2/10 Mediocre
6 de may de 2025
I emailed 2 days before my stay to confirm that I had booked a double room for my birthday weekend. The owner confirmed by email that he would ENSURE I had a double room. On arrival we had been allocated a twin room. As there is no reception at the venue I left a voicemail message and an email before the owner's sister told us they were fully booked and could not do anything about this. This kind of mistake is inexcusable and twin beds for a romantic weekend is not what I had in mind! I would have thought the owner himself would have made contact himself to apologise. The venue's "hands off" approach to guests is extremely unsatisfactory. The shower was either freezing or scalding hot and it took Expedia three days to reach the owner to confirm the facts and obtain a refund. I will not be returning.
Jane
Jane, viaje en pareja de 1 noche
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