Perched in a prime location, Hotel Europa offers an inviting atmosphere with a rooftop terrace and business center. Connect to WiFi, enjoy local cuisine breakfast or relax near the newspapers in the lobby. With multilingual staff and tour/ticket assistance, your stay is sure to be seamless.
Cultural Center for Arab Bathes - 11 min walk - 1.0 km
Getting around
Jaén Station - 18 min walk
Jaen (JEA-Jaen Train Station) - 18 min walk
Espeluy Station - 29 min drive
Restaurants
Isla - 4 min walk
Conde Duque - 4 min walk
Cafetería Colón - 3 min walk
Cuatro Esquinas - 4 min walk
Cantina Machito - 4 min walk
About this property
Hotel Europa
Take in the views from the rooftop terrace when you stay at Hotel Europa.
At a glance
DONE
Hotel size
40 rooms
DONE
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: 7:30 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For same day bookings made after 18h, please contact the property using the information on the reservation confirmation received after booking.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Onsite self parking (EUR 14.50 per night)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) 7:30 AM–9:30 AM on weekdays and 8:30 AM–10:30 AM on weekends
Room service (limited hours)
Working away
Business center
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Rooftop terrace
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Soundproofed rooms
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe (surcharge)
Connecting/adjoining rooms available
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately EUR 8.49 per person
Safes in guestrooms can be used for an extra charge
Children & extra beds
Cribs/infant beds are available for EUR 11.50 per night
Rollaway beds are available for EUR 22.00 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 11 per pet, per night
Parking
Self parking costs EUR 14.50 per night
Guests must contact this property in advance to reserve onsite parking
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number H/JA/00374
Also known as
Europa Jaen Hotel
Hotel Europa Jaen
Europa Jaen
Hotel Europa Jaén
Hotel Europa Hotel
Hotel Europa Hotel Jaén
Frequently asked questions
Does Hotel Europa offer free cancellation for a full refund?
Yes, Hotel Europa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Europa?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 11 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Europa?
Yes. Self parking costs EUR 14.50 per night.
What are the check-in and check-out times at Hotel Europa?
Check-in start time: 2:30 PM; Check-in end time: 7:30 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What's the area around Hotel Europa like?
Hotel Europa is a short 5-minute walk from Palace of the Vilches and 7 minutes' walk from Provincial Palace.
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Reviews
Hotel Europa Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.2
Location
8.0
Staff & service
8.0
Property conditions & facilities
Popular mentions
Breakfast
Service staff
Room
Parking
Restaurant
Location
Reviews
Verified
10/10 Exceptional
May 28, 2025
Hôtel very quiet and clean.Great central location and close to the old town. Staff pleasant and helpful. Good value for money.Recommended
Chantal
Chantal, 4-night trip
Verified
10/10 Exceptional
Feb 9, 2024
Very nice staff and exceptionally clean
kelley
kelley, 1-night trip
Verified
10/10 Exceptional
Jun 22, 2025
Nice hotel
Lovely hotel and a good location
Friendly staff and the areas and room were clean and it was very quiet
The room was nice with aircon, the bathroom was spacious and had a lovely overhead shower but with only opaque glass separating it from the room, it may not be the choice with overly private couples….it wasn’t a problem for us but just wanted to put it out there
The parking is offsite about a 10 minute walk away which is a public under cover car park but they have a deal that you only pay their rates not the car park rates
We did have an issue in that the ticket they gave didn’t work so we ended up having to pay full price to get out of the car park but the hotel refunded us without any problem
Paul
Paul, 3-night trip
Verified
8/10 Very good
Apr 10, 2026
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Philippe
Philippe, 1-night trip
Verified
2/10 Poor
Dec 3, 2025
This was by far one of the worst hotels I’ve ever stayed in. The staff asked for credit card numbed over WhatsApp before I even arrived. Nobody told me there wouldn’t be hot water until I found out myself and asking, the room was disgusting, smelled of smoke, trash and standing water in the shower from the previous guest. Somehow the room was blistering hot despite it being December and the AC didn’t work.
Tyler
Tyler, 2-night trip
Verified
10/10 Exceptional
Jan 5, 2024
The parking
maria
maria, 1-night trip
Verified
6/10 Good
Mar 8, 2024
normal, not special!
Jacco
Jacco, 1-night trip
Verified
6/10 Good
Mar 24, 2024
Questionable security
Europa is a mid-range hotel in the newer section of the city. The accommodations are basic, but ok. The breakfast is basic, but ok. Prior to the arrival, the hotel repeatedly sent us messages regarding its restictive check-in times and payment policy. On several occasions we tried to call them with payment, but the phone wasn't answered.
The main issue we have with this property is regarding security. We were given one electronic cardkey, which had both the hotel name and the room number on it. That's a huge risk, if the key gets lost.
A light outside the room door illuminates red or green, depending on whether the electronic cardkey is in the slot inside the room. That clearly shows if the guests are in or out. So, if you dropped the key on the street, there's now a clear security risk.
