Does Gianna Suites offer free cancellation for a full refund?

Yes, Gianna Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Gianna Suites?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Gianna Suites?

Yes, an airport shuttle is available. The charge is EUR 30 per room one-way.

What are the check-in and check-out times at Gianna Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out are available.

What is there to do at Gianna Suites and nearby?

Gianna Suites has an outdoor pool and a garden.

What's the area around Gianna Suites like?

Gianna Suites is in the heart of Santorini, a short 11-minute walk from Santorini Caldera and 12 minutes' walk from Museum of Prehistoric Thira.

Gianna Suites, Santorini: Hotel Reviews, Rooms & Prices

6/10 Good

Oct 2, 2022

Skulle varit en frukostbuffé, vilket bara var en enkel frukost. Frukost personal var inte speciellt trevliga och tillmötesgående. Kunde ingen engelska. Men vi var där I slutet på september.

1-night trip

8/10 Very good

Sep 21, 2021

Good location, kind staff, but otherwise...

Very accommodating hotel staff but the room was smallish and the bathroom had no where to store anything. The balcony from our room was noisy as other guests were talking in the parking lot. The location is good, Thira is within walking distance albeit uphill. Breakfast was seriously lacking: canned fruit cocktail? Really?

Jae, 2-night trip

8/10 Very good

Sep 8, 2020

Sehr freundliches Personal und hilfsbereit. Zimmer war sehr schön und sauber. Jacuzzi Blick aufs Meer und teile der Stadt, nur zur falschen Richtung um die atemberaubende Sicht auf Fira sehen zu können.

Manni, 2-night trip

10/10 Exceptional

Aug 10, 2020

Όμορφα

Όλα ήταν τέλεια και η κοπέλα στην ρεσεψιόν πολύ εξυπηρετική !!

Ioannis, 3-night trip

10/10 Exceptional

Dec 4, 2019

Great place, beautiful views and excellent facilities.

1-night trip

10/10 Exceptional

Oct 2, 2018

Great spot to rest your head

The hotel was perfect walking distance into town. We need a place to just rest our head in between days. This is a great central spot. If you’re looking for a clean hotel to just stay at this will be it. If you are looking for a more romantic spot with cliff views this would not be the one.

Stacy, 5-night trip

10/10 Exceptional

Jun 5, 2018

ok

Tutto bene

Giuseppe, 3-night trip

10/10 Exceptional

Aug 28, 2017

MERAVIGLIOSO

PERSONALE CORDIALE,LA STANZA N 104 MERAVIGLIOSA CON TERRAZZINO CON AFFACCIO SUL PANORAMA SUL MARE E SULLa PISCINA DELL HOTEL

STEFANIA, 6-night trip

10/10 Exceptional

May 29, 2017

Limpio, de fácil acceso, personal amable

Fue una estancia muy grata. El personal muy atento, amable, siempre dando seguimiento a nuestras necesidades. Solo un comentario y cómo punto de oportunidad, no hay agua caliente todo el tiempo. Les tienes que pedir que prendan su sistema de calefacción de agua. Pero de ahí en fuera el hotel está prácticamente remodelado, por lo que las habitaciones son nuevas. Muy cómodas y muy limpio.

2/10 Poor

Aug 29, 2016

Prenotazione con brutta sorpresa!

Una vera fregatura! Hotel molto carino e accessoriato. Unico grosso problema. Appena arrivato mi è stato detto che c'erano problemi con la mia prenotazione e che dovevo essere spostato in un altro hotel, a 2 passi a detta loro, tanto che per il trasferimento c'è stato bisogno del pulmino, e che alla fine non era affatto come quello per cui avevo prenotato. Il tutto col sorriso in faccia come se fosse un vantaggio, visto che nell'altro hotel mi avrebbero dato una suite! -.- Una bella suite con un bagno in cui non ci si stava in 2 e una bellissima tendina in plastica per la doccia! Orribile! Grossa fregatura! Avrei dato 5 stelle se solo avessi pernottato in quest'hotel, ma vista la sorpresa all'arrivo, valuto male male male.

10/10 Exceptional

Aug 23, 2016

Très bon hôtel

2/3 jours pour visiter Athènes xxxxxxxxxxxxxxxxxxx

8/10 Very good

Jul 25, 2016

Clean and new with great room facilities

Spacious room and bathroom. Had everything we needed. Completely renovated. Only problem was the wifi kept dropping out especially when we relied on it.

8/10 Very good

Jul 22, 2016

Great staff good hotel

Loved Gianna suites in a lot of ways and Dina on reception was fantastic. She made our stay as she was very knowledgable and friendly. Bar prices extortionate as 8 euros for a bottle of beer and the pool is fairly small and picture on hotels.com is deceiving Also hard to find Gianna suites as no sign posts or directions after you get off the bus from the Airport Has the potential to be one of the best hotels in Thira

4/10 Fair

Jun 28, 2016

So bad stay

It was so bad bed is so bad electricity was always don't work

10/10 Exceptional

Apr 7, 2016

Excelentes anfitriones. Muy buena ubicación. Muy cerca del centro de Fira.

2/10 Poor

Sep 23, 2015

Worst hotel ever

So we were suppose to check in at 12:30am. We told expedia and the hotel two times and they said it wasnt a problem. When we got there in the middle of the night there was no one to check us in and they put a note for us and another guest that our key is outside the room. We searched for the key everywhere for two hours in the middle of the night. Two houra later while we were starving and had no key the other guest got in touch with the hotel and a half an hour later someone came and let us in. Worst hotel every. Worst bathrooms and towels. Worst customer service. Do not waste your money!!!!

