Bring the kids when you stay at Hotel Hacienda La Muralla, and they can enjoy the free kids' club. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Hacienda, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a children's pool, and a snack bar/deli are other highlights at this Colonial hotel.
San Juan del Rio Highway Km 26, Amealco, QUE, 76850
What's nearby
Nuestra Senora de Guadalupe Church - 41 min drive - 40.3 km
Fundadores Square - 41 min drive - 40.3 km
Senor del Sacro Monte Temple - 42 min drive - 40.0 km
Cavas Freixenet - 45 min drive - 37.7 km
San Gil Golf Club - 45 min drive - 52.7 km
Getting around
Queretaro Intl. Airport (QRO) - 86 min drive
Restaurants
Mole El Chamizal - 17 min drive
Las Adelitas Comedor Revolucionario - 1 min walk
Del pueblito cocina regional - 1 min walk
Bar "La Cucaracha - 1 min walk
La palizada - 17 min drive
About this property
Hotel Hacienda La Muralla
Bring the kids when you stay at Hotel Hacienda La Muralla, and they can enjoy the free kids' club. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Hacienda, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a children's pool, and a snack bar/deli are other highlights at this Colonial hotel.
At a glance
DONE
Hotel size
124 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
Free children's club
DONE
Pets
Pets allowed (dogs only, 1 total, up to 33 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekend mornings 8:00 AM–noon
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Children's menu
Children's games
What to do
Volleyball
Rock climbing
Horse riding/rentals
Pool table
Foosball
Hiking/biking trails nearby
Working away
8 meeting rooms
Conference center (4844 square feet of space)
Services
24-hour front desk
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Romance packages
Facilities
Built in 1980
Garden
Terrace
Communal living room
An indoor pool
At least 80% lighting from LEDs
Banquet hall
Reception hall
Outdoor furniture
Colonial architecture
Accessibility
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Front entrance ramp
Upper floors accessible by stairs only
Area rugs in room
Tile flooring in public areas
Cobblestone flooring in public areas
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Soap and shampoo
Hair dryer
Towels
Toilet paper
More
Daily housekeeping
LED light bulbs
Water-efficient showers only
Special features
Dining
Hacienda - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bar Principal - Onsite bar. Open daily.
Pool Bar - This bar is located by the pool. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 420 for adults and MXN 290 for children
Pets
Service animals exempt from fees
Pet deposit: MXN 2000 per stay
Pets are allowed for an extra charge of MXN 300 per pet, per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Frequently asked questions
Is there a pool at Hotel Hacienda La Muralla?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hotel Hacienda La Muralla?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of MXN 300 per pet, per day, and there's also a deposit of MXN 2000 per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Hacienda La Muralla?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Hotel Hacienda La Muralla?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at Hotel Hacienda La Muralla and nearby?
Have fun with onsite activities like horseback riding and rock climbing. Additional recreation onsite includes volleyball. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Hotel Hacienda La Muralla?
Yes, Hacienda offers Mexican cuisine, pool views, and poolside dining.
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Reviews
Hotel Hacienda La Muralla Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Amenities
9.0
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
May 12, 2026
El personal es sumamente amable, la habitación amplia y limpia con camas y almohadas cómodas, pero lo que distingue este hotel sin duda son los actores "revolucionarios" que realizan diferentes actividades divertidas donde participa toda la familia. Solo son 2 (antes eran 4) y sin embargo realizan un gran trabajo. Felicidades por conservar el concepto.
María del Rocío
María del Rocío, 2-night trip
Verified
2/10 Poor
May 7, 2026
El hotel ya está viejo y por la infraestructura el servicio de wifi no llega a las habitaciones. El servicio de restaurante es pésimo y caro, el buffet parece de fonda y como no hay nada cerca, te obligan a comer dentro del hotel. Las recepcionistas parecía que estaban de malas y una pésima actitud. Fuimos en la temporada de calor y las habitaciones no tienen aire acondicionado y menos un ventilador, para el frío te dejan un calentador pero para el calor no te dan nada que te ayude a descansar en las noches. No regresaría
Jaime
Jaime, 2-night trip
Verified
10/10 Exceptional
Apr 24, 2026
Excelente servicio
RAUL
RAUL, 2-night trip
Verified
10/10 Exceptional
Apr 17, 2026
Excelente opción familiar
Cindy
Cindy, 1-night trip
Verified
8/10 Very good
Apr 1, 2026
El show y la alberca es lo mejor
Ruben
Ruben, 1-night trip
Verified
10/10 Exceptional
Mar 19, 2026
Un ambiente familiar increíble, lleno de bromas y alegría.
Raquel
Raquel, 1-night trip
Verified
10/10 Exceptional
Feb 23, 2026
El personal, servicios y la comida excelente
Antonio
Antonio, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2026
La alberca muy agradable y las actividades durante la estadía son entretenidas
nigro
nigro, 1-night trip
Verified
10/10 Exceptional
Nov 19, 2025
La tranquilidad que brindan sus instalaciones
Israel
Israel, 1-night trip
Verified
10/10 Exceptional
Nov 18, 2025
Todo me gustó: la habitación, la comida, la comodidad, la alberca, el servicio, las actividades.
NORA
NORA, 2-night trip
Verified
8/10 Very good
Nov 18, 2025
El personal como siempre su atención
Carlos
Carlos, 2-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Todo excelente, un ambiente muy tranquilo.
Iván Javier
Iván Javier, 1-night trip
Verified
2/10 Poor
Nov 2, 2025
No es hotel 4 estrellas! Es un hotel muy sencillo, sin embargo si está limpio, no es equivalente al precio lo que se obtiene de la estancia.
Laura
Laura, 1-night trip
Verified
10/10 Exceptional
Oct 31, 2025
Las instalaciones son excelentes, la alberca a muy buena temperatura, lo único es que cualquier cosa que necesites está lejos
Josue Nazul
Josue Nazul, 1-night trip
Verified
8/10 Very good
Oct 30, 2025
El personal la limpieza
Juan
Juan, 2-night trip
Verified
8/10 Very good
Oct 17, 2025
El hotel ya acusa los estragos del tiempo. la habitación ya esta anticuada en sus elementos de comodidad, sobre todo el baño
Julian
Julian, 1-night trip
Verified
10/10 Exceptional
Sep 12, 2025
Un lugar muy especial.
Alejandra
Alejandra, 1-night trip
Verified
10/10 Exceptional
Aug 19, 2025
Todo muy agradable, la comida bien tipó buffet, varias opciones
Abigail
Abigail, 1-night trip
Verified
10/10 Exceptional
Aug 16, 2025
Excelente lugar
Es un buen establecimiento, buenas instalaciones, restaurante, alberca climatizada y bajo techo. Personal excelente. Naturaleza. Buen precio.
ruben
ruben, 2-night trip
Verified
8/10 Very good
Aug 7, 2025
Reapertura
Hotel de recién reapertura, le falta mantenimiento el techo de la alberca tiene goteras, limpieza en general bien. Hace falta variedad en su carta de alimentos. Podrían retomar lo de hotel temático. Buena opción para un fin de semana
Verified traveler
1-night trip
Verified
10/10 Exceptional
Aug 6, 2025
Muy agusto aún que las habitaciones son pequeñas los baños sencillos se hace agradable la estancia.
Jonathan
Jonathan, 2-night trip
Verified
10/10 Exceptional
Jul 26, 2025
Un lugar para alejarse del ajetreo, ideal para descansar, tranquilo, con buena alberca, y un concepto muy agradable. Rodeado de lindos paisajes