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Hotel Okura Macau

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Nestled in the entertainment district, Hotel Okura Macau offers a luxury escape with a casino and water park access. Unwind at the sauna or steam room, indulge in international cuisine at Terrace Restaurant overlooking the pool, and enjoy shopping on site. With free WiFi, an indoor pool and outdoor lazy river waterslide nearby amenities like Cotai Strip await.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Casino
  • Restaurant and bar/lounge
  • Indoor pool and lazy river
  • Free water park
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • Free ferry terminal shuttle
  • Health club
  • Sauna
  • Steam room

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
The current price is $200
$230 total
includes taxes & fees
Jun 16 - Jun 17

Why we love this property

Culinary adventures await
This hotel features 2 restaurants offering international and Japanese cuisine with pool and garden views. A bar and cafe round out the tasty options.
Splash zone fun
This hotel features indoor and outdoor pools, a free water park with waterslides, and a lazy river. Loungers and a pool-view restaurant complete the experience.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room (King)

Deluxe Room (King) | Free minibar, in-room safe, desk, laptop workspace

Deluxe Room (King)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room (Twin)

Deluxe Room (Twin) | Free minibar, in-room safe, desk, laptop workspace

Deluxe Room (Twin)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

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The price is $122
$141 total
includes taxes & fees
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About the neighborhood

Map
Galaxy Macau TM Resort, Ave Marginal Flor De Lotus, Cotai

What's nearby

  • Galaxy Macau Casino - 6 min walk - 0.6 km
  • Cotai Arena - 11 min walk - 1.0 km
  • Galaxy Arena - 14 min walk - 1.2 km
  • Cotai Strip - 16 min walk - 1.3 km
  • Venetian Macao Casino - 17 min walk - 1.5 km

Getting around

  • Macau Intl. Airport (MFM) - 8 min drive
  • Zhuhai (ZUH-Jinwan) - 41 min drive
  • Hong Kong International Airport (HKG) - 55 min drive
  • Zhuhai Station - 19 min drive
  • Pai Kok Station - 8 min walk
  • Stadium Station - 10 min walk
  • Cotai West Station - 12 min walk
  • Free airport shuttle
  • Free area shuttle
  • Free ferry terminal shuttle

Restaurants

  • ‪Cha Bei - ‬4 min walk
  • ‪gaga - ‬11 min walk
  • ‪Tastes of Asia 亞洲美食坊 - ‬12 min walk
  • ‪Tsui Wah Restaurant 翠華餐廳 - ‬10 min walk
  • ‪Laurel Restaurant - ‬1 min walk

About this property

Hotel Okura Macau

Hotel Okura Macau is a great choice for your beach stay in Cotai. The free water park and indoor pool provide fun for everyone, and guests can also take advantage of a health club and a sauna. Offering pool views, Terrace Restaurant serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a casino, a free airport shuttle, and a lazy river. Fellow travelers love the helpful staff. Public transportation is just a short walk: Pai Kok Station is 8 minutes and Stadium Station is 10 minutes.

At a glance

DONE

Hotel size

    • 488 rooms
    • Arranged over 25 floors
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Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
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Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Passes to access the waterpark (Grand Resort Deck) are provided based on the number of paying guests per room. Additional guests must purchase day passes to access the waterpark.
    • According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.
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Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
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Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
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Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free airport shuttle from 10:00 AM to 8:30 PM
    • Free ferry terminal shuttle
DONE

Offsite

    • Free area shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Japanese breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free water park access
  • Lazy river
  • Free local shuttle
  • Lifeguard on site

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Free water park
  • Casino
  • Lazy river
  • Sauna
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Accessible airport shuttle

Room amenities

Be entertained

  • 65-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Terrace Restaurant - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Yamazato - Overlooking the pool and garden, this fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open select days.
Nagomi - This lobby lounge specializes in international cuisine and serves lunch and light fare. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MOP 1000 per night

Optional extras

  • Japanese breakfast is offered for an extra charge of approximately MOP 285.2 per person

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 17 to April 2:
  • Water park

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.

Guests booking a breakfast-inclusive rate plan receive breakfast for up to 2 adults (based on occupancy). Additional charges apply for children.

Also known as

Hotel Okura Macau

Macau Hotel Okura

Macau Okura

Macau Okura Hotel

Okura Hotel Macau

Okura Macau

Okura Macau Hotel

Hotel Okura Macau Cotai

Okura Macau Cotai

Hotel Okura Macau Hotel

Hotel Okura Macau Cotai

Hotel Okura Macau Hotel Cotai

Frequently asked questions

Does Hotel Okura Macau offer free cancellation for a full refund?

Yes, Hotel Okura Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Okura Macau?

Yes, there's an indoor pool.

Are pets allowed at Hotel Okura Macau?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Okura Macau?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Okura Macau?

Yes, a free airport shuttle is available from 10:00 AM to 8:30 PM at scheduled times.

What are the check-in and check-out times at Hotel Okura Macau?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.

Is there an onsite casino at Hotel Okura Macau?

Yes, there's a casino.

What is there to do at Hotel Okura Macau and nearby?

Hotel Okura Macau has a casino, a lazy river, and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Hotel Okura Macau?

