Nestled in the mountains, Hotel Zhero - Ischgl/Kappl offers a serene getaway. Rejuvenate at the on-site spa with massages and facials or hit the slopes with ski passes and storage. Enjoy shopping, The Saint restaurant for breakfast and dinner, an indoor pool, gym facilities plus free WiFi.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Spa
Airport transfer
Pet friendly
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Free area shuttle
Free ski shuttle
Ski storage
Ski passes
Fitness center
Sauna
Steam room
For families (6)
Free cribs/infant beds
Babysitting (surcharge)
Private bathroom
Separate sitting area
Cable/satellite TV service
Daily housekeeping
Why we love this property
Culinary experiences
A restaurant serves delicious meals while the bar offers refreshing drinks. Morning feasts await with the buffet breakfast.
Poolside paradise
Travelers can beat the summer heat with a dip in the luxurious indoor pool. This hotel offers the perfect aquatic escape for a refreshing getaway.
Spa retreat magic
A full-service spa offers daily massages, facials, and body treatments. Post-pampering, visitors can unwind in the sauna, hot tub, or steam room.
Parish Church of St. Antonius - 3 min drive - 2.5 km
Silvretta Cable Car - 8 min drive - 9.1 km
Serfaus-Fiss-Ladis - 44 min drive - 46.4 km
Lech-Oberlech-Zürs Ski Resort - 55 min drive - 60.8 km
Getting around
Kranebitten Airport (INN) - 72 min drive
Landeck-Zams Station - 27 min drive
Schönwies Station - 28 min drive
St. Anton am Arlberg Station - 34 min drive
Free area shuttle
Airport shuttle (surcharge)
Free ski shuttle
Restaurants
Schatzi Bar - 7 min drive
Freeride - 7 min drive
Kitzloch - 7 min drive
Restaurant Hotel Sonne - 8 min drive
Per Du - 4 min drive
About this property
Hotel Zhero - Ischgl/Kappl
Hotel Zhero - Ischgl/Kappl features ice skating and a free ski shuttle. Guests can visit the spa to indulge in massages, facials, or body treatments, and The Saint serves breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Skiers will appreciate access to ski passes and storage.
At a glance
DONE
Hotel size
79 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:30 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Supervised childcare*
DONE
Pets
Pets allowed*
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Covered onsite valet parking (EUR 16 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Offsite
Free area shuttle
Free ski shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Traveling with children
Free local shuttle
Supervised childcare (surcharge)
What to do
Tennis
Ice skating
Shopping
Hiking/biking trails nearby
Mountain biking nearby
Sledding nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Ski storage
Facilities
Built in 2012
Safe-deposit box at front desk
Fireplace in lobby
Fitness center
An indoor pool
Full-service spa
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Ski
Free ski shuttle
Ski passes
Ski storage
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Ski lessons nearby
Snowboarding nearby
Ski rental shops
Snowshoeing nearby
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating (climate-controlled)
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Alarm clock
Premium bedding
Free crib/infant bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Dining
The Saint - This fine-dining restaurant serves breakfast and dinner. Reservations are required.
Minotti Lounge - This bar serves lunch and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 28 for adults and EUR 14 for children
Airport shuttle service is offered for an extra charge of EUR 175 per vehicle (one-way)
Renovations and closures
The property is closed between May 01 and November 27.
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Pets
Pets are allowed for an extra charge of EUR 35 per pet, per night
Parking
Covered valet parking costs EUR 16 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.
Also known as
Hotel Zhero
Hotel Zhero Ischgl
Hotel Zhero Ischgl Kappl
Zhero Hotel
Zhero Ischgl
Zhero Ischgl Kappl
Hotel Zhero Ischgl/Kappl Kappl
Hotel Zhero Ischgl/Kappl
Zhero Ischgl/Kappl Kappl
Zhero Ischgl/Kappl
Zhero Ischgl Kappl Kappl
Hotel Zhero - Ischgl/Kappl Hotel
Hotel Zhero - Ischgl/Kappl Kappl
Hotel Zhero - Ischgl/Kappl Hotel Kappl
Frequently asked questions
Is Hotel Zhero - Ischgl/Kappl currently open?
The property is closed between May 01 and November 27.
Does Hotel Zhero - Ischgl/Kappl offer free cancellation for a full refund?
