Skip to main content

Hotel l'Octroi

3.0 star property
Carcassonne hotel with spa and bar/lounge

Choose dates to view prices

Located in the heart of the city, Hotel l'Octroi offers a tranquil retreat. Unwind at the outdoor pool or treat yourself to a massage at the onsite spa. With dry cleaning/laundry services, beach towels, and multilingual staff on hand you'll feel right at home.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Beach sun loungers
  • Beach towels
  • Self parking
  • Seasonal outdoor pool
  • Hot tub
  • Bar/lounge
  • Room service
  • Babysitting
  • Terrace

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is $86
$101 total
includes taxes & fees
May 21 - May 22

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Large

Large | Premium bedding, in-room safe, individually decorated, desk

Large

9.4 out of 10
Exceptional
(9 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Large Deluxe

Large Deluxe | Premium bedding, in-room safe, individually decorated, desk

Large Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Medium

Medium | Premium bedding, in-room safe, individually decorated, desk

Medium

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Small

Small | Premium bedding, in-room safe, individually decorated, desk

Small

8.0 out of 10
Very good
(3 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Family Room | Premium bedding, in-room safe, individually decorated, desk

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds
  • Free WiFi

Similar properties

Terrace/patio
Hôtel Montmorency
Carcassonne
  • Pool
  • Spa
  • Pet friendly
  • Parking available
8.6 out of 10, Excellent, 596 reviews
The price is $114
$131 total
includes taxes & fees
Jun 3 - Jun 4
Hôtel Montmorency
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
143 Rue Trivalle, Carcassonne, AUDE, 11000

What's nearby

  • Historic Fortified City of Carcassonne - 5 min walk - 0.4 km
  • Château Comtal - 6 min walk - 0.6 km
  • Narbonnaise Gate - 8 min walk - 0.7 km
  • Theatre Jean Deschamps - 8 min walk - 0.7 km
  • Le Musée de la Torture de Carcassone - 8 min walk - 0.7 km

Getting around

  • Carcassonne (CCF-Pays Cathare) - 17 min drive
  • Castres (DCM-Mazamet) - 70 min drive
  • Couffoulens Station - 10 min drive
  • Pomas Station - 17 min drive
  • Carcassonne Station - 25 min walk

Restaurants

  • ‪La Taverne du Chateau - ‬6 min walk
  • ‪Le Marcou - ‬6 min walk
  • ‪La Taverne Moderne - ‬6 min walk
  • ‪Comte Roger - ‬8 min walk
  • ‪Le Patio de la Cite - ‬7 min walk

About this property

Hotel l'Octroi

Located near a train station, Hotel l'Octroi is a great choice for a stay in Carcassonne. Guests can go for a swim in the seasonal outdoor pool, then visit the spa to be pampered with hot stone massages. A bar/lounge, a hot tub, and a terrace are other highlights at this Mediterranean hotel.

At a glance

DONE

Hotel size

    • 21 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: noon
    • Late check-in subject to availability
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - midnight
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 12 per night; includes in/out privileges)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)

What to do

  • Access to nearby health club
  • Golfing nearby

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1900
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool
  • Full-service spa
  • Hot tub
  • Mediterranean architecture

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

GEMOLOGY has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Dining

Bar lounge - This bar overlooks the pool.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 9 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 10.0 per day
  • Rollaway beds are available for EUR 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Self parking costs EUR 12 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • The seasonal pool is open from April to October
  • Children under 14 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Hotel l'Octroi

Hotel l'Octroi Carcassonne

l'Octroi

l'Octroi Carcassonne

Frequently asked questions

Does Hotel l'Octroi offer free cancellation for a full refund?

Yes, Hotel l'Octroi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel l'Octroi?

Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.

Are pets allowed at Hotel l'Octroi?

Yes, pets are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel l'Octroi?

Yes. Self parking costs EUR 12 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel l'Octroi?

Check-in start time: 3 PM; Check-in end time: noon. Check-out time is 11 AM.

What is there to do at Hotel l'Octroi and nearby?

Hotel l'Octroi has a spa and a seasonal outdoor pool, as well as access to a nearby health club.

What's the area around Hotel l'Octroi like?

Hotel l'Octroi is in the heart of Carcassonne, a short 4-minute walk from Château Comtal and 5 minutes' walk from Narbonnaise Gate.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel l'Octroi Reviews

8.4

Very Good

9.0

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was a welcome place to relax and cool off. (3 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room

Reviews

Verified

10/10 Exceptional

Easy check in, good service and friendly staff, will definitely be back next time we are in Carcassone
Christine, 1-night trip
Verified

10/10 Exceptional

Excellent location nd very helpful friendly staff.
Craig, 2-night trip
Verified

10/10 Exceptional

What a place! Stopped in on a whim, and were thrilled to find ourselves in excellent hands. Great facilities, surprisingly great breakfast, and very comfortable facilities. Great food recommendations from super friendly staff. And all at a VERY reasonable price.
View from room 375
Les Jardins restaurant inside the citadel - wonderful spot.
Richard, 1-night trip
Verified

