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Hotel Castell

3.0 star property
Suburban hotel in Guayaquil with restaurant and conference center

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Experience the warmth of Kennedy at Hotel Castell, where a free continental breakfast and daily manager's reception await. Enjoy international cuisine at Restaurante Dona Moon or unwind with WiFi in the comfort of your room.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Room service
  • Conference center
  • Business center
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate bedroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Single Room, 1 Bedroom

Basic Single Room, 1 Bedroom | View from room

Basic Single Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, iron/ironing board

Standard Double Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Twin Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Triple Room

  • City view
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Romantic Room, Park View

Romantic Room, Park View | 1 bedroom, minibar, in-room safe, iron/ironing board

Romantic Room, Park View

  • Park view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Cdla. Kennedy, N Av. Miguel H. Alcívar & Ulloa cnr, Guayaquil, Guayas

What's nearby

  • World Trade Center - 5 min walk - 0.5 km
  • San Marino Mall - 10 min walk - 0.9 km
  • Mall del Sol Shopping Center - 10 min walk - 0.9 km
  • Guayaquil Convention Center - 12 min walk - 1.0 km
  • Hospital Clinic Kennedy - 15 min walk - 1.3 km

Getting around

  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 5 min drive
  • Duran Train Station - 11 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪KFC Mobil OnThe Run - ‬5 min walk
  • ‪Casa Res - ‬6 min walk
  • ‪Dolce Vita Gourmet - ‬5 min walk
  • ‪Mobil on the Run - ‬6 min walk
  • ‪Sambolón - ‬5 min walk

About this property

Hotel Castell

Hotel Castell is just 1.8 mi (2.9 km) from the airport and offers a shuttle (available 24 hours). For a bite to eat, guests can check out Restaurante Dona Moon, which serves international cuisine and is open for breakfast, lunch, and dinner.

At a glance

DONE

Hotel size

    • 48 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property
    • No alcohol allowed onsite

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (646 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurante Dona Moon - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 11 per vehicle
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Castell Guayaquil

Hotel Castell

Hotel Castell Guayaquil

Hotel Castell Hotel

Hotel Castell Guayaquil

Hotel Castell Hotel Guayaquil

Frequently asked questions

Does Hotel Castell offer free cancellation for a full refund?

Yes, Hotel Castell does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Castell?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Castell?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Castell?

Yes, an airport shuttle is available. The charge is USD 11 per vehicle.

What are the check-in and check-out times at Hotel Castell?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Are there restaurants at or near Hotel Castell?

Yes, Restaurante Dona Moon offers international cuisine.

What's the area around Hotel Castell like?

Hotel Castell is in Kennedy, a short 5-minute drive from Jose Joaquin de Olmedo Intl. Airport (GYE) and 6 minutes' walk from World Trade Center.

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Reviews

Hotel Castell Reviews

7.8

Good

8.4

Cleanliness

7.2

Location

8.4

Staff & service

7.8

Property conditions & facilities

Reviews

Verified

8/10 Very good

Good location. Close to airport
Juping, 2-night trip
Verified

4/10 Fair

The bed is to dirty
Manuel, 1-night trip
Verified

10/10 Exceptional

Very good value for money. The hotel can organize a taxi driver for airport pickup which is really good. I came in at midnight and wouldn't want to take a random taxi at that hour. The cheapest rooms are inside rooms which means they don't have windows to the outside. The breakfast is very good for the price, it includes scrambled eggs, sausages, different kinds of bread, cereal, yoghurt, fresh fruit, fruit juices and coffee. The staff were very friendly and it was also possible to store my luggage at the reception for free after checkout since I had some stuff to do in Guayaquil before I left for the bus station.
?, 1-night trip
Verified

10/10 Exceptional

Atención del personal , son muy atentos
Maxiemily, 3-night trip
Verified

8/10 Very good

Para el precio el lugar estaba bien, estaba limpio y las personas de recepción muy amables y atentas.
Andrea, 1-night trip
Verified

8/10 Very good

Razoável

Razoável, cama, limpeza, atendimento foram boas, bem localizado próximo ao shopping, padarias e restaurantes, porém o café da manhã é péssimo, não tem opções e quase não faziam reposições.
4-night trip
Verified

10/10 Exceptional

Todo muy bien, recomendado!
JULIA, 2-night trip
Verified

10/10 Exceptional

Cómodo, confortable, buena ubicación.
Katty, 1-night trip
Verified

10/10 Exceptional

La ubicación adecuada y una buena limpieza.
JULIA, 2-night trip
Verified

6/10 Good

?
Humberto, 1-night trip
Verified

6/10 Good

Confortable y bien ubicado El aseo podría mejorarse
Paulina, 2-night trip
Verified

8/10 Very good

Hotel Castell excelente

Una buena atención, la habitación cómoda y limpia, en general un hotel muy recomendado
Cristina, 1-night trip
Verified

6/10 Good

La sobrecama estaba sucia, varios cabellos largos. Desagradable.
ERNESTO, 1-night trip
Verified

2/10 Poor

Cobro exagerado

Miren reserve por hoteles.com a una tarifa al llegar al establecimiento no sabían, que existía la plataforma y me cobraron a otro precio y así no funciona esto
Juan francisco, 1-night trip
Verified

8/10 Very good

Excelente ubicación, motivos laborales.
SANTIAGO, 3-night trip
Verified

10/10 Exceptional

me parece que el hotel cuenta con los servicios necesarios a un precio justo, las chicas de la recepción son muy amables.
Diana Marcela, 2-night trip
Verified

8/10 Very good

Gran ubicacion, comodo.
Daniela, 1-night trip
Verified

10/10 Exceptional

Very convenient, close to city, shopping and banks.
Deborah, 2-night trip
Verified

4/10 Fair

Ubicacion es ok, cama y colchon no son lo que se ve en la foto todo es viejo el colchon es viejo y duro no se puede dormir este hotel no ee lo que ensena en las fotos DEBERIAN CAMBIIAR LAS CAMAS ES UN AZCO!!! basura de camaa
JOSEPH, 1-night trip
Verified

8/10 Very good

Gracias

Bien sin novedades
Armando, 1-night trip
Verified

10/10 Exceptional

Update room and bathroom, downtown Guayaquil at best price wirh that super breakfast,, no need paid high price iin others properties, feel home, secure,,,
Joe, 1-night trip
Verified

2/10 Poor

This is the third time that the credit card machine at the reception is not working properly. I had to go to find an ATM outside about 10 minutes walk. And the front desk person wasn't helpful. The rooms are outdated. I had to ask the reception to change my room because some blinds were missing and people could literally see me from the streets. And no one apologized. i will not go back at this hotel and do not recommend it.
2-night trip
Verified

10/10 Exceptional

Lindo hotel, cómodo, limpio, definitivamente volveré!!
10-night trip
Verified

10/10 Exceptional

Olvidé algo en la habitación y fueron muy cuidadosos y honestos para guardarla hasta que regresé la siguiente semana.
MaríaMer, 1-night trip
Verified

10/10 Exceptional

slept well

Very clean and friendly, with the most comfortable bed in our SA trip to date. Recommend.
1-night trip