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Hotel Riu Papayas

4.0 star property
All-inclusive hotel with 3 restaurants, near Yumbo Shopping Center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Papayas

Outdoor pool, pool umbrellas, sun loungers
Children's area
Front of property
Bicycling
Lobby lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Bar
  • Electric vehicle charging point
  • Free breakfast
  • Pool
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Free children's club
  • Free beach shuttle
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Children's pool
  • Waterslide
  • Pool bar

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, Balcony

Garden view

Standard Double Room, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony, Garden View

Garden view

Double Room, Balcony, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Balcony, Garden View

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Family Room, Balcony, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Room, Balcony

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Family Room, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Map
Avenida de Gran Canaria, 22, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • Yumbo Shopping Center - 11 min walk
  • English Beach - 12 min walk
  • CITA Shopping Center - 19 min walk
  • Maspalomas Dunes - 4 min drive
  • San Agustin Beach - 6 min drive

Getting around

  • Gran Canaria Airport (LPA) - 29 min drive
  • Free beach shuttle

Restaurants

  • ‪Greek Village - ‬6 min walk
  • ‪Las Piramides - ‬5 min walk
  • ‪Toro Steak House - ‬7 min walk
  • ‪Little Brasil - ‬8 min walk
  • ‪Café de París - ‬6 min walk

About this property

Hotel Riu Papayas

Hotel Riu Papayas features a free kids' club and puts you within a 15-minute walk of Yumbo Shopping Center. Guests can take a dip in the outdoor pool or grab a bite to eat at Main restaurant, which is one of 3 restaurants and serves breakfast, lunch, and dinner. This all-inclusive hotel also features a poolside bar, a fitness center, and a children's pool. Fellow travelers say good things about the overall property condition.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Land activities

Fitness facilities
Volleyball
Kids club

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

Dutch, English, German, Spanish

At a glance

DONE

Hotel size

    • 468 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Free offsite parking nearby
    • Street parking available
DONE

Offsite

    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Babysitting (surcharge)

What to do

  • Free beach shuttle
  • Fitness classes
  • Beach volleyball
  • Concerts/live shows
  • Evening entertainment
  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Horse riding nearby
  • Kayaking nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Multilingual staff
  • Free beach shuttle
  • Bicycle rentals
  • Beach sun loungers
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Dining

Main restaurant - This buffet restaurant serves breakfast, lunch, dinner, and light fare.
Asian restaurant - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Spanish restaurant - This theme restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required. Open daily.
Lobby bar - This lobby lounge serves breakfast only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property uses solar energy.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Papayas
Hotel Papayas Riu
Clubhotel Riu Papayas All Inclusive Hotel
Hotel Riu Papayas San Bartolome de Tirajana
Papayas Hotel
Riu Papayas Bartolome Tirajan
Riu Papayas Hotel
Riu Papayas San Bartolome de Tirajana
Clubhotel Riu Papayas All Inclusive San Bartolome de Tirajana
Hotel Riu Papayas Hotel
Hotel Riu Papayas All Inclusive
Hotel Riu Papayas San Bartolomé de Tirajana
Hotel Riu Papayas Hotel San Bartolomé de Tirajana

Frequently asked questions

Does Hotel Riu Papayas offer free cancellation for a full refund?
Yes, Hotel Riu Papayas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Papayas?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Riu Papayas?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Riu Papayas?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Riu Papayas?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Riu Papayas and nearby?
Have fun with onsite activities like volleyball and cycling. Additional recreation onsite includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a waterslide and a fitness center. Hotel Riu Papayas also has a garden.
Are there restaurants at or near Hotel Riu Papayas?
Yes, there are 3 onsite restaurants, featuring Asian cuisine.
Does Hotel Riu Papayas have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Papayas like?
Hotel Riu Papayas is a short 11-minute walk from Yumbo Shopping Center and 12 minutes' walk from English Beach.

Hotel Riu Papayas Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Werry nice
Werry nice
Lars, 2-night business trip
Verified Hoteles.com guest review

6/10 Good

False impression
We encountered ants in our room, and although we reported it to reception, the issue was merely acknowledged with no apology or follow-up. A simple "sorry" could have helped resolve the matter. Additionally, the towels are of poor quality, and the food at the restaurant lacks variety, with many breakfast items reappearing at lunch. The night bar serves snacks like sandwiches, hotdogs, and burgers, but the quality is disappointing—sandwiches are often dry and stale.
Waldemar, 7-night trip
Verified Hoteles.com guest review

8/10 Very Good

Pleasant stay could have better drinks selection
The drink selection was limited, no choice of wines at all just their red or wine from a tap…but they do have local bubbles cava alternative was ok, all spirits were local non branded not overall that value for money, food choices were complete opposite, there was loads and loved the Asian sushi themed restaurant!
Daniel, 5-night trip
Verified Hoteles.com guest review