The safe inside the room was apparently attached to a thin backing on the back wall of the wardrobe. "Apparently", because in our room it was thorn out of the wall, revealing a big hole in the backing of the wardrobe -- and being completely loose. Not terribly effective for a small safe.
Verified traveler
3-night trip
Verified
8/10 Very good
Mar 22, 2026
Habitación tranquila, silenciosa. Personal muy amable y eficaz.
Jesus
Jesus, 1-night trip
Verified
10/10 Exceptional
Mar 18, 2026
Acomodação adequada, camas boas, café da manhã muito bom e funcionários atenciosos
Cesar
Cesar, 1-night trip
Verified
8/10 Very good
Oct 9, 2025
El hotel por dentro y el personal muy bien, no me ha gustado el acceso para ir en coche y poco sitio para aparcar. Ubicación, para mi, no muy buena.
Sergio
Sergio, 4-night trip
Verified
4/10 Fair
Oct 8, 2025
Hotel muy sucio, no recomiendo en absoluto ir a este hotel a nadie
Carlos
Carlos, 4-night trip
Verified
6/10 Good
Jul 20, 2025
Centralt, flot udsigt fra tagterrasse, stille
God lokal beliggenhed, dejlig tagterrasse med flot udsigt og stille. Det ville have været skønt med et lille køleskab og der mangler koldt vand i badeværelset til sommerens varme
Mette
Mette, 2-night trip
Verified
10/10 Exceptional
Jul 11, 2025
Kort men fantastisk. Gode værelser og terrasse.
Stefan
Stefan, 1-night trip
Verified
4/10 Fair
Jan 29, 2025
No te dejes engañar por las fotos. No vale la pen
Estancia con mucho que desear. Habitación en planta 5 con ruidos de ambiente constantes a lo largo de la noche.
Cama poco comoda.
Desayuno mediocre para los 8 euros que te cobran por el. Basicamente una tostada con café y alguna fruta residual.
Te cobran por adelantado, pero además exigen dejar un numero de tarjeta en garantía por si rompes algo.
Ofrecen acuerdo con parking externo, pero en la propia sala de recepción informan por escrito que no tienen claro el funcionamiento y que depende del usuario por completo.
Solo algo bueno que decir, el precio no esta mal, pero a mi de nada me sirvio porque no pude dormir bien.
Nixon
Nixon, 1-night trip
Verified
6/10 Good
Dec 15, 2024
Un hotel normal con muy buena ubicación.
Lo positivo es la ubicación del hotel, con respecto a la habitación estuvimos en una habitación con terraza. El tamaño es amplio y la terraza tambien es grande. Las camas son cómodas. La habitación es tranquila y sin ruido.
Lo negativo. El ascensor de acceso a la habitación estaba averiado. El buffet de desayuno es muy escaso. No merece la pena el desyuno por el precio que tiene. La ducha no funcionaba bien y la cisterna goteaba agua.
Iván
Iván, 3-night trip
Verified
8/10 Very good
Jul 30, 2024
La ubicación es excelente
Elisabeth
Elisabeth, 1-night trip
Verified
10/10 Exceptional
Jul 8, 2024
Quarto bom.banheiro bom. Um dos atendentes super simpático...o outro meio grosseiro... Uma pena!
Leticia
Leticia, 1-night trip
Verified
10/10 Exceptional
Mar 22, 2024
Passagem por Jaén.
Fiquei somente um dia mas estava muito bom. O ambiente é muito aconchegante e proporciona bem estar. O apartamento tem um tamanho ótimo e bem distribuido.
Pedro Jorge
Pedro Jorge, 1-night trip
Verified
6/10 Good
Jan 26, 2024
Normal.
JOSE
JOSE, 1-night trip
Verified
8/10 Very good
Jan 10, 2024
El alojamiento no esta mal, el personal bien pero hay una persona que se incomoda sobre cualquier duda, resuelve mal las peticiones que se hicieron al solicitar el alojamiento.
Jesus
Jesus, 3-night trip
Verified
10/10 Exceptional
Dec 27, 2023
Agradable estancia
Habitación acogedora, muy completa. Y el servicio en el hotel, excepcional, muy bien detalle el desayuno.
Carlos
Carlos, 2-night trip
Verified
10/10 Exceptional
Nov 6, 2023
Para repetir
Jose Manuel
Jose Manuel, 1-night trip
Verified
10/10 Exceptional
Nov 4, 2023
Super
Super hôtel très bien situé, pour visiter Jaén ,personnel très sympa
Chambre avec très bonne literie .
Petit déj moyen mais très bon marché
Verified traveler
1-night trip
Verified
8/10 Very good
Nov 3, 2023
Bon Hotel a bon preu
Hotel cèntric i funcional. Bona qualitat per preu. Una opció fantàstica per conèixer Jaén.