*
Train station pick-up*
DONE
Offsite
Area shuttle*
Free shopping center shuttle
Free theme park shuttle
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 5 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free theme park shuttle
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
2 buildings/towers
Built in 2013
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Picnic area
Television in common areas
Fitness center
An indoor pool
Spa services
Art Deco architecture
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchairs available on site
Room amenities
Be entertained
32-inch LED TV
Premium satellite channels
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Washer and dryer
Sleep well
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including reflexology.
Dining
Angling Darmo Restaurant - This restaurant specializes in Indonesian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
Ramarama Dine & Lounge - Onsite bistro. Open daily.
L' Appetit Cake Shop - Onsite delicatessen. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 145000 for adults and IDR 72500 for children
Airport shuttle service is offered for an extra charge of IDR 250000 per person (roundtrip)
Train station pick-up service is offered for an extra charge
Area shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Also known as
Darmo Grand
Grand Darmo
Grand Darmo Suite
Grand Darmo Suite Hotel
Grand Darmo Suite Hotel Surabaya
Grand Darmo Suite Surabaya
Grand Darmo Suite Surabaya, Java
Grand Darmo Suite AMITHYA Hotel Surabaya
Grand Darmo Suite AMITHYA Hotel
Grand Darmo Suite AMITHYA Surabaya
Grand Darmo Suite AMITHYA
Grand Darmo Suite by AMITHYA Hotel
Grand Darmo Suite by AMITHYA Surabaya
Grand Darmo Suite by AMITHYA Hotel Surabaya
Frequently asked questions
Does Grand Darmo Suite by AMITHYA offer free cancellation for a full refund?
Yes, Grand Darmo Suite by AMITHYA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Darmo Suite by AMITHYA?
Yes, there's an indoor pool.
Are pets allowed at Grand Darmo Suite by AMITHYA?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Darmo Suite by AMITHYA?
Yes, there's free self, valet, and extended parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Grand Darmo Suite by AMITHYA?
Yes, an airport shuttle is available from 9:00 AM to 9:00 PM on request. The charge is IDR 250000 per person roundtrip.
What are the check-in and check-out times at Grand Darmo Suite by AMITHYA?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Grand Darmo Suite by AMITHYA and nearby?
Grand Darmo Suite by AMITHYA has an indoor pool, a fitness center, and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Grand Darmo Suite by AMITHYA?
Yes, Angling Darmo Restaurant offers Indonesian cuisine.
What's the area around Grand Darmo Suite by AMITHYA like?
Grand Darmo Suite by AMITHYA is in Surabaya Center, a short 17-minute walk from Surabaya Town Square and 13 minutes' walk from House of Sampoerna.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.2
Location
8.6
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
8/10 Very good
Nov 20, 2019
We didn't get the towel if we didn't ask for it. The hair shampoo was empty at the bath. The check out time took a long time. Everything else was nice.
Pretty calm place. Hotel staff was nice.
Just one thing I was surprised is genitor has been swiping the floor until the breakfast.
Plates are piled 20cm up on the floor and those buffet pans are not covered.
Nobody wants to eat dusty breakfast.
Better than nothing tho.
HI
HI, 1-night trip
Verified
8/10 Very good
Oct 6, 2018
Worth staying :))
Hotel was good clean convenient. Not too expensive!
Maybe breakfast can improve a little more.
Tan
Tan, 4-night trip
Verified
10/10 Exceptional
Oct 5, 2018
Loved the stay
Great hotel with excellent service. I was able to check-in shortly after noon. Big, well-equipped, comfortable and sunny studio with floor-to-ceiling window offering wonderful city view. Decent pool. Wonderful buffet breakfast with lots and lots of choices. The restaurant and bar is very good, with inexpensive food and drinks. I was given a room with a door connected to another room, and privacy became an issue as it was super thin and let all the noises of the neighbors in; but the other aspects of the hotel were really great. The city park in front of the hotel is really nice and surrounded by restaurants, eateries and cafes, including an interesting dining complex across the road from the park which seemed to be open 24/7.
Alexander
Alexander, 1-night trip
Verified
8/10 Very good
Sep 24, 2018
Good place
Bagus
Verified traveler
1-night trip
Verified
10/10 Exceptional
Sep 13, 2018
It was a memorable stay. Warm hospitality.
Value for money.
Will definitely return.
Victor
Victor, 2-night trip
Verified
10/10 Exceptional
Sep 5, 2018
Short stay
Friendly staff, spacious room but breakfast spread is a bit disappointing.
Dick
Dick, 1-night trip
Verified
8/10 Very good
Aug 18, 2018
Best location Hotel
Best location Hotel in Surabaya near Bungkul
Verified traveler
1-night trip
Verified
6/10 Good
Aug 14, 2018
Overall its about how a 4 start hotel should not be. This was more like a 2 or a 3 star hotel.
Room was dirty, had to change bed sheet twice as there were dark big patch
Room service was a long wait on my first day around 40 minutes for a fried rice
Air conditioning in room was also bad, technician took whole 1 hour to repair, but the room was still warm after the repair.
Would not go to this hotel again.
