Burbury Hotel & Apartments

Amazing !!

We stayed here once previously and it was lovely... However, this second stay was unfortunately not the same. There were many items missing from the room; including kitchen items (only one cup, one mug), one slipper set, one dressing gown, one spare towel. It looked as if they removed the last person's items without replacing new clean pieces. There was a flashing light all night next to the bed and a dim light above the toilet which would not turn off which disturbed our sleep. There was no tv remote to start with, which was resolved fairly quickly by their maintenance staff. The food voucher was only redeemable across the road, which was completely booked out so we had to order it takeaway, which was charged as an extra service. They also forgot to provide cutlery for this food and said they would be right up with spares (and they did not show up all night).

Clean, comfortable and good location. Staff friendly and helpful

Good size rooms. Beds were good. The apartment was very rundown and dirty, carpet and furniture had massive and disgusting marks on furniture and carpets. Floor in the kitchen area had dirty shoe marks all over it. We have stayed at realm twice before and it was a completely opposite experience, so considering that this is pretty much the same property, we were extremely disappointed.

Very comfortable stay with excellent amenities. Felt like all the creature comforts of home.

Great hotel location the staff very friendly & helpful Only criticism our room faces the ostani bar which was extremely noisy due to patrons Unable to sleep Rooms should be double glassed to reduce late night revllers noisy antics

Lovely room and great location.

Very happy with the service and facilities , I defentitly would go back

My family of four stayed in a 2 bedroom apartment for 3 nights. The apartment was very clean and modern. The location is very quiet and is in walking distance to the Kingston foreshore. The cafe and restaurant offered a convenient and pleasant option to dine for breakfast, lunch or dinner. Would definitely stay here again.

We booked this hotel for a weekend stay in Canberra. Unfortunatly i would not recommend staying here. was probably a bad sign when we checked in and a fellow guest was at the check in desk lodging a complaint. the hotel itself is nice but we had issues with the service and getting the room cleaned. we asked 3 times for the room to be cleaned through out the day and as we went for dinner we asked the desk again who said they had just called the cleaning service to have it done. we returned from dinner and the room still hadn't been cleaned. we gave up at this point and just asked for some clean towels at the very least. On check out no reference was made to the issues we had and we couldn't be bothered to mention it. on top of it all they made a charge (not a hold) to my card on check in which they said they would refund on check out. they had issues doing so and couldn't as we checked out and to call me later in the day to resolve.