¿Ofrece The Black Swan - The Inn Collection Group la posibilidad de cancelar gratis y recibir un reembolso completo?

Sí, The Black Swan - The Inn Collection Group dispone de tarifas de habitación completamente reembolsables que se pueden reservar en nuestro sitio web y cancelar hasta unos días antes de la entrada en función de la política de cancelación del alojamiento. Asegúrate de revisar los términos y condiciones de la política de cancelación del alojamiento.

¿The Black Swan - The Inn Collection Group admite mascotas?

Sí, las mascotas pueden alojarse. Se aplica un cargo de 15 GBP por mascota y por día. No se aplican cargos por animales de servicio.

¿Cuál es el horario para realizar la entrada y la salida en The Black Swan - The Inn Collection Group?

Hora de inicio de la entrada: 15:00; hora de fin: 23:00. Puedes entrar antes del horario establecido por un coste adicional de 25 GBP, siempre y cuando haya disponibilidad. La salida se efectúa a las 10:30. Es posible salir más tarde por un coste adicional de 25 GBP, siempre y cuando haya disponibilidad. Se ofrece registro de salida sin contacto.

¿Qué se puede hacer en The Black Swan - The Inn Collection Group y en los alrededores?

The Black Swan - The Inn Collection Group cuenta con un jardín.

¿Hay algún restaurante en The Black Swan - The Inn Collection Group o en sus inmediaciones?

Sí, cuenta con un restaurante en sus instalaciones.

¿Qué tal está la zona de The Black Swan - The Inn Collection Group?

The Black Swan - The Inn Collection Group se encuentra a tan solo 1 min de Parque Nacional North York Moors y a 7 min de Jardín Amurallado de Hemsley si vas andando.

The Black Swan - The Inn Collection Group en York: ver hotel, precios y opiniones

6/10 Bueno

18 de feb de 2025

I won’t repeat

I have to admit that, in my case, I didn’t enjoy at all. Staff is so inflexible, I was in a business trip. Impossible to get a cold sandwich after 9pm (arrived at 9:07) no other options in town except an Indian. The hotel is pet friendly which I like but for the rest not an option for me. A pity because I was expecting something different. The rooms are fine but too many steps and a bit caotic

Lluis, viaje de negocios de 1 noche

Comentario de huésped verificado de Hoteles.com

10/10 Excepcional

18 de oct de 2025

Ruth, viaje de 1 noche

Comentario de huésped verificado de Hoteles.com

4/10 Aceptable

17 de oct de 2025

Poor quality, didn’t taste very good

Julie, viaje en familia de 1 noche

Comentario de huésped verificado de Hoteles.com

10/10 Excepcional

15 de oct de 2025

Nice to be back again . Staff were awesome !

Adam, viaje con amigos de 2 noches

Comentario de huésped verificado de Hoteles.com

10/10 Excepcional

10 de oct de 2025

Mats, viaje de 3 noches

Comentario de huésped verificado de Hoteles.com

8/10 Muy bueno

7 de oct de 2025

The only problem we had was 3 dogs in the dining room Tuesday morning at breakfast. This cannot be good for hygiene reasons. Clients with dogs should have an area which is clearly marked so guest who dont want dogs close while eating dont sit there.

John, viaje de 2 noches

Comentario de huésped verificado de Hoteles.com

10/10 Excepcional

14 de sept de 2025

Top Job - no complaints

We had a big room which fitted us nicely. Check in was efficient and easy. Food and drink both good ( we ate in one night) staff were all friendly and helpful, no complaints at all!

Alan, viaje con amigos de 2 noches

Comentario de huésped verificado de Hoteles.com

8/10 Muy bueno

5 de sept de 2025

good standard rooms

Nice Good standard room. Interesting Building many corridors. Good Quality food. Parking out the front is very time limited.

Colin, viaje de negocios de 2 noches

Comentario de huésped verificado de Hoteles.com

10/10 Excepcional

24 de ago de 2025

Excellent Hotel in Helmsley

We went to celebrate our 40th wedding anniversary lovely hotel and great staff

Barry, viaje de 1 noche

Comentario de huésped verificado de Hoteles.com

8/10 Muy bueno

6 de ago de 2025

Good location and a nice old inn.

Location is very central and located on the town square. Parking is as stated on the website, first in gets a spot otherwise it’s street or pay in the square. Very rambling old hotel with new extensions. Helpful staff and meals were enjoyable.

Robyn, viaje de 1 noche

Comentario de huésped verificado de Hoteles.com

8/10 Muy bueno

5 de ago de 2025

Dag, viaje de 1 noche

Comentario de huésped verificado de Hoteles.com

8/10 Muy bueno

28 de jul de 2025

Breakfast real disappointment

Evening restaurant staff amazing. Good pub food . Breakfast staff miserable and unhelpful . Extremely poor service . Items run out , no greeting , no instructions. Frankly look like they hate their job . Real shame as nice pub and lovely location

nikki, viaje en familia de 1 noche

Comentario de huésped verificado de Hoteles.com

10/10 Excepcional

25 de jul de 2025

Bob, viaje de 2 noches

Comentario de huésped verificado de Hoteles.com

10/10 Excepcional

24 de jul de 2025

Overnight stay

We arrived tired after visiting elsewhere in the area. Check in quick and easy. Our room was well appointed and quiet and spotlessly clean. The beer garden was gorgeous, a great space for relaxing. The bed was so comfortable and we really appreciated the standing fan as the weather was very warm. The breakfast was great with quick service and friendly staff. Check out was quick and efficient. The whole place had a lovely atmosphere and we really enjoyed our stay with you, thank you