10/10 Exceptional

Nice room, good location and helpful staff. The breakfast was not that good though. Very limited choices.
Gheorghe, 3-night trip
Verified

8/10 Very good

Hotel was lovely! Breakfast was less than ideal and not great selection for kids and the price but location was fantastic.
Kayla, 1-night trip
Verified

10/10 Exceptional

Overnight stay

Small but clean room. Comfy bed. Modern clean bathroom. Friendly welcoming reception
Glennys, 1-night trip
Verified

10/10 Exceptional

The hotel is in a fantastic location, just a 5min walk to the medieval city. The staff were friendly and spoke good English. The room was clean and the beds were comfortable. The facilities in the hotel were also good. We stayed with our 5 year old and we all really enjoyed it.
Christopher, 2-night trip
Verified

10/10 Exceptional

So close to the medieval city & downtown area! Staff super friendly!
Ron, 2-night trip
Verified

8/10 Very good

Staff are lovely. Great position for the old cite and airport shuttle. Breakfast is ok, but not worth 15 euros. Pool is a welcome break after hot days
Julie, 4-night trip
Verified

10/10 Exceptional

Very clean. Staff extremely friendly and helpful
Debra, 3-night trip
Verified

10/10 Exceptional

Highly recommended

Heartily welcoming, cozy and immaculately clean room, excellent location, excellent breakfast. Recomended.
hanna, 1-night trip
Verified

8/10 Very good

Limited snacks poolside, rooms were clean , not keep on the words on the wall around the tv made it feel like a hostel, no cakes available to have with a coffee
Alison, 4-night trip
Verified

10/10 Exceptional

Wonderful hotel
Kari, 1-night trip
Verified

10/10 Exceptional

Really good location for exploring Carcassonne. Staff were lovely and the hotel is quiet and very comfortable.
Laura, 3-night trip
Verified

10/10 Exceptional

A perfect place to stay in Carcassonne

Loved this hotel. Really clean and comfortable, and the location is great. Both for the citadel and the restaurants and shops further along Rue Trivalle. The pool and seating area were a welcome place to relax and cool off. The staff were all friendly and welcoming (and spoke good English if, like me, your French isn't the best!) Secure parking an added bonus too.
Daniel, 1-night trip
Verified

10/10 Exceptional

Walking distance to the fortress, many restaurants inside. Modern facility, nice staff
doreen, 1-night trip
Verified

10/10 Exceptional

Ideal location for the old city gate, just a short walk.
David, 1-night trip
Verified

8/10 Very good

.

WE SPENT 4 NIGHTS IN THE AREA AND THOUROUGHLY ENJOYED OUR TIME HERE. THE HOTEL IS AN EASY WALK TO THE CITY,CASTLE AND MANY RESTAURANTS. THE WEATHER WASN'T KIND SO WE DID NOT USE THE POOL. THE STAFF ESPECIALLY WALY WERE VERY HELPFUL. A GOOD EXPERIENCE
Nigel, 4-night trip
Verified

8/10 Very good

Really enjoyed our stay & mainly down to the young male receptionist, who looked after us on our arrival. Apologies but can not remember his name, but he went above/beyond in making a great 1st impression
Peter, 1-night trip
Verified

10/10 Exceptional

Thank you for suggesting visiting Aigues-Mortes it was most interesting. Thank you for putting up with my terrible French!
Jason, 1-night trip
Verified

8/10 Very good

Modern hotel Steps away from castle. The outside swimming pool is lovely. Very good air conditioning. We are family of three with teenager and the room was very small. We stayed for one night only on our way to south.
Snieguole, 1-night trip
Verified

10/10 Exceptional

We did not stay in the hotel we booked we got there and were told it was closed for renovations. The one we stayed close to the castle. So
Brian, 7-night trip
Verified

2/10 Poor

The property was ok, I arrived at the hotel to find it closed. No notice of this from the hotel. I call the hotel, and am informed I have been "upgraded" to a different hotel, Montmercy. This hotel was older and the facilties were interesting to say the least. Wifi was horrible, about 6 inches between the front of the toilet and the sink. I would not have chosen this hotel
john, 2-night trip
Verified

4/10 Fair

When we arrived at this hotel we were told that our reservation had been changed to another hotel further up the town. We had booked a large room with a double and a twin for extra space and comfort. When we arrived at the 2nd hotel we were sent to an annexe across the road from the main part of the hotel. Here we found that the room was a standard double. When I rang reception I was told that this was an upgrade. I informed her that we had booked a large double originally. She was then miraculously able to find such a room quite close to the original room she put us in. We had been traveling since 9 p.m. the previous evening without sleep so this was not the check in we expected
Bart, 2-night trip
Verified

10/10 Exceptional

Great little quirky hotel, nice friendly staff good location for medieval city 👍. Tea and coffee facilities would have topped it off.
Steven, 4-night trip