Yes, Terrace Restaurant offers international cuisine and garden views.

What's the area around Hotel Okura Macau like?

Hotel Okura Macau is a short 8-minute drive from Macau Intl. Airport (MFM) and 12 minutes' walk from Rua do Cunha.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.2

Property conditions & facilities

Popular mentions

Service staff
Children
Room

Reviews

Verified

10/10 Exceptional

Very good service from the staff for my wife’s birthday celebration. The room was clean and felt peaceful. All the amenities and necessary items were well prepared. I will definitely recommend this hotel to my friends.
Hong Wang, 1-night trip
Verified

10/10 Exceptional

Excellent stay. Staff were friendly, helpful and great with our kids. We would be happy to stay at Hotel Okura again.
Chris, 2-night trip
Verified

10/10 Exceptional

a very kids friendly hotel
NGA KI, 1-night trip
Verified

10/10 Exceptional

Wonderful staying. Nice location, enjoying big attractions pool. You can also enjoy big shopping mall located near the hotel.
Ken, 2-night trip
Verified

10/10 Exceptional

Excellent service and big cosy room
Yik, 1-night trip
Verified

10/10 Exceptional

Was very pleasant stay with curious staff and well knowledge management. It was well chosen hotel and convenient location.
Jonathan, 1-night trip
Verified

10/10 Exceptional

Very pleasant staff. Nice water park for kids.
Vitti, 1-night trip
Verified

10/10 Exceptional

Staff was extremely friendly and helpful. Worthy of a 5 star hotel.
Anthony Chung Ho, 3-night trip
Verified

10/10 Exceptional

Nice place and good service
Wing Yin, 1-night trip
Verified

10/10 Exceptional

Excellent service provided by those friendly staffs.
Wai Kwong, 1-night trip
Verified

10/10 Exceptional

Ver helpful and friendly staff
Wai Pek, 1-night trip
Verified

10/10 Exceptional

The best stay

A massive thank you to Okura hotel for making our stay with them so special and we cannot wait to come back to them. Thank you for the amazing room upgrade and the unforgettable experience.
Kamyar, 2-night trip
Verified

10/10 Exceptional

Location - very good. Staff - fantastic and awesome. They know what a 5 star customer experience is. First class with customers happiness in mind. Resort deck - fantastic. Room - good size and super clean.
Vincent Kin Ning, 3-night trip
Verified

10/10 Exceptional

We had a really pleasant experience with Okura this time, all the staffs were very kind and helpful and the service was flawless.
Mi Ri Nai, 1-night trip
Verified

10/10 Exceptional

Service has been excellent, staff members are friendly, thoughtful and proactive!
Fung Yee, 1-night trip
Verified

10/10 Exceptional

Thank you Hotel Okura Macau. Staffs were very nice to my kids and they provided an amazing service. Our trip was wonderful. We definitely will return to this hotel next time.
Fion, 2-night trip
Verified

10/10 Exceptional

Best hotel experience

Best hotel experience, among a few in Cotai Macau. Font Desk Manager and Customer Service personnel provided top-notch assistances to our arrival pick-up and late check-in. Would definitely stay again!
Gary, 1-night trip
Verified

10/10 Exceptional

Excellent staff services. Excellent hotel condition. Convenient location. Nothing to complain about.
Kui Ming, 1-night trip
Verified

10/10 Exceptional

Warm Japanese style service

Warm heart Felt japanese style hotel service in macao
KA HO, 1-night trip
Verified

10/10 Exceptional

Excellent. Checked in late and was offered late check out automatically. Minibar is complementary. Would always be my first choice of stay .
Min Yen Veronica, 1-night trip
Verified

10/10 Exceptional

fast check in and check out. Saved my time.
Chin Hang, 1-night trip
Verified

10/10 Exceptional

Service was excellent, staff are very efficient and customer focused . There was slight delay in check in but we got upgraded and received complimentary fruit plata. Hotel was in pristine condition and the water park was great entertainment for kids . Overall it was an excellent experience
Irene, 1-night trip
Verified

10/10 Exceptional

If you have kids and celebrating their birthday, Okura Macau will prepare the room with kid tent in the room and provide fruit basket, birthday cake and a birthday box full of sweets and biscuits for the birthday boy/ girl. At Level 6 of Okura, your kids can also enjoy 2 Galaxykiz activities per day. As Okura is a Expedia VIP access hotel, you will also enjoy free Limo to and fro the airport.
Jenson, 2-night trip
Verified

10/10 Exceptional

the best hotel in Macau

What should I say? It was truly a perfect and amazing experience. It is a perfect hotel that is clean, friendly and needs no words. Allen ~!! Thank you. I don't know if you'll ever see this, but I appreciate your kindness and goodwill. I have no doubt that you are one of the best employees. The best at Okura Hotel, the best at Allen in the lobby lounge
Daejeoung, 4-night trip
Verified

2/10 Poor

Luggage misplaced

Left 4 of our luggage for storage on day of check-out. Upon our return, we only received 3. We realized it later on the bus and almost missed our ferry. Only "good thing" was that staff came to send it to us at the terminal. Very bad experience so far as there hasn't been any communication from the hotel
1-night trip