2/10 Mediocre
10 de mar de 2026
Apparently there was a water break at the hotel prior to arrival and check in. My husband was not able to check in, we were never notified ahead of time of the fact that he would not be able to check in, and we were not made aware of any other issues. The front desk clerk was extremely rude to my husband and acted as though my husband was asking too much to be able to check in. Then when I called and spoke to him he literally yelled at me on the phone talked over me and would not let me get a word in edgewise. Worst service ever! My husband ended up having to book somewhere else and it was double the price. Trying to book on the fly when you have a child who is getting ready to have a sports competition the next morning and this occurs, is extremely upsetting for everyone involved. Not even an apology was given by the staff! Worst staff ever!
Allan
Allan, viaje en familia de 1 noche
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