Tucked away near Shirahige Falls and Blue Pond, Hotel ParkHills offers a serene retreat. Active travelers can unwind at the indoor mineral hot spring or explore snow tubing adventures nearby. Enjoy in-room WiFi, a playground for kids, and garden views from the on-site restaurant.
You'll be in a fantastic location at Hotel ParkHills, just a 5-minute walk from Shirahige Falls and Shirokane Hot Spring. Guests can take a dip in the indoor pool or grab a bite to eat at マルシェダイニング, which serves breakfast, lunch, and dinner. Also, Blue Pond and Tokachidake Bogakudai Observation Tower are within a short drive.
At a glance
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Hotel size
164 rooms
Arranged over 6 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out time is 10 AM
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note: Guests with mobility issues should park in the 2nd of 3 parking lots.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Electric vehicle charging point on site
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Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–8:30 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Traveling with children
Playground
What to do
Snow tubing
Snowshoeing
Hot springs
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Cross-country skiing nearby
Snowmobiling nearby
Services
24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Facilities
3 buildings/towers
Built in 1989
Television in common areas
An indoor pool
Arcade/game room
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 31
Front entrance ramp
Room amenities
Be entertained
26-inch flat-screen TV
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Bidet
Shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 11:00 AM to midnight. There are 2 hot springs open between 11:00 AM and midnight.
Dining
マルシェダイニング - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2750 for adults and JPY 2200 for children
Late check-out can be arranged for an extra charge of JPY 3150 (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 11:00 AM to 9:00 PM
Hot springs access available from 11:00 AM to midnight
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel ParkHills
Hotel ParkHills Biei
ParkHills Biei
Hotel ParkHills Biei
Hotel ParkHills Hotel
Hotel ParkHills Hotel Biei
Frequently asked questions
Does Hotel ParkHills offer free cancellation for a full refund?
Yes, Hotel ParkHills does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel ParkHills?
Yes, there's an indoor pool. Guests have pool access from 11:00 AM to 9:00 PM.
Are pets allowed at Hotel ParkHills?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel ParkHills?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel ParkHills?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 10 AM. Late check-out is available for a charge of JPY 3150 (subject to availability).
What is there to do at Hotel ParkHills and nearby?
Have fun with onsite winter activities like snowshoeing and snow tubing. Additional recreation onsite includes hot springs. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include an arcade.
Are there restaurants at or near Hotel ParkHills?
Yes, マルシェダイニング offers garden views.
What's the area around Hotel ParkHills like?
Hotel ParkHills is a short 5-minute walk from Shirokane Hot Spring and 6 minutes' walk from Daisetsuzan National Park.
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Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.4
Location
7.8
Staff & service
7.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
May 13, 2025
The onsen is good. Just a bit expensive when the hotel isn’t as new as before. Breakfast has a lot of selection too.
The
The, 1-night trip
Verified
8/10 Very good
Oct 30, 2018
Location of hotel is rather far away from city amenities.
아침 식사, 저녁 식사 모두 퀄리티 좋고 맛있는 음식들로 매우 만족스럽습니다. 온천 시설도 잘되어있고, 호텔의 무료 셔틀 서비스까지 매우 좋은 서비스를 제공 받았습니다.
SUNIL
SUNIL, 2-night trip
Verified
8/10 Very good
Sep 30, 2025
スタッフの対応は良いが施設の古さを感じた
Yoshihisa
Yoshihisa, 1-night trip
Verified
8/10 Very good
Jul 24, 2025
朝食も夕食も種類が豊富で内容も良かった。
Hiroyuki
Hiroyuki, 1-night trip
Verified
10/10 Exceptional
Jun 8, 2025
スタッフの方々が明るく大変満足のいくホテルでした。
HIROYUKI
HIROYUKI, 1-night trip
Verified
8/10 Very good
Mar 24, 2025
家族でゆっくり温泉を、と思って利用しました。
お部屋も施設もゆったりして良かったです!
むつみ
むつみ, 1-night trip
Verified
10/10 Exceptional
Feb 10, 2020
온천도 거의24시간이라 좋고 직원분들도 엄청 친절하네요. 한국어 가능한 분도 있어서 되게 편했어요
Verified traveler
1-night trip
Verified
10/10 Exceptional
Feb 7, 2019
시설은 오래되었지만 일본 호텔 답게 매우 청결하게 유지되고 있어서 만족스러웠습니다. 겨울이었는데 방이 따뜻하고 냄새 없이 포근해서 무척 기분이 좋았습니다. 구비된 유타카도 청결했고 대욕장과 온천수도 너무 좋았습니다, 식사는 조식만 이용했는데 부페였고 반찬 하나하나가 정갈하고 맛있었습니다. 시로가네 온천을 이용한다면 또 방문할 용의가 있습니다.
Minji
Minji, 1-night trip
Verified
2/10 Poor
Sep 7, 2018
Bad choice
They can tell you that the aircon is not working...
편안하고 깔끔하고 아주 친절함. 흰수염폭포가 바로 옆이고 청의 호수가 근처라 마음에 들었음. 온천 시설은 세련되지 않으나 편안하게 목욕하기 좋았음
Verified traveler
1-night trip
Verified
8/10 Very good
May 20, 2017
Nice hotel with hot spring & swimming pool
Spent a night in this hotel. Enjoy their open air hot spring. Room itself is a bit dated but quiet. Hotel has a swimming pool too. We didn't have dinner & breakfast in the hotel so can't give any comment. Overall I will recommend this hotel to others.