The hotel is located right at the main square of Patra, in a very beautiful old building with nice decoration. However, this beautiful atmosphere should be complimented with the relevant, if not an upgraded service. Our room was not cleaned for two consecutive days and it was done so only after we complained. There were cigarettes left in the fireplace, torn sheets on the bed, rough old towels, drainage problem in the shower and even the shower's door was broken, and uncleaned entrance and common areas. The facilities were very basic, although with the amount paid and the general look of the hotel, one would at least expect a nice bed (not the tough one provided), water in the room and tea/coffee making facilities. Given the fact that the reception was located on a different building a minute away, there was no information provided on how to access the reception (we only found a shut door when arrived and had to call. Also, the phone number of the reception and the wifi code was not provided in the room. Finally, the breakfast was not rich, mostly with sweet pastries and food which was almost off and not covered during the whole morning. Although the staff was polite, they did not seem to understand our complaints. The overall stay was not pleasant and we felt that with the amount spent, the hotel should provide a much better service. We would not suggest this hotel as there are equal hotels with the same or better price.