Verified
6/10 Good
Jul 9, 2026
Restaurant is very good, pool is nice, salon was good, massage was good. Room service was good. Now the issues - hotel couldn’t confirm my reservation for about an hour (no biggie) I purchased a king bed option and was given a standard full bed and told “when available “ on day 1. Day 2 I asked for a King Bed and was told no problem come at 2pm (ok not a problem) , another issue, manager couldn’t remember our discussion- come back in another hour ( ok no problem) made me feel like I was a bother. I purchased from Hotel.com as usual and the manager didn’t seem to like that. Overall he was the only person with an attitude, prayers for him to get balance in his life. Vendors at pool are pushy to up sell excursions. I am looking for a great option to bring 10-20 clients at a time and this is not it. The search continues!




Ken
Ken, 1-night trip

























