While the hotel was aesthetically pleasing, there were several issues that made our stay disappointing.
We had a suite with a separate bedroom and sofa bed in the living room, but the air conditioning did not circulate into the bedroom, making it hot and uncomfortable.
Check-in was frustrating. My husband had to return to the main lobby three times because our key would not work. After travelling a long distance with a toddler and arriving late at night, this was especially inconvenient.
The room also appeared unfinished, with the brackets for the bedroom TV sitting on the couch.
When booking, we were under the impression we were staying at a Quality Inn, but the hotel had a different name, which was confusing - plus limited lighting/signage to guide you into the parking lot.
Breakfast was limited to three options: three crepes, oatmeal, or one egg with hash browns and a choice of meat. The portions felt quite small. We were told a reservation was required but were not told where or how to make one.
Lastly, there were very few English-speaking employees, which made communication difficult given the hotel’s location near the New Brunswick border.
Overall, while the hotel looked nice, the experience did not meet our expectations.