SK
SK, 4-night trip
Verified
8/10 Very good
Jul 18, 2018
Nice location with food stall around the vicinity
Verified traveler
1-night trip
Verified
6/10 Good
May 3, 2018
Grand Darmo, not so grand..
This old apartment building was made into a thin walled, thin window hotel. Its noisy, and not restful. It has a 4 srat rating, but really its a 2.5-3 star.
Search another booking if you are considering Grand Darmo.
Matthew
Matthew , 1-night trip
Verified
2/10 Poor
Apr 22, 2018
Decent hotel let down by poor service
I'll try to be fair with my review. This is a decent hotel - facilities and location wise, it's not bad. Not quite as near the heart of the city, but close enough that getting anywhere is just a 10-20 minute ride in the usual traffic. Wifi isn't great, but that's par for the course with Indonesia as well.
Where I think this hotel fell short was when they made a mistake, and yet expected us to pay for that mistake.
I initially booked a room for 4 nights, but afterward changed the booking to 3 nights with a gap in the middle to make a day trip to Jogja. Upon check in, they told us that our booking was for 4 nights. This was odd, but after asking them to check, they confirmed that it was 4 nights. Feeling uneasy, we checked again on the second night, to be told again, that our booking was for four nights. As such, we left our stuff in the hotel room when we left to Jogja.
On our return, they told us that after checking - our booking was indeed for 3 nights. As such, if we wanted to stay the 4th night we'd have to pay for it - even though they had repeatedly told us that our booking was four nights. It was a long day, and we were annoyed and decided we'd rather not give the hotel any further business so we went to another hotel nearer to the airport.
TL;DR Hotel tells us we had a four night booking when we only had three. We take them at their word, and they eventually try to charge us for the fourth night anyway.
Verified traveler
1-night trip
Verified
6/10 Good
Mar 25, 2018
Should care about the taste of the food
Not so comfort as its class (Executive Room in Penthouse)....
Verified traveler
Verified
8/10 Very good
Mar 2, 2018
Loud surrounding because of a moschee
Big room, small restroom
Breakfast was really good
Good for business
Anita
Anita, 4-night trip
Verified
10/10 Exceptional
Nov 23, 2017
Above Expectation
Room is clean and in good condition. A pleasant stay :)
Nick
Nick, 2-night trip
Verified
8/10 Very good
Oct 6, 2017
Goed hotel en faciliteiten. met goede accomodaties
Goed hotel, uitgebreid ontbijt, ruime kamers, redelijke faciliteiten en vriendelijk en behulpzaam personeel.
George
George , 4-night trip
Verified
8/10 Very good
Aug 3, 2017
Hotelnya bagus, sayang karena full occupancy saya mendapat kamar yang sepertinya lama tidak digunakan dan tidak standar.
Verified traveler
1-night trip
Verified
4/10 Fair
Jun 30, 2017
kamar kurang bagus
kamar kurang bagus.
ac bocor, wastafel mampet, sabun tidak pernah di isi.
jam 8 kurang sarapan pagi makanan sdh habis dan meja msh byk piring kosong.
Verified traveler
1-night trip
Verified
8/10 Very good
Jul 31, 2016
Close to anywhere
Only regret, bellman not available at check in tha second time of my stay. Front desk attendant not very nice ( male ) other than that my stay was pleasant, but I will stay again I really like tha location, and it shows, I stay there twice during my vacation.
Hector
Verified
10/10 Exceptional
Jul 26, 2016
Went to stay at the hotel for a short transit, arrived pretty late at the hotel (10 PM) so not many things can be done in the hotel. However, we managed to taste the breakfast buffet in the morning. It was dominated by traditional Indonesian breakfast which foreign tourist may not be to familiar with. We had a good meal, and the table was long enough to accommodate our family of 6 and we had a good time together in the hotel though it was pretty short. The staff was very friendly and accommodating, well trained and efficient in their approach and work. Overall, it was a good experience for us.
The hotel also looked clean and well taken care, especially the bed that we use was very comfortable, big and warm.
What we didnt really enjoy however is the cigarette smoke that was quite unpleasant during our breakfast time since there are those who are smoking nearby the place we sat. This is a problem that we find quite disturbing especially since we are family travelling with young children. However, we do notice that this problem is not unique to the hotel, but rather a common practice in Indonesia where people are literally can smoke cigarettes everywhere including in confined space and even air conditioned room. However, if there is something that can be done by the Hotel Management, it may bring more customer or guest to the hotel.
Second, perhaps the management can consider providing more variety of western breakfast beyond bread and cereal, such as sausages, pasta, or fries
Verified traveler
Verified
10/10 Exceptional
Jul 13, 2016
There are stalls in front. Open till late.
Staff are friendly and helpful. There are stalls selling local foods in front of the hotel. They are open till late. Good location too...
Darvin
Verified
8/10 Very good
May 26, 2016
Clean hotel and spacious room.
The hotel is clean and spacous. Our room had a broken aircon but the hotel officer came to fix it quickly. The breakfast was quite disappointing as they failed to fill more food for those who came late. The restaurant is bit dirty though.
Gap
Verified
10/10 Exceptional
May 8, 2016
Great hotel for price staff extremely pleasant
Well priced hotel with spacious rooms
Will definitely be my place to stay in Surabaya