I got upgraded room with pool access. However, room did not seem ready for check - no, toilet paper, toiletries, coffee/tea, water. Once asked staff provided everything with a remark that normally they do not offer water/coffee/tea.
Room itself was a bit dark, mainly because it is on the ground floor and trees in front of. Hotel is on the main road but it is quite. Location is great, close to everything - beach, shopping area, night life but not in the very heart of action which is good.
Hotel offered scooter rent and trip to Lombok is overpriced. I got outside cheaper.