Serela Riau Hotel Bandung

3.0 star property
Unwind with a massage or enjoy live music at karaoke night while savoring delicious meals from the on-site restaurant.

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Superior Room | Premium bedding, desk, soundproofing, free WiFi
Reception
Exterior
32-inch flat-screen TV with cable channels, TV
Premium bedding, desk, soundproofing, free WiFi
Located in Citarum, Serela Riau Hotel Bandung is a haven of relaxation and entertainment. Enjoy spa services, dine at the on-site restaurant Kookaburra, or unwind with karaoke. The hotel offers free self parking and valet parking for convenience. Connect to free in-room WiFi and take advantage of the 24-hour front desk service.

Reviews

6.6 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Spa services
  • Business center
  • Meeting rooms
  • Train station pick-up service
  • 24-hour front desk
  • Air conditioning
  • Car rentals on site
  • Front-desk safe

Feel at home (6)

  • Playground on site
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Premium bedding
The current price is $19
$23 total
includes taxes & fees
Feb 26 - Feb 27

Room options

Available filters for rooms
Showing 11 of 11 rooms

Superior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Electric kettle
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Electric kettle
Free bottled water
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Smart Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Free bottled water
Cable channels
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Grand Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Smart Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

Superior King Room

  • Sleeps 2
  • 1 Queen Bed

Smart Twin Room Without Window

  • Sleeps 2
  • 2 Twin Beds

Smart Room

  • Sleeps 2
  • 1 Twin Bed

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
Jalan Ll.Re Martadinata No 56, Bandung, West Java, 40114

What's nearby

  • Gedung Sate - 7 min walk
  • Bandung Institute of Technology - 2 min drive
  • Braga City Walk - 3 min drive
  • Trans Studio Bandung - 4 min drive
  • Cihampelas Walk - 6 min drive

Getting around

  • Bandung (BDO-Husein Sastranegara Intl.) - 7 min drive
  • Bandung Railway Station - 4 min drive
  • Bandung Ciroyom Station - 6 min drive
  • Cikudapateuh Station - 29 min walk
  • Train station pick-up (surcharge)

Restaurants

  • ‪KFC - ‬2 min walk
  • ‪Vesper Sky Bar & Lounge - ‬2 min walk
  • ‪Jardin Café - ‬1 min walk
  • ‪Tilu Kitchen & Patisserie - ‬2 min walk
  • ‪Don Woori - ‬3 min walk

About this property

Serela Riau Hotel Bandung

Enjoy your visit to Bandung with a stay at Serela Riau Hotel Bandung. Guests can indulge in massages, and Kookaburra serves breakfast and dinner.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 83 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in available
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Train station pick-up*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Playground

What to do

  • Karaoke

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Spa services
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Kookaburra - This restaurant serves breakfast and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 65000 to 100000 for adults, and IDR 45000 to 80000 for children

Policies

This property accepts major credit cards.

Also known as

Serela
Serela Riau
Serela Riau Bandung
Serela Riau Hotel
Serela Riau Hotel Bandung
Serela Riau Bandung Bandung
Grand Serela Hotel Bandung
Serela Riau Hotel Bandung Hotel
Serela Riau Hotel Bandung Bandung
Serela Riau Hotel Bandung Hotel Bandung

Frequently asked questions

Are pets allowed at Serela Riau Hotel Bandung?

Sorry, pets aren't allowed.

Is parking offered on site at Serela Riau Hotel Bandung?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Serela Riau Hotel Bandung?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.

What is there to do at Serela Riau Hotel Bandung and nearby?

Serela Riau Hotel Bandung has spa services.

Are there restaurants at or near Serela Riau Hotel Bandung?

Yes, there's an onsite restaurant, Kookaburra.

What's the area around Serela Riau Hotel Bandung like?

Serela Riau Hotel Bandung is in Citarum, a short 7-minute walk from Gedung Sate and 17 minutes' walk from Bandung Indah Plaza.

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Serela Riau Hotel Bandung Reviews

Reviews

6.6

Good

6.8/10

Cleanliness

6.8/10

Staff & service

6.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Poor

Bad hotel in Bandung city
this is the worst hotel I have ever stayed in the middle of Bandung city. I really regret having chosen this hotel for my weekend trip with friends. I booked 2 rooms at this hotel. However, the condition of the 2 rooms we stayed in was very far from expectations. the cleanliness and comfort of the rooms is very far below what it should be for a 3 star hotel. the rooms are not equipped with mini bar facilities. in the bathroom there is no proper bath soap available. there is only 1 small bar of soap that can only be used by one person to shower. The shower and sink faucets were worn out making them difficult to use. The drain in the bathroom was also clogged, so the water from bathing pooled in the bathroom all the way to the bottom of the toilet. A bathroom with marble walls and floors that should feel comfortable and luxurious, turns out to be disgusting. because the marble walls and floors were not cleaned properly, so many parts were black and mossy. The bed sheets and blankets should also be replaced because they have lots of disgusting stains. The room I stayed in also felt very noisy during the day and at night. There were banging sounds from the top floor which served as a function room. The crashing noises really disturbed my rest. The room I stayed in also didn't have a proper view out. The window faces the center of the building's roof. The room corridor also looks dark and gloomy with a damp smell and feels stuffy. The carpet in the corridor also looks rotten.
1-night trip