Kay, viaje de 1 noche

Comentario de huésped verificado de Hoteles.com

8/10 Muy bueno

13 de jul de 2025

We had a lovely stay at The Black Swan. Our rooms were very comfortable and clean. Some areas of the hotel are a little tired, but generally it is a nice comfortable hotel. It has a lovely beer garden, which we used every evening for a pre dinner drink. We only ate in the restaurant one evening and the food was fine, nothing amazing, but it was all ok. The breakfast said served until 9.30, which is quite early anyway. We were down and ordering by 9.15, but a.lot of the things had run out eg fruit, little pasties. By 9.40 they had turned off the toaster and everything was cleared. We felt this should have been left until 10.00, or at least until the last people had finished. We definitely felt we were an inconvenience coming to breakfast at 9.15, having to ask for milk, tea, cutlery etc. We don"t think coming to breakfast at 9.15, when we're on holiday is a lot to ask. The actual cooked breakfast was generally good though. The staff were a mixture of friendly and abrupt, with some being quite curt with us. Others were friendly though. Generally we liked it there and had a good stay.

janet, viaje con amigos de 5 noches

Comentario de huésped verificado de Expedia

6/10 Bueno

11 de jul de 2025

Parking at/near hotel is pretty dire and very inconvenient for getting suitcases in an out. Ended up having to pay a small fortune to park on square opposite

Alexander, viaje en pareja de 3 noches

Comentario de huésped verificado de Expedia

10/10 Excepcional

10 de jul de 2025

It is in the heart of the little town which makes walking to everything easy. The staff were very nice and love the hotel as much as we did. No elevator for those that over pack!

Roxane, viaje en pareja de 1 noche

Comentario de huésped verificado de Expedia

10/10 Excepcional

10 de jul de 2025

Super

Hotel plein de charme et très confortable. Personnel accueillant et sympa !

Thierry, viaje en familia de 1 noche

Comentario de huésped verificado de Hoteles.com

6/10 Bueno

9 de jul de 2025

David, viaje de 3 noches

Comentario de huésped verificado de Hoteles.com

10/10 Excepcional

1 de jul de 2025

Lovely beer garden with the option to eat meals in the beer garden Parking was a bit hit and miss as there are a lot of rooms and not a lot of parking spaces Staff were very friendly and meals very good Accommodation was very comfortable and rooms were quiet Highly recommended

Andrew, viaje en pareja de 2 noches

Comentario de huésped verificado de Expedia

10/10 Excepcional

30 de jun de 2025

Very good no complaints. Nice ambiance and great location.

Stephen, viaje de 1 noche

Comentario de huésped verificado de Hoteles.com

8/10 Muy bueno

20 de jun de 2025

Andreas, viaje de 2 noches

Comentario de huésped verificado de Hoteles.com

8/10 Muy bueno

12 de jun de 2025

Stayed at The Black Swan for an overnight trip. Location excellent, lovely walks from the door. Took our dog, were provided with a room close to an outside door which was great. Room very clean and spacious. Bed was comfortable. Quiet room. Staff at the hotel were lovely and made us feel welcome. Lovely sunny beer garden which we sat in and enjoyed our evening meal with drinks. Parking was tight and limited but again we were lucky to have got a space when we arrived. We were shocked about the 3 star food hygiene rating and this put us off wanting to eat here. However we enjoyed our meals after deciding we should try. The kettle in the room was also full of limescale. These are the only two faults I could complain about. I’m hoping they are working towards improving there scores on the door and will change the kettle in the room (42) Thankyou for our stay.

sharon, viaje con amigos de 1 noche

Comentario de huésped verificado de Expedia

8/10 Muy bueno

2 de jun de 2025

Comfy bed for the night

Anna, viaje de 1 noche

Comentario de huésped verificado de Hoteles.com

10/10 Excepcional

27 de may de 2025

Comfortable stay

We had a good stay in every way and will certainly stay there again

Anthea, viaje en familia de 1 noche

Comentario de huésped verificado de Hoteles.com

The Black Swan - The Inn Collection Group

Elige las fechas para ver los precios

Galería de imágenes de The Black Swan - The Inn Collection Group

Comentarios

Servicios populares

Servicios principales (8)

Siéntete como en casa (6)

Opciones de la habitación

Consulta la disponibilidad para estas fechas

Abrir todas las fotos de Habitación clásica con 1 cama doble o 2 individuales

Habitación clásica con 1 cama doble o 2 individuales

Servicios destacados

Abrir todas las fotos de Feature Double or Twin Room

Feature Double or Twin Room

Servicios destacados

Abrir todas las fotos de Superior Double or Twin with Sofa Bed

Superior Double or Twin with Sofa Bed

Servicios destacados

Abrir todas las fotos de Habitación individual

Habitación individual

Servicios destacados

Abrir todas las fotos de Suite Double Room with View

Suite Double Room with View

Servicios destacados

Abrir todas las fotos de Habitación con 1 cama doble o 2 individuales

Habitación con 1 cama doble o 2 individuales

Servicios destacados

Abrir todas las fotos de Cosy Double Room

Cosy Double Room

Servicios destacados

Abrir todas las fotos de Family Room with Bunks

Family Room with Bunks

Servicios destacados

Alojamientos similares

The Feathers Hotel, Helmsley, North Yorkshire

The Feathers Hotel, Helmsley, North Yorkshire

Información sobre la zona

Qué hay en los alrededores

Cómo moverse por la zona

Restaurantes

Acerca de este alojamiento