The rooms had seen better days, cracks, peeling paint and scuff marks everywhere, damage to furniture evident.
No Information in English how to operate the TV, how to call room service etc
Hot Water switch must be turned on for hot showers, which is normal throughout Vietnam BUT every shower l took seemed to be set on a timer as the hot ran out SO quick that l never got a long hot shower.
Beds were SO hard l had to ask for additional Doona so it could be folded to sleep on.
Aircon although technically working, never cooled my room.
Location although amazing, and view was beautiful, was right near Sapa Central…at night there was karaoke BLARING until all hours, could not leave balcony doors open for cool air due to sound.
NOT allowed to bring anyone up to your room.
Doors locked after 10pm and no access…like a Dorm!
Felt very restricted.
Staff were lovely, friendly and very helpful.
Located next to a Restaurant and within walking distance to shopping and everything you could want or need.