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Frutt Mountain Resort

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Perched close to Stöckalp - Melchsee-Frutt, Frutt Mountain Resort is an upscale haven for families and thrill-seekers alike. Soak up the sun on the rooftop terrace or unwind with a hot stone massage at Frutt Spa. With two restaurants serving international cuisine, in-room WiFi, and activities like snowshoeing and hiking/biking, this hotel offers endless fun.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools
  • Breakfast available
  • Free children's club
  • Ski storage
  • Ski passes
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Beach sun loungers

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Refrigerator
The current price is $389
$403 total
includes taxes & fees
Jun 28 - Jun 29

Why we love this property

Work meets wellness
This hotel combines productivity with five meeting rooms and in-room desks. After hours, indulge in spa treatments, sauna sessions, or hit the 24-hour gym.
Foodie paradise
Culinary explorers enjoy three restaurants with international and American cuisine. Al fresco dining, a bar, and vegetarian options await.
Nature's playground
Resting on a lake in the mountains, this rural hotel offers abundant outdoor adventures. Guests can dine al fresco or enjoy skiing and hiking trails.

Room options

View all photos for Superior Room, Lake View (Superior Lake View Room)

Superior Room, Lake View (Superior Lake View Room) | Premium bedding, down comforters, minibar, in-room safe

Superior Room, Lake View (Superior Lake View Room)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

View all photos for Junior Suite (Family Junior Suite)

Junior Suite (Family Junior Suite) | Premium bedding, down comforters, minibar, in-room safe

Junior Suite (Family Junior Suite)

  • Lake view
  • 50 sq m
  • Sleeps 4
  • 1 Twin Bed
  • Free wired internet

View all photos for Suite, Lake View (Family Lake View Suite)

Suite, Lake View (Family Lake View Suite) | Premium bedding, down comforters, minibar, in-room safe

Suite, Lake View (Family Lake View Suite)

  • Lake view
  • 76 sq m
  • Sleeps 6
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room (Superior Room)

Premium bedding, down comforters, minibar, in-room safe

Superior Room (Superior Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

View all photos for Junior Suite (Junior Suite)

Junior Suite (Junior Suite) | Premium bedding, down comforters, minibar, in-room safe

Junior Suite (Junior Suite)

  • Lake view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Lake View Suite)

Suite (Lake View Suite) | Premium bedding, down comforters, minibar, in-room safe

Suite (Lake View Suite)

  • Lake view
  • 71 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Double or Twin Room (Lake View Room)

Double or Twin Room (Lake View Room) | Premium bedding, down comforters, minibar, in-room safe

Double or Twin Room (Lake View Room)

10.0 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 39 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Double or Twin Room (Mountain View Room)

Double or Twin Room (Mountain View Room) | Premium bedding, down comforters, minibar, in-room safe

Double or Twin Room (Mountain View Room)

10.0 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room (in family friendly Lago Lodge)

Standard Room (in family friendly Lago Lodge) | Premium bedding, down comforters, minibar, in-room safe

Standard Room (in family friendly Lago Lodge)

10.0 out of 10
Exceptional
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Family Suite

Family Suite | Premium bedding, down comforters, minibar, in-room safe

Family Suite

  • 76 sq m
  • Sleeps 6
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite (Maisonette)

Junior Suite (Maisonette) | Premium bedding, down comforters, minibar, in-room safe

Junior Suite (Maisonette)

  • 50 sq m
  • Sleeps 4
  • 1 Twin Bed
  • Free wired internet

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About the neighborhood

Map
Frutt 9, Melchsee-Frutt, Kerns, OW, 6068

What's nearby

  • Melchsee-Frutt Ski Resort - 1 min walk - 0.0 km
  • Stöckalp - Melchsee-Frutt - 1 min walk - 0.0 km
  • Stöckalp - Cheselen - 1 min walk - 0.0 km
  • Cheselen - Bettenalp - 1 min walk - 0.0 km
  • Melchsee-Frutt Cable Car - 2 min walk - 0.2 km

Getting around

  • Zurich Airport (ZRH) - 114 min drive
  • Sarnen Station - 43 min drive
  • Giswil Station - 47 min drive
  • Sachseln Station - 50 min drive

Restaurants

  • ‪Bärgbeizli - ‬65 min drive
  • ‪Käserstatt - ‬65 min drive
  • Panoramarestaurant Alpen Tower
  • ‪Hasli-Zentrum SNB - ‬54 min drive
  • ‪Bergrestaurant Käserstatt - ‬65 min drive

About this property

Frutt Mountain Resort

  • Placing you just steps from Stöckalp - Melchsee-Frutt, Frutt Mountain Resort features downhill skiing, snowboarding, and cross-country skiing. You can visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy, and Restaurant Titschli, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 indoor pools, a free kid's club, and a bar/lounge. Skiers will appreciate access to ski passes and storage.