Yes, Hotel Zhero - Ischgl/Kappl does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Zhero - Ischgl/Kappl?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Zhero - Ischgl/Kappl?
Yes, pets are welcome. There's a charge of EUR 35 per pet, per night. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Zhero - Ischgl/Kappl?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Hotel Zhero - Ischgl/Kappl?
Yes, an airport shuttle is available. The charge is EUR 175 per vehicle one-way.
What are the check-in and check-out times at Hotel Zhero - Ischgl/Kappl?
Check-in start time: 3:30 PM; Check-in end time: midnight. Check-out time is 11:30 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Zhero - Ischgl/Kappl and nearby?
Have fun with winter activities like ice skating and in warmer months, improve your game at the onsite tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Zhero - Ischgl/Kappl also has a sauna and a steam room.
Are there restaurants at or near Hotel Zhero - Ischgl/Kappl?
Yes, there's an onsite restaurant, The Saint.
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Reviews
Hotel Zhero - Ischgl/Kappl Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.0
Location
8.6
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
The pool was warm and suitable for proper swimming. (3 reviews)
Breakfast was excellent with a wide variety of options. (4 reviews)
The airport shuttle service was a very appreciated and convenient transportation option. (4 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Feb 28, 2026
Staff were super friendly, and nothing was too much trouble. Excellent facilities (pool, sauna(s!), steam room, gym). Food was always plentiful, great quality and varied. Top hotel with some awesome skiing closeby.
M
M, 5-night trip
Verified
8/10 Very good
Dec 2, 2025
Cool swanky hotel in quiet area outside the main towns. Service is excellent. Only complaint if any is that walls are thin and you can here people all around you
Gregory
Gregory, 1-night trip
Verified
10/10 Exceptional
Feb 5, 2024
A warm welkom from Oscar, Janine and the other colleagues! Great service from A - Z, the shuttle service from the hotel to Ischgl was perfect and we enjoyed all facilities (swimming, sauna, steam bath etc..) Definitely we want to come back very soon!
Henri
Henri, 3-night trip
Verified
10/10 Exceptional
Jan 6, 2024
I stayed at the Zhero Hotel for 20 days on a long ski vacation with my 16-year old son. The hotel is nice and with great facilities. The staff was always smiling and attentive. The breakfast had everything you would expect, and more. Service always great. Dinner was sophisticated. Menus were elaborate 5 course, where one could appreciate an effort to provide something special. Sometimes dinner felt too long, but overall it was great. Many great ski centers are nearby.
Alex
Alex, 18-night trip
Verified
10/10 Exceptional
Feb 17, 2026
Room was spotless and beautiful.
Monika
Monika, 4-night trip
Verified
10/10 Exceptional
Feb 18, 2025
Just perfect for high end ski holiday
Nikolaos
Nikolaos, 4-night trip
Verified
10/10 Exceptional
Jan 15, 2023
Staff were lovely. Free shuttle service is amazing. Skiing is down the road and very convenient I can't complain.
Keesha
Verified
10/10 Exceptional
Mar 6, 2023
Vaule for money
Great service and a very nice hotel. Short distance to Ischgl by free shuttle.
Geir Ole
Geir Ole, 4-night trip
Verified
2/10 Poor
Feb 26, 2025
Trato horrible
El personal es malísimo, y no te hacen la vida agradable. Estuvimos esperando al transfer del hotel en la estación de esquí más de una hora. Estaba nuestro cuarto de baño y sucio. En el spa comida tirada sin recoger. No alquiléis material de esquí en el hotel es caro y de mala calidad
Casilda
Casilda, 4-night trip
Verified
8/10 Very good
Feb 21, 2025
Sehr düsteres Interieur . Unbequeme Einrichtung im Speisesaal. Weiche Betten
mechtild
mechtild, 4-night trip
Verified
10/10 Exceptional
Feb 26, 2024
Wir hatten einen sehr angenehmen Aufenthalt. Tolles Hotel und Service. Gute Lage zwischen 2 Skigebieten.
Ulrich
Ulrich, 4-night trip
Verified
8/10 Very good
Feb 4, 2024
Der Aufenthalt war herrlich. Manchmal gab es Probleme mit dem Shuttle, aber der Rest war in Ordnung.
Andrei
Andrei, 3-night trip
Verified
6/10 Good
Jan 24, 2024
Durchwachsener Aufenthalt
Unser Gesamteindruck vom Hotel war anfangs recht gut, leider wurde unser Aufenthalt durch den Service sehr getrübt.
