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Viewline Resort Snowmass, Autograph Collection

4.0 star property
Hot springs resort with outdoor pool, connected to a shopping center, near Snowmass Mall

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Photo gallery for Viewline Resort Snowmass, Autograph Collection

2 bars/lounges
Grand Suite, 2 Bedrooms, Mountain View | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Grand Suite, 2 Bedrooms, Mountain View | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Outdoor pool
Suite, 1 Bedroom, Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Near Maroon-Snowmass Trailhead, Viewline Resort Snowmass, Autograph Collection offers a refreshing retreat. Revitalize with coffee from the on-site cafe, dry cleaning services for your gear, and ski-in/ski-out access to the slopes. Enjoy American cuisine at one of two restaurants or take in views by the fireplace in the lobby.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Airport transfer
  • Pet friendly
  • Parking available
  • 24/7 front desk
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • Ski storage
  • Ski passes
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Room service

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The current price is $220
$298 total
includes taxes & fees
Sep 21 - Sep 22

Room options

Check availability for these dates

Tonight

Sep 6 - Sep 7
Check availability for tonight Sep 6 - Sep 7

Tomorrow

Sep 7 - Sep 8
Check availability for tomorrow Sep 7 - Sep 8
Available filters for rooms
Showing 17 of 17 rooms

View all photos for Classic Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Mountain View (Slope Side)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Mountain View (Slope Side)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living room | 55-inch LCD TV with digital channels, TV, Netflix

Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout drapes/curtains
  • 65 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (View)

Suite, 1 Bedroom (View) | Living room | 55-inch LCD TV with digital channels, TV, Netflix

Suite, 1 Bedroom (View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Premium bedding
Separate bedroom
  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (Slope Side)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Mountain View (Slope Side)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Studio Suite, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout drapes/curtains
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Valley View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Valley View

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking (View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed, Non Smoking (View)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Valley View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Valley View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Non Smoking (View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds, Non Smoking (View)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom, Terrace

Presidential Suite, 1 Bedroom, Terrace | Living room | 55-inch LCD TV with digital channels, TV, Netflix

Presidential Suite, 1 Bedroom, Terrace

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Premium bedding
  • 93 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed

View all photos for Room, 2 Bedrooms (View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Bedrooms (View)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
2 bedrooms
  • 111 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Terrace (View)

Suite, 1 Bedroom, Terrace (View) | Living room | 55-inch LCD TV with digital channels, TV, Netflix

Suite, 1 Bedroom, Terrace (View)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Premium bedding
  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Grand Suite, 2 Bedrooms, Mountain View

Grand Suite, 2 Bedrooms, Mountain View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Grand Suite, 2 Bedrooms, Mountain View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Premium bedding
  • 167 sq m
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

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9.0 out of 10, Wonderful, 847 reviews
The price is $272
$367 total
includes taxes & fees
Sep 7 - Sep 8
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About the neighborhood

Map
100 Elbert Lane, Snowmass Village, CO, 81615

What's nearby

  • Snowmass Mountain - 1 min walk - 0.0 km
  • Snowmass Mall - 5 min walk - 0.5 km
  • Snowmass Club - 6 min drive - 3.7 km
  • Maroon-Snowmass Trailhead - 8 min drive - 4.4 km
  • Aspen Mountain - 33 min drive - 17.6 km

Getting around

  • Aspen/Pitkin County Airport (ASE) - 15 min drive
  • Vail/Eagle Airport (EGE) - 86 min drive
  • Free airport shuttle

Restaurants

  • ‪Gwyn's High Alpine - ‬28 min drive
  • ‪Venga Venga - ‬1 min walk
  • ‪Fuel Coffee - ‬2 min walk
  • ‪The Cabin - ‬10 min drive
  • ‪Jüs Cafe Snowmass - ‬12 min walk

About this property

Viewline Resort Snowmass, Autograph Collection

With ski-in/ski-out access, Viewline Resort Snowmass, Autograph Collection allows you more time for downhill skiing and snowboarding, plus you'll be just steps from Snowmass Mountain. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Stark's Alpine Grill, one of 2 restaurants, which serves American cuisine and is open for breakfast and dinner. Other highlights include 2 bars/lounges, a free airport shuttle, and a 24-hour fitness center. Ski passes and storage are also available.

