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La casa de los Alcatraces

2.0 star property
Hostel within easy reach of Plaza Las Americas

Choose dates to view prices

At La casa de los Alcatraces , you'll be within a 10-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. Also, Cancun Mall and Ultramar Ferry Puerto Juárez are within a short drive.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (11)

  • Daily housekeeping
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Water dispenser
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Microwave
  • Private bathroom
  • Separate sitting area
  • Daily housekeeping
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, 2 Double Beds, Non Smoking

  • 200 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Mobility Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, 2 Double Beds, Mobility Accessible, Non Smoking

  • 200 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

  • 180 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Mobility Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Twin Bed, Mobility Accessible, Non Smoking

  • 190 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

  • 180 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Mobility Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed, Mobility Accessible, Non Smoking

  • 190 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

  • 200 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

  • 205 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
49 Alcatraces, Cancún, QROO, 77500

What's nearby

  • Las Palapas Park - 2 min walk - 0.2 km
  • Benito Juarez Municipal Building - 3 min walk - 0.3 km
  • Plaza 28 - 11 min walk - 1.0 km
  • Mercado 23 - 13 min walk - 1.1 km
  • Plaza Las Americas - 19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive
  • Tulum Intl. Airport (TQO) - 148 min drive

Restaurants

  • ‪11:11 Club - ‬3 min walk
  • ‪Hunter Bar - ‬1 min walk
  • ‪Cheester - ‬2 min walk
  • ‪Marquesitas Ricky - ‬3 min walk
  • ‪Restaurante los Alcatraces - ‬1 min walk

About this property

La casa de los Alcatraces

  • At La casa de los Alcatraces , you'll be within a 10-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. Also, Cancun Mall and Ultramar Ferry Puerto Juárez are within a short drive.

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Water dispenser

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Front entrance ramp
  • Upper floors accessible by stairs only

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • Deposit: MXN 100 per accommodation, per day

Renovations and closures

This property is closed from February 6 2026 to March 6 2027 (dates subject to change).

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 100 per stay
  • Pets are allowed for an extra charge of MXN 60 per pet, per night, plus a one-time cleaning fee of MXN 100

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International

Property Registration Number 02455116

Frequently asked questions

Is La casa de los Alcatraces currently open?

This property is closed from February 6 2026 to March 6 2027 (dates subject to change).

Are pets allowed at La casa de los Alcatraces ?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of MXN 60 per pet, per night, and there's also a deposit of MXN 100 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at La casa de los Alcatraces ?

Sorry, there's no onsite parking at La casa de los Alcatraces .

What are the check-in and check-out times at La casa de los Alcatraces ?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Is there an onsite casino at La casa de los Alcatraces ?

No, this hostel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and Dubai Palace Casino (4-min drive) are both nearby.

What's the area around La casa de los Alcatraces like?

La casa de los Alcatraces is a short 11-minute walk from Plaza 28 and 6 minutes' walk from Benito Juarez Municipal Building.

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Reviews

La casa de los Alcatraces Reviews

10

Exceptional

10

Cleanliness

8.0

Amenities

10

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

The location is excellent. Thanks to Ulises, everything was much easier, his recommendations were a huge help. I really enjoyed my stay and will definitely stay at La Casa de los Alcatraces again on my next trip.
Christofer, 3-night trip
Verified

10/10 Exceptional

La cama y las almohadas muy cómodas y muy amable el anfitrión
MIGUEL DE JESUS, 1-night trip