Sowohl ein älterer grauhaariger Ober, welcher uns beim Abendessen und Frühstück mehr als unfreundlich entgegentrat als auch der Shuttleservice lies zu wünschen übrig. Durch Kreislaufprobleme von einem unserer Mitreisenden bat ich den Shuttlefahrer rechts ranzufahren, welcher mich daraufhin anschrie und fragte, wie ich mir das vorstellen würde und wo er parken solle. Die Situation zog sich dann über knapp 5 Minuten und versetzte unsere gesamte Gruppe in vollkommene Fassungslosigkeit.
Wir haben leider noch weitere Punkte auf unserer Liste, jedoch waren die beiden obigen Situationen ausreichend, dass wir höchstwahrscheinlich nicht wiederkommen werden.
Abschließend möchte ich jedoch noch sagen, dass manchmal das Verhalten weniger die gute Leistung anderer zunichtemachen kann. Der Doorman Oskar macht einen super Job und wusste sich immer richtig zu verhalten. Auch wusste er über jeden einzelnen Gast bei egal was Bescheid. Wer welche Zimmernummer hatte, welches Auto zu wem gehörte und das ohne eine zusätzliche Information von unserer Seite. Durchaus ein Glücksgriff, von dem sich ein Großteil des Personals etwas abgucken könnte.
Bjarne
Bjarne, 4-night trip
Verified
10/10 Exceptional
Apr 15, 2023
Ein sehr schönes Hotel. Das Essen war sehr gut und das Personal sehr nett und aufmerksam.
Ich würde jederzeit wieder in dieses Hotel!
Gabriela
Gabriela, 4-night trip
Verified
10/10 Exceptional
Apr 9, 2023
Die Mitarbeiter waren super freundlich und der schuttl war einzigartig;
Frühstück hervorragend und schwimmbad super( warm und eine gute länge zum richig schwimmen)
allso gesamt hat alles super gepasst!
lg. josef hirzinger
Josef
Josef, 1-night trip
Verified
8/10 Very good
Apr 6, 2023
Es war alles super, gerne wieder.
Raphael
Raphael, 2-night trip
Verified
8/10 Very good
Apr 3, 2023
Kommen wieder
Oliver
Oliver, 2-night trip
Verified
10/10 Exceptional
Mar 6, 2023
Man kommt dort an & man kann direkt entspannen! Alles wird einem abgenommen. Das Essen ist einfach perfekt, der Service ist super (Oskar bleibt in Erinnerung!!) & die Zimmer sind sauber und gemütlich.
Thomas
Thomas, 3-night trip
Verified
8/10 Very good
Mar 2, 2023
Sehr gutes Frühstück .
Milan
Milan, 1-night trip
Verified
6/10 Good
Feb 20, 2023
Ich habe das Hotel schon mehrfach gebucht, der Shuttle-Service ist toll und die Auswahl des Frühstücks ebenfalls. Wenn man ein Zimmer zur Straße hat ist es sehr laut. Bei unserer Ankunft gab es leider eine lautstarke Auseinandersetzung zwischen Gast und Personal, absolut indiskutabel.
Silvio
Silvio, 4-night trip
Verified
8/10 Very good
Jan 18, 2023
👍
Galina
Verified
10/10 Exceptional
Jan 11, 2023
.
Marlene
Verified
10/10 Exceptional
Jan 7, 2023
Très bon séjour.
Excellent séjour, service exceptionnel, personnel très serviable. La chambre très agréable. Seul petit bémol, il faisait très chaud dans la chambre, et pas de bouilloire pour un café ou thé. Les repas au restaurant comme le petit déjeuner, sont excellents . Le service shuttle VIP avec les chauffeurs (très sympathiques) est un service très appréciable pour le transport à Ischgl, pas besoin de prendre la voiture. En conclusion, très bon séjour, on reviendra.
Olivier
Olivier, 4-night trip
Verified
10/10 Exceptional
Jan 1, 2023
Hôtel très agréable et serviable, dommage que le parking soit un peu loin.
En tant qu’architecte d’intérieur je trouve que les assises du restaurant pas toujours adaptées à la fonction de manger à table ainsi que l’éclairage.
Manque d’accroches ds les chambres de trois, bien que ces chambres soient très bien aménagées.