2/10 Mediocre
31 de agosto de 2015
We were stolen 700€ during our stay
The hotel is not a bad deal price quality. Rooms are clean and air-con for a decent price. We needed a late check out and we could do it without problem.
The big issue is that when we came back from our diving, we discovered that our cash that we had hidden in different places was partially gone (aprox 700€!). My sister had exactly 470USD and 300 were stolen from a secret pocket in her backpack. I had about 500 euros and 400 were stolen (be careful with this modus operandi, since not all the money was stolen, the thief might have thought that we will not realise!). That was obviously a very big issue. The hotel management was unhelpful in the investigation (and of course was someone from their staff with plenty of time to check our bags). Who was specially rude was the hotel owner, he even threatened at us! Furthermore, they did not provide us a complains book.
This really bad experience totally ruined our stay in the hotel.
Josep
Comentario de huésped verificado de Hoteles.com
