2/10 Mediocre
3 de oct de 2025
Worst hotel ever—rude, unhelpful, and completely i
The worst hotel experience of my life. Zero cooperation, constant excuses, and two days of wasted communication ruined my trip. When I was sick, they even refused to sell me water for medicine. Old and dirty can be tolerated—but rudeness and inhuman service cannot. Never again. Avoid this hotel at all costs.
This hotel gave me the worst experience I’ve ever had in my life. Due to a small mistake, I had to rebook, but the hotel showed no cooperation in refunding the original cost. They kept saying there was no manager, they never received my emails, and they couldn’t discuss anything with the agency. Two days of exhausting communication completely ruined my trip.
The worst incident happened on the last day. I had a fever and needed to take medicine, but the store on the first floor was already closed. When I asked the hotel for water, they said free water is only provided on the first day and refused to give me any. Even when I offered to pay, they still denied me. As a result, I couldn’t take my medicine.
I can tolerate an old or dirty hotel—that’s my choice. But no traveler should ever have to face this level of rudeness and inhuman service. I will never return, and I strongly advise my friends and all Hotels.com users to avoid this place.
Yooahn
Yooahn, viaje de 2 noches
Comentario de huésped verificado de Hoteles.com