10/10 Exceptional

It was great
Chinmay, 4-night family trip
Verified Hoteles.com guest review

4/10 Fair

Shame on Riu no lotion, shampoo or drinks provided in the room. The towels were very old & worn out. Drinks watered down, too much sugar and poor brand drinks for the money you charge
Angela, 1-night trip
Verified Expedia guest review

10/10 Exceptional

todo
Eyeris, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I could not fault this hotel. We had a fab stay!
Couldn’t fault the hotel. It had everything right. Hotel not too big so it was easy to get to everything. Self serve drinks including wine, beer and soft drinks meant there was never a queue at the pool bar. Plenty of sunbeds and umbrellas and shade. Poolside food was good but we preferred the buffet, but the kids preferred the chicken legs and chicken nuggets by the pool. Hotel was very clean and always being cleaned. Even the toilets by the pool were spotless. We really enjoyed the food and it was constantly replenished and catered for all tastes. Mojitos were delicious! Pool was fresh but not freezing. A 15 min walk to the beach but this should not put you off, there is a free shuttle bus to the beach.
Sarah, 7-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Todo muy recomendable, personal amabilísimo!
Cristina, 3-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Very high standard with few issues
The hotel is very high standard. Two things were disappointing 1. Hot water issues. Kept running very very hot then very cold. I told reception but didn't heard anything back after reporting it twice. 2. The food quality could have been better. The food next door at the Princess Hotel is better and cheaper
Andrew, 9-night trip
Verified Hoteles.com guest review

2/10 Poor

Sebastian, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Christy, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Susan, 7-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Very nice hotel, only the food could use some more variation.
Michaël, 10-night trip with friends
Verified Expedia guest review

8/10 Very Good

Great stay - poor gym.
Really lovely hotel. Good sized rooms and great shower. Great poolside area with plenty of loungers and shade. Good quality and selection of food, snacks and drinks all day. Negatives were a really poorly equipped gym, no working station in room and no teas/coffees available in restaurant after lunch /dinner.
Martin, 6-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Clean. Excellent service and staff very helpful and friendly.
Priyan, 6-night family trip
Verified Expedia guest review

8/10 Very Good

Pleasant hotel, but the food could be better.
This is a huge hotel with 1000 guests, but it's ran well. The food however isn't all that great. The 2 restaurants are ok, the asian one being the better of the both. Both lunch and evening buffets were boring and not great, they had the same food pretty much every evening to the point we ate out a few of the last nights we stayed. The drinks menu is good, we liked the cocktails menu. Evening entertainment was ok, but because it gets so busy you're likely not to get a seat after around 8.30pm which was disappointing as we typically ate a late dinner. Additionally we were disappointed that our friends were refused entry to the hotel to say hello as they were also in Gran Canaria at the same time, I've never experienced this before. Overall, it was a pleasant stay, though for the price we paid I expected a bit more from the restaurants and buffet.
Anthony, 7-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Very good overall. Playground for kids not well positioned.
Carmelo Perez, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel - beware individual bookings
Great hotel - lovely people - very clean and great service - I just didn't realize this was an all inclusive hotel (like a cruise ship) with drinks too. When I booked, I thought it was just bed with breakfast. Nothing wrong with that as I did take occasional advantage of the food and drinks but if you are booking for yourself, the room allocations for individual travelers are obviously at the rear of the property and close to the very busy highway behind it (you won't be able to use your balcony). It makes sense that major travel operators have block bookings of the best rooms. As long as you're fine with that, it was a good choice.
Keith, 4-night trip
Verified Hoteles.com guest review

8/10 Very Good

Lovely hotel
Had a lovely week away, got back last night. Second visit and still love the hotel, but..........seems to be very busy, mealtimes is hard to get a table. Needs to be two sittings so not so busy and not so many tables. It seems hard to squeeze through the tables to get to the food where they are quite close together. That is the only bad thing. Food great, staff very friendly and the hotel is spotless and very clean. I would definately return. All staff and entertainment team are lovely and work so hard.
Kerry, 7-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Amazing hotel & staff
Amazing stay, staff could not be friendlier, will definitely be back.
1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Fantastic midweek break, food was outstanding and hotel was fabulous.
Jamie, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Top hotel! Great staff, modern furnished rooms, very comfortable beds, nice shower, lovely food and drinks, main restaurant with big terrace (table outside), additional two delicious restaurants (Asia and Spain food). I can really recommend this hotel for everyone!
Tomasz, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ian, 7-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Anthony, 7-night trip
Verified Hoteles.com guest review

8/10 Very Good

Too busy
Rather overcrowded, stayed over Christmas the gala dinner was nice but the queuing for each dish took enjoyment away. Also frustrating that the hotel allows guests to reserve sunbeds that then sit empty for most of the day.
5-night trip with friends
Verified Hoteles.com guest review