This is an unusual property as it is more a convention centre than a hotel. It is very spread out and requires a drive through back streets to get to. That said, it is quite close to the airport, and they have plenty of vehicles. Their buffets were fabulous, among the best I have had. The rooms were clean and spacious. We stayed one night in a 2 BR suite, which was like an apartment with a kitchen area complete with fridge and stove. However there were no pots to use the stove and there was no water running in the kitchen skin. In terms of staff, they were mostly friendly and helpful but there were some issues. My wife and son flew in separately from me and, while I was picked up promptly, they were waiting over an hour, all the while talking but failing to communicat with the staff over what the problem was. The day we left we ate breakfast at 9, signed to our room and told the desk we'd be checking out at noon. When I was at the airport I got a call saying the breakfast charge had not been included in the bill. I then spent much of the next day trying to figure out how to electronically transfer money to them. All in all this is a great place for a long stay or a large group or - as we were doing - for an overnight, but if you were in BLR for a few days and wanted to see the city it would be rather out of the way.