By the lake, Ace Hôtel Issoire offers a serene retreat with a charming terrace and in-room WiFi. Take advantage of free self parking, enjoy buffet breakfast options or simply unwind in the TV-equipped lobby.
Rue du Dr. Bienfait, ET Non Rue du Docteur Bienfait, Issoire, Puy-de-Dome, 63500
What's nearby
Allier - 11 min walk - 0.9 km
Centre d'Art Roman - 5 min drive - 4.2 km
Abbey Church of Saint-Austremoine - 5 min drive - 4.2 km
Super-Besse - 48 min drive - 55.1 km
Vulcania - 48 min drive - 57.0 km
Getting around
Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 24 min drive
Issoure Le Breuil-sur-Couze Station - 8 min drive
Parent-Coudes-Champeix Station - 10 min drive
Issoire Station - 25 min walk
Restaurants
McDonald's - 13 min walk
Subway - 3 min drive
Campanile Clermont Ferrand Sud - Issoire - 13 min walk
Bistro Régent - 4 min walk
Courtepaille - 17 min walk
About this property
Ace Hôtel Issoire
Enjoy your visit to Issoire with a stay at Ace Hôtel Issoire. Freebies like WiFi, self parking, and wired internet are added perks, and guests looking to stay active can check out the nearby hiking/biking trails, kayaking, and cross-country skiing. Fellow travelers love the overall property condition.
At a glance
DONE
Hotel size
54 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
What to do
Hiking/biking trails nearby
Kayaking nearby
Downhill skiing nearby
Services
24-hour front desk
Facilities
1 building/tower
Built in 2003
Terrace
Television in common areas
Accessibility
Elevator
Wheelchair-accessible parking
Grab bar near toilet
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 0.77 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 9.90 for adults and EUR 5.50 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 6.00 per pet, per night
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Ace Hotel France/Issoire
Ace Hôtel Issoire
Ace Issoire
Ace Hôtel Issoire Hotel
Ace Hôtel Issoire Issoire
Ace Hôtel Issoire Hotel Issoire
Frequently asked questions
Does Ace Hôtel Issoire offer free cancellation for a full refund?
Yes, Ace Hôtel Issoire does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ace Hôtel Issoire?
Yes, pets are welcome. There's a charge of EUR 6.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Ace Hôtel Issoire?
Yes, there's free self parking.
What are the check-in and check-out times at Ace Hôtel Issoire?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Ace Hôtel Issoire and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and return when the snow melts for hiking and kayaking.
What's the area around Ace Hôtel Issoire like?
Ace Hôtel Issoire is located a short 9-minute walk from Allier.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Location
9.0
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was plentiful and of good quality. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
8/10 Very good
Mar 6, 2026
Room was simple, clean with a comfortable bed and powerful shower. Good blackout blind. Quiet.
Plentiful, easy parking.
Simple but very good breakfast.
Dean
Dean, 1-night trip
Verified
10/10 Exceptional
Sep 22, 2025
Good basic short stay accommodation - Parking Free - Breakfast extra ( hot & cold food) 👍
Ian
Ian, 1-night trip
Verified
10/10 Exceptional
Apr 6, 2025
Very good value
Very good value, no-frills hotel - extremely convenient and efficient, generous breakfast buffet
Verified traveler
1-night trip
Verified
8/10 Very good
Sep 11, 2025
Young male receptionist was extremely helpful and made a reservation at the auberge nearby for our evening meal.
The bed was not very comfortable.
Douglas
Douglas, 1-night trip
Verified
8/10 Very good
Jul 23, 2024
Great overnight stop
Staff were friendly, room was clean and well presented. Free soap, shower gel etc.
Only criticisms are the pillows, which seriously lack any support and the air conditioning, which really needs to be more powerful for the area its in during the summer months.
Rhys
Rhys, 1-night trip
Verified
6/10 Good
Oct 18, 2024
Normal business Hotel near the Constellium factory.
good for word. not good for tourism.
good breakfast.
clean and good daily room service but in the room there is a strange smell.
Marco
Marco, 3-night trip
Verified
6/10 Good
Aug 17, 2023
The beds were horrible. None of us could fall sleep, the bed covers we extreme heavy witch made it very uncomfortable to move, or sleep, since it was just one layer, there was no option but to use it o freeze.
Breakfast was good.
celia
Verified
10/10 Exceptional
Dec 10, 2025
Great stopover. Excellent hotel. Staff superb.
David
David, 1-night trip
Verified
6/10 Good
Sep 22, 2024
Hotel was fine with spacious rooms.
Sjors
Sjors, 1-night trip
Verified
10/10 Exceptional
Feb 26, 2026
Extra
marie jose
marie jose, 1-night trip
Verified
8/10 Very good
Aug 23, 2022
Good for a night on the way to...cleaness could be better (replace carpet for tiles)
Kai
Kai, 1-night trip
Verified
8/10 Very good
Jul 1, 2025
There pillows do not suit me for sleeping. Other than that all is good
Christopher
Christopher, 1-night trip
Verified
10/10 Exceptional
Sep 14, 2023
All good
Emma
Emma, 1-night trip
Verified
8/10 Very good
Sep 3, 2023
Extra charges
Extra charges for dog which were not stated up front
Ralph
Ralph, 1-night trip
Verified
8/10 Very good
May 6, 2026
Champ mais tu es très propre. Et le personnel accueillant et agréable. Voilà!
Pierre
Pierre, 1-night trip
Verified
10/10 Exceptional
May 1, 2026
Très bon séjour
Personnel très pro
Chambre propre et confortable
Abdallah
Abdallah, 1-night trip
Verified
10/10 Exceptional
Apr 23, 2026
Parfait
Jocelyne
Jocelyne, 1-night trip
Verified
8/10 Very good
Apr 22, 2026
Hotel moderne silencieux propre et tres bon marché
yves
yves, 1-night trip
Verified
10/10 Exceptional
Apr 13, 2026
Petit déjeuner très correct vu le prix
joel
joel, 1-night trip
Verified
10/10 Exceptional
Apr 12, 2026
accueil chaleureux Chambre propre et fonctionnelle
petit dejeuner au top
bruno
bruno, 1-night trip
Verified
8/10 Very good
Apr 10, 2026
Menu petit déjeuner correct. Chambre propre mais douche et lavabo vieillissants .
Literie : manque d oreiller supplémentaire et ceux sur le lit sont déformés et eux aussi assez vieillissants
Evelyne
Evelyne, 1-night trip
Verified
10/10 Exceptional
Mar 29, 2026
Chambre spacieuse et propre. Personnel agréable et disponible.
Michel
Michel, 1-night trip
Verified
10/10 Exceptional
Mar 19, 2026
Rapport qualité prix tout à fait correct, accueil 24/24, parking pratique, restaurants à proximité et enfin un beau lac en face de l’hôtel pour se dégourdir les jambes après quelques heures de route
ISABELLE
ISABELLE, 1-night trip
Verified
10/10 Exceptional
Mar 16, 2026
Parfait propre chambre spacieuses literie très confortable parking sécurisé excellent
Ghislaine
Ghislaine, 1-night trip
Verified
8/10 Very good
Mar 13, 2026
La chambre était propre ainsi que la salle de bains
C'est surtout génial d'avoir un parking qui ferme la nuit.