10/10 Exceptional

1-night trip

8/10 Very good

Good location, nice rooms, not very rich breakfast.
A., 1-night trip

10/10 Exceptional

enrico, 1-night trip

8/10 Very good

2-night trip

4/10 Fair

Hotel without swimming pool, not good.
A little bit argue about hospitality with restaurants staff. The waitress in the restaurant have not really nice attitude. The breakfast also not so good taste. And not varieties breakfast.
Fitri, 1-night trip

4/10 Fair

Our stay at Serela Riau
On the down side, we were quite disappointed that the towels got stains, so luckily we brought our own towels. The bed got few strains of hair. We had to remove them manually one by one. On the good side, our room was clean though, so we are ok with it. I opted to stay at Serela Riau because of it's close proximity to the factory outlets and food. It's centrally located and has free parking.
Anita, 2-night trip

6/10 Good

1-night trip

8/10 Very good

Location
Strategic location where alot food and cafe near the hotel
sthen, 1-night trip

2/10 Poor

Terrible stay Room 208
I confirm chosing no window, since it was the cheapest they have for a night stay. For a four star hotel, as claimed, I was pretty sure about it until...we entered room 208. Dammed! Air conditioned was absolute noisy! The room feels dampish and smells like fungus, lightingd were too dimmed, and what makes it dammed complete was the linking water all over the bathroom floor from the toilet flush which keeps on running. And that day, I had to apologize to my family for bad recommendation.
1-night trip

8/10 Very good

Nice
Menyenangkan dan akan menginap disini lagi mengajak keluarga
1-night trip

8/10 Very good

Good location for the purpose of my visit as it near my family.
2-night trip

6/10 Good

中心部のホテル
設備は古いが清潔で快適。コンビニが1階にあるので便利。中心部にあるので徒歩で食事に行ける。朝食は種類が多くおいしかった。
1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Nice hotel on the main road of Bandung
Good price. The check in and out were quick/efficient, no fuss. Staff including parking staff were friendly and helpful. The restaurant and kiosk were handy, good food and reasonable prices. The ATM machine outside the hotel was convenient. I enjoyed my stay for sure. Thanks, Tenny
This review was submitted before 2018 and has not been verified.

6/10 Good

Choose Serela Merdeka, not Serela Riau.
The owners of the hotel must cherish their staff. They are the ones who have to face guests' grievances because Serela Riau rooms are falling apart. Power points dont work, electric kettle is faulty, air-conditioning is noisy and rooms need refurbishing. Great showers, house-keeping, guest relations and front office staff. Compared to Serela Merdeka, Serela Riau needs to catch up in terms of rooms' facilities.
This review was submitted before 2018 and has not been verified.

6/10 Good

드라이기가 없다 냉장고도 없다 콘센트가 없다
This review was submitted before 2018 and has not been verified.

6/10 Good

Run down Hotel but Convenient for outlet shopping
The bathroom is small and need improvement. Linens not clean.
This review was submitted before 2018 and has not been verified.

8/10 Very good

great location
great location, surrounded by many Factory outlets and culinary outlets.
This review was submitted before 2018 and has not been verified.

6/10 Good

Hotel yang bagus untuk wisata kuliner dan shopping
Baru pertama kali saya menginap di hotel Serela Riau. Ternyata lokasinya sangat bagus untuk jalan-jalan di kota Bandung karena dekat ke tempat-tempat wisata kuliner dan shopping karena di sekitar hotel banyak factory outlet. Kamarnya cukup nyaman dan staff hotel juga ramah dan sopan.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Tarif
Tarif hotel di expedia kok sama dgn kt beli lsg ke resepsionis. What's expedia are for
This review was submitted before 2018 and has not been verified.

8/10 Very good

Magnificent Serela Riau
The location of the hotels is strategic to those love shopping. The hotel staff is very helpful and friendly. The room is neat and the food is excellent. Highly recommended hotel at Bandung.
This review was submitted before 2018 and has not been verified.

8/10 Very good

value for money!
it was a pleasant hotel although the bathrooms could be slightly better
This review was submitted before 2018 and has not been verified.

4/10 Fair

good service
Average hotek, good service but limited parking space
This review was submitted before 2018 and has not been verified.

6/10 Good

Nice location
Room was quite big..but you can hear voices from other room..bed is too soft
This review was submitted before 2018 and has not been verified.

8/10 Very good

Enjoyed and good stay for shopping too
Overall, we enjoyed the stay in this hotel as the front office staff has been very helpful. Guide us on our questions well like how to get to city tour and etc. This hotel is walking distance to nearby factory outlet, so get to all the shopping as you love. Hope they will maintain this good service and continue offering good rate. Upon arrival if you have any concern in terms of reaching to hotel. You may drop them an email asking for a pick up.