8/10 Very good

Oct 6, 2014

søde og imødekommende mennesker

Dejligt hotel med små men rene og pæne værelser. Ligger så man kan gå til Fira centrum på 10 min. Et dejligt sted at trække sig tilbage når man har været i turistmylderet i centrum. Personalet er søde og imødekommende.

2/10 Poor

Oct 5, 2014

RUINED OUR HOLIDAY

It is difficult to know where to start with this review because unfortunately there are so many things that were wrong with Gianna Villa that staying there completely tainted our experience of the beautiful island of Santorini. - It is IMPOSSIBLE to find: (the taxi driver laughed at us trying to find it with a map on our own) - The staff are rude and completely disinterested in running a hotel: they were never at reception and appeared angry if anyone ever requested their attention. AND they steal money-see below - The beds were like rocks, every morning we woke up in pain - The breakfast was pitiful, cheap and bland. - Wifi didn't work in the rooms and barely worked at reception. - the towels were bleach stained 3 other groups of people had similar problems to us, and one person had called the POLICE the day before we arrived, because they would not let her leave! Probably most important to note is that THEY ARE CROOKS. My brother requested to move rooms because they got a twin instead of the double room booked. The staff told them they were wrong and couldn't change rooms, my brother then asked for a refund for the next 3 nights which they agreed to. He booked another hotel (Panorama - which is amazing!). They went to check out the next day and the staff told them they had never agreed to a refund (LIED) and the full amount had already been charged to his credit card. After much debate they agreed to pay him, which they said would take 3-4 days, 3 weeks later still no $

4/10 Fair

Sep 29, 2014

Not a Starred Hotel

The cost is too high for amenities and location. But considering that other good hotels were all booked, this was the nearest option to Fira - over 1.5kms.

2/10 Poor

Sep 26, 2014

Accueil déplorable, chambre très sombre et peu acc

Très mauvaise

2/10 Poor

Sep 22, 2014

Slechte hotel ervaring

Dit is geen 4 sterren hotel, maar een 2 sterren budget hotel. - Geen Engels sprekende staf - Geen continental breakfast (geen fruit, geen yoghurt, geen bruin brood, maar wel oude eieren, wit brood, kaas, ham, koffie en thee) - Geen warm water 's avonds. Als de zon onder is, is er geen zonne-energie om de boiler te verwarmen - Personeel rook overal, ook in de ontbijt keuken - Slechte wifi verbinding (wordt telkens verbroken)

2/10 Poor

Sep 22, 2014

No view of caldera old hotel

We were completely deceived by this hotel and the way they represent themselves on line. First they are NOT on the caldera and do not have any view of the sunset as advertised. The rooms looked nothing like photos. Our room was very old and dated. We booked a double room and got 3 single beds. The towels were so hard we could not use them. Front desk service if they are ever there is the most rude people I have ever met. The beds are hoard the location is 15 min from town in an old neighborhood. Dogs barking chicken howling. Views were of the tops of old roofs and and dirt hill noting at all to look at. No mini bar not even breakfast as they claim. Do not waste your $ you will be sorry!!!

2/10 Poor

Sep 22, 2014

Disgusting hotel and service

Our room looked nothing like the photos on the site. We we're put in a separate building with no lighting at all at night and we had to walk in the dark. Our double room had 4 single beds that were old and bright orange walls. Ac did not work. Towels were like sand paper, front desk girl is rude as anything and the guy there is no better. No one was ever at the desk we would find them back in a kitchen smoking. One of our rooms had no hot water the entire stay. Breakfast they advertise does not exist you have to pay to go out for breakfast. We thought we would be on the caldera with breathtaking views. We weren't we were on the other side and had view of the roofs of buildings

2/10 Poor

Sep 22, 2014

Do Not Book bad hotel and service

I can't begin to describe the issues we had. Not on the caldera nor sunset view. Our rooms looked nothing like the photos they were old and dated furniture hard beds, we never had hot water for showers.breakfast is nothing hard boil egg cereal and discussing juice. We ended up have to buy breakfast in town. A good 20 min to city center and top of Caldera. The stag is beyond rude and in no way helpful. The website photos are deceiving you DO NOT get rooms that look like the photos. Buyer beware you will be extremely disappointed

2/10 Poor

Sep 21, 2014

Horrible location rude service

DO NOT book this hotel everyone there hated the experience, were asking for refunds and complaining about everything. They advertise themselves as being on the caldera which they are not!!! They are on the other side of it with NO sunset view. The view is over the roof of old buildings with the ocean in the back ground. a good 15-20 min walk to the top of the caldera. You must walk down an ugly road past dumpsters and old buildings. The breakfast is horrible and doesn't exist People were buying there own breakfast. Every day was the same old yuck boiled eggs, dry cereal, Swiss cheese and horrible cheap ham. juice it was tang out of a can. All of our room reservations we're screwed up non of us got the rooms we booked. One booked a suite with a jacuzzi there was NO jacuzzi. Double rooms had 3 and 4 single beds in them and they were furnished like old dormitory rooms. The photos on the website are deceiving. Only a few rooms in the hotel look this the photos all others are old dated furniture. Hard beds, bright horrible paint on the walls 2 rooms never had hot water for entire stay. The young girl who works the front desk is beyond rudeness so is the guy horrible attitudes. don't respond to emails!!!! They sit in back room and smoke all day stinking up the lobby. They don't even work. You will waste your $$ staying here and an awful experience. Spend a bit more and actually stay on the caldera. Use Nonis apartments or aroma suites.

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Does Gianna Suites offer free cancellation for a full refund?

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Is parking offered on site at Gianna Suites?

Is airport shuttle service offered by Gianna Suites?

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