Baymont by Wyndham Rapid City

Very Good customer Service! I highly reccomend.

Great hotel especially for the price! Staff was very nice and helpful and rooms, bathrooms were very clean..pizza place attached to it was delicious !

Nice first time stay at Baymont in Rapid City, SD! My wife and I stayed here on our trip through the Black HIlls!

the motel said hot continentall breakfast only had a small and nutragrain bar in a brown sack. Wire sticking out of the beds also scum in the tub GROSE!!!!

Room was very dusty. Bed sheets put on inside out. Then found clothing between mattress. Got upgraded to suite but found chicken nugget and ketchup packets under side of bed.

Beds were uncomfortable! The bathroom floor wasn't mopped as there was urine tinkles dried on the floor in front of toilet! Jacuzzi jets didn't work. The pool and jacuzzi were extremely low with water. And, the brown bag breakfast was dumb!! Informed the front desk 9f all this and all she had to say was, "so sorry, I'll be sure to let housekeeping know!"

I got a king suite and my sons got a two queen room across the hall. Since I explained to the hotel that we were there together as a family they were able to make sure we were on the same floor and in close proximity which doesn't necessarily always happen when I book rooms for my whole family on hotels.com. They called ahead to make sure I didn't have any additional needs prior to my arrival. Once I was in my room and settled they called to verify that everything was okay. My one complaint is that there were no spare pillows or bedding to be found. I suppose that's a COVID-19 prevention thing. I didn't actually need them I just always check to see if they're there in case I do. Because there were several families with young children in the hotel we didn't use the pool or hot tub and we didn't go down and grab a bagged breakfast, so I'm unable to comment about either of those amenities.

Got good deal on the room and was pleasantly surprised how nice the room was.

I think they could have done a little better with the breakfast. Covid shouldn't be an excuse for all bad service. Also, I stayed three nights. My key stopped working after two? Hate that.

One night stay in Rapid City area to explore Mount Rushmore, Crazy Horse Memorial, Bear Country USA, and grab dinner and rest before heading to Yellowstone. Hotel is in very convenient location near a bunch of other hotels right off the highway near several fast food, restaurants, gas station and easy to get to various sites. Check in was easy. Friendly staff. Clean room. Bed and bedding was not incredibly comfortable but sufficed. microwave and fridge in room. Covid grab and go breakfast sufficient. Decent hotel and pet friendly.