Fernleaf Motel offers a great location, putting you within a 15-minute walk of Polynesian Spa. Free perks include WiFi and self parking.
At a glance
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Hotel size
7 rooms
Arranged over 1 level
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 7:00 PM
Express check-out available
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
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Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [Ambassador Thermal Motel - 1101 Hinemaru Street, Rotorua, 3040]
Guests must contact the property for check-in information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
Limited onsite parking (max 1 space per unit)
Height restrictions apply for onsite parking
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Other information
Smoke-free property
Property amenities
What to do
Golf lessons nearby
Facilities
1 building/tower
Built in 1968
Traditional architecture
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Portable fan
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi (speed of 25+ Mbps)
Phone
Food and drink
Mini-fridge
Microwave
Kitchenette
Stovetop
Cookware, dishes, and utensils
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge
Credit card charges are subject to an extra charge
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 17 years old are not allowed in the swimming pool or hot tub without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Also known as
Fernleaf Motel
Fernleaf Motel Rotorua
Fernleaf Rotorua
Fernleaf Motel Motel
Fernleaf Motel Rotorua
Fernleaf Motel Motel Rotorua
Frequently asked questions
Does Fernleaf Motel offer free cancellation for a full refund?
Yes, Fernleaf Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Fernleaf Motel?
Sorry, pets aren't allowed.
Is parking offered on site at Fernleaf Motel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Fernleaf Motel?
Check-in start time: 2 PM; Check-in end time: 7:00 PM. Check-out time is 10 AM. Late check-out is available for a charge. Express check-out and contactless check-out are available.
Does Fernleaf Motel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a microwave, and cookware.
What's the area around Fernleaf Motel like?
Fernleaf Motel is in Victoria, a short 14-minute walk from Polynesian Spa and 4 minutes' walk from Rotorua Central Mall.
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Reviews
Fernleaf Motel Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.8
Location
9.0
Staff & service
7.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 12, 2026
The room was perfect for my family.
Gautam
Gautam, 1-night trip
Verified
8/10 Very good
Mar 2, 2025
Very basic accommodations but service was good.
Peter
Peter, 3-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Basic room with necessities. Do not expect too much. Good value for money
Good location on a quiet street
LEI
LEI, 3-night trip
Verified
10/10 Exceptional
Jan 7, 2024
Lovely stay
Very comfortable accommodation close to amenities and easy walking distances.
A 1 nights stay to gather ourselves for the next part of our trip.
David
David, 1-night trip
Verified
8/10 Very good
Nov 27, 2025
There was loud rumbling at night, like water being pumped.Little sleep. Never worked out where it was coming from. Check in host was very helpful and friendly. Bed was comfortable. Everything was very clean. Appreciated swimming pool after 18km hike!! Spa dilapidated. Area needs simple tidy up but we would stay there again as we were well satisfied.
Sharyn
Sharyn, 2-night trip
Verified
6/10 Good
Nov 28, 2023
Nice little unit to spend the night.Clean and tidy great heating.very enjoyable stay.
Kiwi
Kiwi, 1-night trip
Verified
8/10 Very good
Mar 13, 2025
Clean, tidy, simple. Friendly and helpful staff. Central. Would stay again
tony
tony, 2-night trip
Verified
8/10 Very good
Mar 14, 2024
The motel is walking distance to the mall. Very comfortable and reasonable priced as we only spent the late afternoon/ nights there.
Derek
Derek, 2-night trip
Verified
8/10 Very good
Mar 6, 2024
It provided the basic amenities.
Don
Don, 1-night trip
Verified
10/10 Exceptional
Apr 23, 2024
Good space
dianne
dianne, 4-night trip
Verified
8/10 Very good
Apr 4, 2024
This was one overnight stop going to Mildford Sound.
The room was clean and confortable. Provided free storage for our luggage. Reception and staff were excellent and responsive.
Price was reasonable.
Juan
Juan, 1-night trip
Verified
10/10 Exceptional
Jan 29, 2024
A real Gem
An excellent spacious unit. Well appointed with a full kitchen and seperate lounge.
Bed was comfortable shower was great. Our new place to stay in Rotorua close to the CBD.
P
P, 2-night trip
Verified
8/10 Very good
Oct 29, 2023
Good value for money. Very spacious clean room with basic version of everything you need. Friendly welcoming staff. Apart from bouncy beds, I'd highly recommend.
Marijke
Marijke, 2-night trip
Verified
10/10 Exceptional
May 4, 2024
Happy with the room need to uograde tv and what can be watched bed was excellent lovely sleep didnt like we couldnt use the backdoor as it was locked but overall would stay again
carla
carla, 2-night trip
Verified
6/10 Good
Dec 4, 2024
great-close to town. very clean.
great linen and cleaning service.
not so great- power sockets not working, exhaust fans not working, very outdated furniture, bleak and a paint over is not a renovation.
no on-site laundry.
Michaela
Michaela, 4-night trip
Verified
6/10 Good
Mar 25, 2024
The property was a convenient location. It was very basic but good value for money for a one night stay. The room was extremely basic didn’t have a sofa to sit in the living area had to sit on the bed. The bed in the living area was broken. However the property was clean.
Jobina
Jobina, 1-night trip
Verified
6/10 Good
Jan 19, 2025
Was quiet and clean, staff helpful. Overall unit was basic in commodities and could do with upgrading.
Did not like the outdoor light which was very bright, lit up the unit all night through glass door.
Heather
Heather, 2-night trip
Verified
8/10 Very good
Oct 16, 2024
On a winters day it was the warmth of the unit that impressed my most, sooo comfortable - and I could adjust the thermostat if wanted. Everything I needed was there, I slept well, car parked right outside, couldn't hear the neighbours and for the first time I experienced Netflix, so did a binge watch. Fridge even had a freezer. Although dated, it was very clean which was one of my main wants and all facilities normally used for basic needs were there. It was a great base for a couple of days of peace and relaxation. Thank you!
Di
Di, 2-night trip
Verified
8/10 Very good
May 22, 2024
Room was spacious and tidy especially for price. I assume it was shared hot water and the hot water was all gone when I went to use it.
Having to go to another location a few km away for check in is also a bit inconvenient. Surely a there must be a better option. Digital check in?
James
James, 1-night trip
Verified
8/10 Very good
Apr 22, 2024
I liked how this accommodation was central and handy to a lot of facilities. The room had everything we needed, bed was a bit hard, but that's just my opinion. and the shower wasn't hot
I didn't like how above us were very noisy. I could hear TV, talking and running around late at night. I was also surprised to see ants everywhere, all over the kitchen and dining table.
Amy
Amy, 2-night trip
Verified
2/10 Poor
Feb 3, 2024
No BBQ facilities as stated and bathroom was leaking, all windows are faulty and AC was broken, so at the time we were told we are being upgraded. Upon moving we were given a room without full kitchen which is part reason we booked and was a very tiny space. Our experience was terrible and would not recommend…
Saan
Verified
6/10 Good
Mar 1, 2026
Hotel is looking a little old & tired
Sandra
Sandra, 1-night trip
Verified
8/10 Very good
Feb 20, 2026
Outside looks a bit shabby, but don’t let that fool you. The rooms are completely renovated and are huge! Far better value than other places charging 50% more
Ryan
Ryan, 1-night trip
Verified
10/10 Exceptional
Feb 24, 2026
There were no issues with the accommodation. Good value for money.