2/10
The guy we met at the bar/reception was pleasant but we had the most terrible experience during our stay in this hotel. Instead of staying 3 nights, we went home immediately the following morning. We cannot imagine ourselves staying one more night. We were looking forward to a peaceful and relaxing holiday but we had the total opposite in this so called “hotel”. The noise was overwhelming all through the night. The loud music coming from the bar was horrendous including people shouting. There were also a lot of banging of doors. Smoke is also getting inside the room from people smoking near the fire exit. Also, you can barely get a good network using your data and their bad wifi has the worst connection that you cannot even use it. We tried to contact the hotel but unable to reach them, no answer. We escalated it to hotels.com but even them cannot get through to the hotel service. It was a mistake booking this hotel. We totally regret it. We also noticed molds in the shower. We wasted our money for nothing. We cannot even asked for refund as we never had any response from this hotel. There was no one at the reception when we left. Do not make the same mistake we did. Never even attempt to book it, you will surely regret it. We cannot understand how they manage to get good star reviews when in fact, it should be condemned. Please AVOID at all cost.
Viajero verificado
Viaje de 3 noches