At a glance

DONE

Hotel size

    • 254 units
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Off-leash area available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (USD 30 per day)
    • Uncovered onsite valet parking (USD 50 per day; includes in/out privileges)
DONE

Transfers

    • Free airport shuttle from 5:00 AM to 11:30 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Pool gate

What to do

  • Archery
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Ziplining nearby
  • Ice skating nearby
  • Hot springs nearby
  • Fishing nearby

Working away

  • 24-hour business center
  • 12 meeting rooms
  • Conference center (28900 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike storage
  • Ski storage
  • Snow sports gear

Facilities

  • 2 buildings/towers
  • Built in 1985
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 38
  • Closed captioned TV
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 36
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Hardwood flooring in room

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Ski lessons nearby
  • Snow tubing nearby
  • Ski rental shops
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • IPod docking station
  • 55-inch LCD TV
  • Premium digital channels
  • Netflix
  • Hulu
  • Streaming services
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Dining

Stark's Alpine Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Viewline Lobby Bar - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
First Chair - This coffee shop serves breakfast and light fare. Open daily.

Here's the breakdown, no surprises

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 50 per accommodation, per stay
  • Resort fee inclusions:
    • Additional inclusions
    • Bicycle storage
    • Concierge service
    • Fitness center access
    • In-room coffee
    • In-room safe
    • Phone calls (may be limited)
    • Pool access
    • Shuttle service
    • Ski shuttle
    • Ski storage
This property charges a resort fee of USD 15 from April 15 to November 22 and USD 30 from November 23 to April 14.

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 20 to 40 per person

Children & extra beds

  • Rollaway beds are available for USD 100.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 95 per accommodation, per stay

Parking

  • Uncovered self parking costs USD 30 per day
  • Uncovered valet parking costs USD 50 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a deadbolt lock on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Snowmass Resort
Snowmass Westin
Snowmass Westin Resort
Westin Resort Snowmass
Westin Snowmass
Westin Snowmass Resort
Silvertree Hotel Snowmass Village
The Silvertree Hotel And Conference Center
The Silvertree Hotel Snowmass Village
Westin Snowmass Resort Snowmass Village
Westin Snowmass Snowmass Village
The Silvertree Hotel And Conference Center
Silvertree Hotel Snowmass Village

Frequently asked questions

Does Viewline Resort Snowmass, Autograph Collection offer free cancellation for a full refund?

Yes, Viewline Resort Snowmass, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Viewline Resort Snowmass, Autograph Collection?

Yes, there's an outdoor pool.

Are pets allowed at Viewline Resort Snowmass, Autograph Collection?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 95 per accommodation, per stay. Service animals are exempt from fees. Dog exercise areas are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Viewline Resort Snowmass, Autograph Collection?

Yes. Self parking costs USD 30 per day. Valet parking costs USD 50 per day.

Is airport shuttle service offered by Viewline Resort Snowmass, Autograph Collection?

Yes, a free airport shuttle is available from 5:00 AM to 11:30 PM on request.

What are the check-in and check-out times at Viewline Resort Snowmass, Autograph Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-in and check-out are available.

What is there to do at Viewline Resort Snowmass, Autograph Collection and nearby?

During the winter, enjoy onsite recreation like downhill skiing and snowboarding and return when the snow melts for archery. Additional recreation nearby includes hot springs and ecotours. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include 2 bars and a 24-hour fitness center.

Are there restaurants at or near Viewline Resort Snowmass, Autograph Collection?

Yes, there are 2 onsite restaurants, featuring American cuisine.

What's the area around Viewline Resort Snowmass, Autograph Collection like?

Viewline Resort Snowmass, Autograph Collection is a short 1-minute walk from Snowmass Mountain and 5 minutes' walk from Snowmass Mall.

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Viewline Resort Snowmass, Autograph Collection Reviews

Reviews

7.6

Good

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Restaurant
Shuttle
Lobby
Location
Food
View
Building

Reviews

10/10 Exceptional

Amazing service, fitness facilities and location. Hiked every day!
5-night trip

10/10 Exceptional

Good location
shaurya, 4-night trip

10/10 Exceptional

We had a great time at the resort. The hotel food and drinks were excellent.
Roberto Gomez, 3-night trip

4/10 Fair

HVAC woes.

