Likes: spacious room, comfortable bed, breakfast spread, convenient, only 4 min walk to metro, lobby has comfortable chairs for rest and coffee
Dislikes: wifi reception was weak in the room,
Staff attitude could be improved - I asked for directions from Taipei to Jiufen, the staff recommended booking private cab service instead..which I appreciated his advice but he did seem a little pushy and the staff was quick to dismiss our initial plan as "wasting our time" (but we really appreciated his advice )
We did not need house keeping service but requested for new towels and botled water and clearing the trash. The male staff at the front desk was a little rude when he responded "well you may as well just ask for routine room service!" I replied explaining that I just hope to reduce some workload and save some water from the cleaning... and before I could finish explaining, the staff exclaimed "dont worry they won't touch your stuff!"