At a glance

DONE

Hotel size

    • 114 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • Information provided by the property may be translated using automated translation tools
    • During the winter season, this property can be reached only by cable car, available from 8:25 AM-5:30 PM daily and 7-8 PM Friday and Saturday. Guests may leave their cars at the Stöckalp Valley Station for the listed offsite parking fee, payable at the property. During the summer season the property can be reached by car (via a mountain road) or cable car, available from 8:25 AM-12:20 PM and 1:20-5:20 PM daily. There is no charge for parking at the Stöckalp Valley Station during the summer season. The mountain road from Stöckalp to the property is open during even hours and from the property back to Stöckalp during odd hours. Guests driving to the property may park in an offsite parking area located 0.3 miles (500 meters) from the property for CHF 16 per stay, per vehicle. Guests may drive up to the property entrance to drop off luggage. Cable car operating hours and parking fees are subject to change.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (CHF 12 per night)
    • Onsite parking limited
    • Electric vehicle charging point on site
    • 24-hour offsite parking within 820 ft (CHF 5 per day)
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Charcoal grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Bowling alley
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Children's menu
  • Children's games
  • Toys
  • Pool toys
  • Art supplies
  • Children's books
  • Baby monitor
  • Baby bath
  • Changing table
  • Bed rails
  • Cabinet locks
  • Outlet covers
  • Stroller

What to do

  • Bowling alley
  • Mountain biking
  • Sledding
  • Bicycle tour information
  • Golfing nearby
  • Cave exploring nearby
  • Parasailing nearby
  • Skydiving nearby
  • Fishing nearby

Working away

  • 5 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Beach sun loungers
  • Electric bike charging stations
  • Bike cleaning
  • Bike storage
  • Pool loungers
  • Ski storage
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • 24-hour fitness center
  • 2 indoor pools
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritized
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • Banquet hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Hardwood flooring in public areas

Ski

  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski storage
  • Snowshoeing
  • Ski rental shops

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes
  • Children's robes

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding

What to enjoy

  • Individually decorated
  • Separate sitting area
  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free wired internet
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water
  • Children's dinnerware
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Restaurant Titschli - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Special Cuts - This steakhouse specializes in American cuisine and serves dinner only. Reservations are required. Open daily.
Restaurant Lago - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 35 for adults and CHF 17.50 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between April 2 and June 16.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for CHF 85 per night
  • Guests must contact this property in advance to reserve high chairs

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 35 per pet, per day

Parking

  • Covered self parking costs CHF 12 per night
  • Parking is available nearby and costs CHF 5 per day (820 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

This property uses some geothermal energy.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, window guards, and outdoor lighting on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

Frutt Lodge

Frutt Lodge Melchsee-Frutt

Frutt Melchsee-Frutt

Frutt Lodge Kerns

Frutt Kerns

Frutt Lodge Spa

Frutt Lodge Spa

Frutt Mountain Resort Hotel

Frutt Mountain Resort Kerns

Frutt Mountain Resort Hotel Kerns

Frutt Mountain Resort Managed by Kempinski

Frequently asked questions

Is Frutt Mountain Resort currently open?

The property is closed between April 2 and June 16.

Does Frutt Mountain Resort offer free cancellation for a full refund?

Yes, Frutt Mountain Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Frutt Mountain Resort?

Yes, there are 2 indoor pools and a children's pool.

Are pets allowed at Frutt Mountain Resort?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of CHF 35 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Frutt Mountain Resort?

Yes. Self parking costs CHF 12 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Frutt Mountain Resort?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Frutt Mountain Resort and nearby?

During the winter, enjoy onsite recreation like cross-country skiing and snowboarding and return when the snow melts for mountain biking and hiking. Additional recreation onsite includes bowling. Indulge in a treatment at the spa and enjoy a swim in one of the 2 indoor swimming pools. Frutt Mountain Resort also has a 24-hour fitness center and a sauna, as well as an arcade and a picnic area.

Are there restaurants at or near Frutt Mountain Resort?