I was up in Snowmass on business and took my family along for a nice getaway. The hotel is nice, but a little dated to the mid 1990s. Upon arriving and checking in I was told the new property owners were upgrading the HVAC, so my room has fans. This should have been a reason to comp something, but they charged me full price for the room. The fans did not help in the 95 degree weather. At night I had to open windows to cool the room. The hotel had a wedding reception going on that had loud music till midnight that kept me awake. In addition there were wildfires going on that over powered the room.
1-night trip

8/10 Very good

Great property and good service.
Maninder, 5-night trip

8/10 Very good

We enjoyed are stay
Mary, 1-night trip

8/10 Very good

We would have liked to have a microwave in the room. When staying with kids, it’s a must have. Otherwise we enjoyed our stay.
Marina, 6-night trip

10/10 Exceptional

Exceptional
MARTA, 1-night trip

10/10 Exceptional

Great location. Really nice hotel.
Chris, 1-night trip

10/10 Exceptional

Always my favorite place to stay off season when I work in Aspen.
R, 1-night trip

8/10 Very good

Great location but be aware if you travel in off season a lot of dinning and activities are closed.
Rebecca, 6-night trip

10/10 Exceptional

Loved it. Only downside was inability to cool room off.
Robert, 2-night trip

10/10 Exceptional

Great place to stay in the summer if you are in the area for hiking/ backpacking. So many close amazing trails!
Alexandra, 1-night trip

10/10 Exceptional

Beautiful hotel! Really enjoyed our stay
Nicole, 1-night trip

2/10 Poor

DO NOT STAY HERE

I'm really disappointed in my stay at this resort. I was alerted that the HVAC for the room wasn't working even though this has been an ongoing problem. This should have been disclosed upon booking. The standing fan in the room was not a great solution. Only putting coffee and tea out between 5:30am-6:30am in the morning was worthless. Most hotels have a 3-4 hour beverage center for their guests. Forcing guests to go to the restaurant for the beverages wasn't great since they were apart of the resort fee however they make you pay for it when you walk in. The resort options for food wasn't good either. Bagels and cereal for breakfast at the Alpine Grill wasn't great despite $38. The bar upstairs served decent food however the kitchen closed too early. Was there for the JAS festival and wanted to eat upon getting back. You guys only had one bartender and the menu for food was too limited. Again you closed the kicthen early anyway. Booking the shuttles to go to town was stressful, for the valets are unorganized, they don't listen to one another or the concierge. They are simply aloof and dismissive. Very frustrating. Only 1 or 2 front desk people were truly helpful in my first time visit. Its a pretty property but very few seemed trained in hospitality. Never coming back to this establishment.
Erika, 4-night trip

8/10 Very good

Very nice place to stay plenty of restaurants in the mall area within walking distance
Michael, 3-night trip

10/10 Exceptional

If you’re going to visit Aspen, stay here. Great for beginner skiers. Very small, intimate area with local shopping and dining. No reason to go off site for much. Free and convenient access to downtown Aspen if you want a change in scenery.
Shayla, 3-night trip

10/10 Exceptional

Excellent
Anthony, 5-night trip

8/10 Very good

The shuttles to Aspen were free of charge and the routes were easy to navigate.
Angel face, 5-night trip

6/10 Good

Clean room easy check in
Renjith, 1-night trip

10/10 Exceptional

Very nice facility
Raiceon, 1-night trip

10/10 Exceptional

Safe and quite and good customer service and good breakfasr
Ashfaque, 2-night trip

10/10 Exceptional

Great hotel…staff was awesome. Location is awesome. We will be back!
Michael, 4-night trip

6/10 Good

Like - the location is great, staff is friendly, the rooms are clean, restaurant food was good Dislike - understaffed, valet is overwhelmed, elevator is very slow (waited 10 plus min and ended up taking emergency stairs a lot), hall ways are very long if your room is at the end, air conditioner/heater is too loud.
Morgan, 4-night trip

4/10 Fair

AC didn’t work entire stay. Had to sleep with window open. Even changed rooms and same problem. Had to request room to be cleaned twice and even then they left dirty cups in the room.
Jaclyn, 6-night trip