2/10 Mediocre
14 de marzo de 2026
Apparently “check in time is 3pm” for tradewinds means “UNTIL 3 pm”. We and another family arrived around 5:30 and were shocked to find out that, at this one hotel in all the world, the listed check in time is the last time you can check in. And there is no late check in and nothing to do about it. We lost our money and had to scramble for another place at 5:40 pm in little Esperanza.
Yes, when we made the reservation we signed a thing saying no late check in allowed. But the listing in the app clearly says 3pm check in. Sending a passive message is simply not enough. This policy is so outrageously unique that it needs to be treated as such. This is especially true on Vieques, where travelers very easily might not make it by 3pm due to ferries and taxis.
The real kicker is that this policy is completely unnecessary. The property has keypads on the doors! We didn’t need a physical check in at all! The other property I booked at the last minute simply texted me the code. Would have been simple to do the same.
Overall I expect this happens many times. It happened twice on our day.
William
William, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com
