2/10 Mediocre
11 de ago de 2025
Terrible experience, never again!
One of the worst hotels I have visited, terrible experience. To give you a bit of context, I went there for 5 nights with my pregnant wife, and we were looking for relaxation.
Positive:
- Friendly staff at the restaurant and the ones responsible for the cleaning of the rooms. Always available for help.
- The view is nice
Negative:
- The rooms are terrible. Old furniture, ants everywhere, and absolutely not representative of the pictures. They are lying about it! We had to pay extra charge to the reception to have a better room since our room was not what we expected. Plus, we felt we paid too much to have such a terrible room.
- The reception was not friendly at all! They kept on finding excuses instead of finding a solution to make us feel welcomed and comfortable (my wife is pregnant).
- They lie about the beach. There aren’t any sunbeds available, don’t let the pictures fool you. You need to pay 12€ for 2 sunbeds per day! Crazy since it’s a 4 star hotel.
- The sunbeds by the pool are very dirty and there is not a sufficient number of them to welcome everyone in the hotel!
- The breakfast is bad. Same food, and most of the fruits come from a can.
- We had to pay 15€ to use a safe for 5 days (the information was given at the checkout!!!
- And last but not least, the shower room. It was dirty, smells horrible (mold), and we can only use it for 30 minutes.
I will never ever come back to this hotel again. It’s definitely not a 4 star hotel, a bad 3 star at the very best.
Kenza
Kenza, viaje de 5 noches
Comentario de huésped verificado de Hoteles.com
