8/10 Muy bueno
8 de sept de 2025
When I made the booking through Wotif, the room was advertised as a “quadruple room” with two double beds, suitable for four guests. However, upon arrival, we were provided with a room containing only two single beds, accommodating just two people.
This is a clear misrepresentation of the booking details, and I am extremely disappointed. The staff at the lodge advised that such discrepancies are common with Wotif bookings, noting that your platform frequently provides inaccurate or misleading information.
This situation has caused considerable inconvenience and falls well short of acceptable standards. I am requesting a prompt explanation and appropriate resolution. If this matter is not addressed satisfactorily, I will consider seeking legal advice regarding the misrepresentation and its impact on our stay.
Tullio
Tullio, viaje en familia de 3 noches
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