We arrived after hours to find reception all closed up, did not have any idea how to get our keys, after around 2-3 hours of driving around and trying to phone an office number to be told it was closed, we eventually found a small piece of paper with an after hours number stuck on a corner of the reception door, finally managed to get into our apparent, apartment was dirty, carpets disgusting, and a few inch thick dirt on window ledges, the kitchen appliances where all rusty and the whole place dated, I would never stay again..I am the kind of person who relies on reviews for my stay so think it important to ensure you tell the truth on these reviews, hope this helps other customers