Yes, there are 3 onsite restaurants, featuring alfresco dining and international cuisine.

Does Frutt Mountain Resort have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Frutt Mountain Resort like?

Frutt Mountain Resort is a short 2-minute walk from Melchsee-Frutt Cable Car and 14 minutes' walk from Erzegg Ski Lift.

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Reviews

Frutt Mountain Resort Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Location

9.4

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The spa area is very pleasant, clean, and offers a fantastic view from the sauna. (9 reviews)
  • The breakfast buffet offered an extensive and delicious selection. (5 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Fantastic spa, great location and the kids were super happy playing in the bowling alley.
Elisa, 7-night trip
Verified

10/10 Exceptional

Location and overall experience was stellar
Natalie, 1-night trip
Verified

8/10 Very good

The location of the hotel is stunning! It was a great place to go relax and be in nature. I definitely felt like it was more of a good 3 star hotel. Not much personality, and the spa, although nice, is just too small for that many people, with no towels!!!! You have to take the one towel per person they give you in the room. Personnel were great and friendly.
Jennifer, 1-night trip
Verified

10/10 Exceptional

Awesome views, super friendly and professional staff. Food on the hotels restaurant was really good
OSBEL, 2-night trip
Verified

8/10 Very good

Very good area for relaxation
Farid, 3-night trip
Verified

10/10 Exceptional

Super!

Perfect stay for family with kids. Easy, nice and praktikaliteter still with Kempinski feeling!
David, 2-night trip
Verified

6/10 Good

Absolutely overpriced (which may be expected the night before New Year’s Eve), but in this case the price–performance ratio was simply not convincing. The service with the luggage at the gondola station was very friendly at first; however, we only learned later that this came with additional charges, which was disappointing. Check-in itself was friendly and efficient. The spa area is very nice and clearly a highlight of the hotel. The bar has a pleasant atmosphere, but the service did not feel professional enough to justify the overall price level of the Hotel. Unfortunately, a lack of basic guest care stood out: I developed a headache and had forgotten my migraine medication (my fault). As there is no pharmacy in the village, I was surprised that the hotel could not provide even a basic painkiller. It took two hours before a single paracetamol tablet was organized. Absolutely overpriced (which may be expected the night before New Year’s Eve), but in this case the price–performance ratio was simply not convincing. The service with the luggage at the gondola station was very friendly at first; however, we only learned later that this came with additional charges, which Lunch on the terrace was another disappointment: slow and inattentive service combined with very average food Overall, the experience would benefit from either more realistic pricing or significantly more consistent service quality. At the current price level, guests’ expectations are understandably higher
Stefan, 1-night trip
Verified

8/10 Very good

Mixed Experience at a Scenic Mountain Retreat

Pros: -Scenic location amidst the great mountains and near a remote village -Friendly staff proficient in English Impressive amenities, including a pool, spa, and restaurant -Exceptional dog-friendly policies -Breathtaking views of the mountains and lake -Overall cleanliness and quiet atmosphere Cons: -Inefficient check-in after 6 PM process with only one staff member for two buildings -Arriving late (around 6 pm), we had to request a room change and building transfer; otherwise, we were considering leaving the hotel altogether due to initial dissatisfaction. -Two distinct buildings, with a significant difference in quality -Rooms in the other building do not offer value for money -Misleading description on hotels.com; it doesn't mention the building disparities -A lot of rooms in the other building have poor views (facing a wall) -Rooms in the other building are not well-equipped and organized -Construction site in front of the reception of the other building can be confusing and off-putting
Grzegorz, 3-night trip
Verified

10/10 Exceptional

Fantastic hotel

Fantastic hotel and place to stay at.
Johan, 2-night trip
Verified

10/10 Exceptional

Amazing views and hotel!
Brian, 3-night trip
Verified

10/10 Exceptional

Superb location, facilities, and service. Highly recommended. We went with 3 children and a dog and it was perfect.
Richard, 1-night trip
Verified

10/10 Exceptional

Grosszügiges, gemütlich und geschmackvoll eingerichtetes Zimmer. Super bequemes, straffes Bett.
Patrizio, 2-night trip
Verified

10/10 Exceptional

Geräumiges Zimmer, sehr sauber, tolles und sehr aufmerksames Personal.
Ahmet, 2-night trip
Verified

10/10 Exceptional

Sehr schöner Spa mit Kindern. Wenig besucht, könnte etwas mehr Kinder I’m Kids Club haben. Feine Auswahl a Restaurants. Frühstückbuffet nicht sehr exklusiv, aber alles fein und praktisch.
Andrea, 2-night trip
Verified

