We were disappointed, mostly because the room was freezing cold, and remained that way throughout our stay. The temperature was controlled by reception for some strange reason, but even turned up full, it didn’t warm the place sufficiently.
There were no robes, slippers, washcloths, coffee machine, shampoo, conditioner, kettle.
In short, not worthy of being called a privilege room in a four star hotel.
The staff were polite but disinterested