8/10 Very good

Toller Aufenthalt als Familie

Sehr saubere, helle und geräumige Zimmer. Freundliches Personal. Kinderfreundliches Hotel und sehr kinderfreundliche Aktivitäten in der direkten Umgebung.
Sarah, 2-night trip
Verified

10/10 Exceptional

super Hotel, sehr empfehlenswert
Ewald, 3-night trip
Verified

8/10 Very good

Schönes Hotel

Schönes Hotel in den Bergen. Gastronomie hält mit dem Hotelanspruch nicht mit.
Patrik, 1-night trip
Verified

10/10 Exceptional

Férias

Tudo maravilhoso!! Os funcionários Bárbara e Luís foram super atenciosos conosco.
Daiane, 3-night trip
Verified

10/10 Exceptional

Perfekt
Manuel, 1-night trip
Verified

6/10 Good

Unpersönlich

Das Hotel an sich ist wunderbar und das Personal ausgesprochen freundlich. Der Italiener im Lake ist sehr zu empfehlen, die Angestellten sind bezaubernd und professionell. Allerdings fehlt die persönliche Note. Bei einem Hotel dieser Klasse erwarte ich kleine Aufmerksamkeiten wie eine Schöggeli auf dem Zimmer oder frische Früchte zur Begrüssung. Körperpflegeprodukte gehören eigentlich zur Grundausstattung, auch hier fehlte beispielsweise eine Creme oder Bodylotion. Schade.
Manuela, 2-night trip
Verified

10/10 Exceptional

Ich habe dieses Hotel als Geschenk für meine Freunde gebucht, weil ich bereits 2x dort war und jedesmal so begeistert bin. Für mich mit Abstand das schönste Wellness Hotel in der Schweiz. Die Aussicht ist einfach atemberaubend. Meine Freunde waren auch sehr begeistert und planen schon die nächste Reise.
Arbnora, 2-night trip
Verified

10/10 Exceptional

Meget smukt sted ❤️
Inger, 2-night trip
Verified

10/10 Exceptional

Schöne Tage in den Bergen

Superschönes Hotel und wunderbare Aussicht von der Restaurantterrasse! Frühstück war fein.
Beat, 1-night trip
Verified

6/10 Good

Der Preis entspricht nicht unseren Erwartungen

Beim Check in 12.15 Uhr war Herr Lukas alleine. Er hat einem Paar vor uns ein perfektes Check in gemacht. Wir mussten deshalb 15 Minuten gelangweilt an der Rezeption warten. Es wurde niemand dazu gerufen.Für ein solches Haus nicht akzeptierbar. Sollte doch der Urlaub sofort entspannt beginnen. Extra einen Rotwein am Mittag mit dem Wunsch vorher am Tisch zu öffnen bestellt. Leider vergessen gegangen. (Ch. Chasse Spleen 2019). Für die Preisklasse der Zimmer eine sehr entäuschende Champagner -& Weinkarte. Essen und Ambiente sehr schön
Heinz, 1-night trip
Verified

10/10 Exceptional

Excelente resort nas montanhas

Nos hospedamos no Frutt Mountain Resort entre 22 e 24 de junho e tivemos uma experiência absolutamente incrível. Desde o momento em que chegamos, fomos recebidos por uma equipe de funcionários extremamente atenciosos e prestativos. Eles cuidaram de cada detalhe, garantindo que nossa estadia fosse perfeita. O resort está localizado em um local maravilhoso, cercado por paisagens de tirar o fôlego. A vista deslumbrante das montanhas e do lago nos proporcionou momentos de paz e contemplação únicos. As instalações do resort são de alto nível. A piscina e o spa são excelentes, oferecendo um espaço perfeito para relaxar e recarregar as energias. Além disso, as opções de café da manhã e refeições especiais foram excepcionais, com uma variedade de pratos deliciosos que agradaram a todos os gostos. Um destaque especial foi a forma como a equipe do resort fez do aniversário da nossa filha um dia inesquecível. Eles organizaram uma celebração especial, tornando a ocasião ainda mais mágica e memorável. Recomendamos fortemente o Frutt Mountain Resort para quem busca uma experiência de luxo em meio à natureza, com um serviço impecável e uma atenção aos detalhes que faz toda a diferença. Mal podemos esperar para voltar!
Willians, 1-night trip