Is there a pool at Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)?

Yes, there's free self and extended parking.

Is airport shuttle service offered by Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)?

Yes, a shuttle from the airport to the hotel is available. The charge is VND 400000 per vehicle.

What are the check-in and check-out times at Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)?

Check-in start time: 2 PM; Check-in end time: midnight. There's a 50% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability).

Is there an onsite casino at Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)?

No, this resort doesn't have a casino, but Corona Casino (12-min drive) is nearby.

What is there to do at Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) and nearby?

Have fun with onsite activities like kayaking, rowing, and fishing. Additional recreation onsite includes volleyball. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a private beach and spa services. Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) also has a picnic area and a garden.

Are there restaurants at or near Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)?

Yes, Chez Carole offers beachfront dining, international cuisine, and ocean views.

Does Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) like?

Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) is located on the waterfront. Popular attractions include Shophouse Grand World, which is 10 minutes away by car.

Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa), Phu Quoc: Hotel Reviews, Rooms & Prices

6/10 Good

Jan 27, 2026

The hotel has a nice location - the staff are very friendly. But it is not maintained - everything was kind of just neglected. The water by the beach was horrible! Soooo much plastic! And only one little guy to clean up. We were not able to go swimming at all. Then there really is nothing to do in the area - because you are out in the middle of nowhere. The pool only had 16 sun beds for the entire hotel - and only 6(!) mattress! A joke! People were laying on the wood bed! Just buy some more! And EVERY night this woman comes and live perform

claus, 4-night trip

8/10 Very good

Sep 4, 2025

Really nice resort with a good swimming beach and pool, great room overlooking the lagoon. Staff were lovely and helpful. My only issues were the super loud aircon and the toilets do not accommodate large male bowel movements; otherwise great!

Shiloh, 4-night trip

10/10 Exceptional

Dec 17, 2024

A great property with tons of charm and beautiful views. The pool is amazing. The staff is extremely attentive and the food was 5 star.

Gary, 2-night trip

10/10 Exceptional

Mar 10, 2025

Lovely place with lots of personality and nature

O saw so many little fish species from the confident of my deck. It was heaven

Anna, 3-night trip

8/10 Very good

Nov 9, 2022

Very quiet place perhaps also because we were just 2 bungalows out 50 bedrooms (but they didn’t offer a late check out😳)

10/10 Exceptional

Dec 18, 2024

Need a motor bike to get anywhere

James, 2-night trip

4/10 Fair

Jan 26, 2026

Milana is one of these resorts in Vietnam that makes you understand why so few tourists choose to return for a second trip. The pictures are from the resort was new and the price matches the pictures. Today it’s a different story. What greets you is a resort that screams for maintenance. I can understand if staff fail to notice a clogged drain in the shower, but when a whole door is missing from the shower cabinet….? That I cannot understand. Why do you rent out a Bungalow (with sea view) that doesn’t have a working shower? The shower is in the bedroom, so water everywhere is not a good thing. Did they solve it quickly? No. We end up in another bungalow for the night while they promise to fix the shower in the morning. Did they fix it? Not really. After several hours we finally could move back to a halfway working shower. A good tip would be to check if the job is actually done before you tell the customer it’s fixed. I wasted more than half a day on this mess. Milana has plenty of potential with a beautiful beach and the concept it was built with could work if it was maintained. It could have been a perfect place to unwind and relax, but lack of maintenance hits you in the face everywhere you go.

Terje, 3-night trip

6/10 Good

Apr 11, 2025

Chez Carol Beach Hotel

The hotel is far away from the main tourist area, but there are also opportunities to shop and eat nearby. The complex is very quiet with a private beach area and a small pool with a beautiful view of the beach. The restaurant serves pizza, burgers, spaghetti and meat as well as local dishes with meat or fish, and a variety of drinks. The staff is very friendly. There are both good and bad things to say about the bungalows: The good thing is the size of the rooms, and there is free cappuccino, tea and water. The bad thing is that the facade and roof need to be renovated, so you might get uninvited guests. A little tip: rent a scooter and explore the island - it's really fun.

Daniel, 18-night trip

10/10 Exceptional

Feb 4, 2025

Lovely Hôtel with beautiful Beach

Stayed in a Bungalow Villa. Although slightly dated , clean and with everything well thought out. Room was cleaned every day at no extra charge. Very good bar and restaurant with breakfast included. Good choice of food. Beach was stunning and so peaceful. Also hotel has a very good swimming pool which was again very clean and fresh pool towels provided daily. Staff were excellent- nothing too much trouble and very friendly. Only downside is that they didn’t understand much English but Google Translate took care of that. Special thanks to Jessie, Jon (the Assistant Manager) and Tam - excellent service Would definitely stay here again

Jane, 1-night trip

10/10 Exceptional

Nov 21, 2024

It's position nestled in the corner of a soft sandy beach amid great stone walkways, lush gardens, orchids and numerous. Coconut trees along the shore. If you appreciate older gardens, love waking up with the sun rise and the high tide waves crashing on the stone jetty then you have nature at your doorstep..the property has had better days but the overall picture makes you wonder how much more beautiful the property was when built and created by its original owners..someone's dream is forever a part of chez Carole. I truly hope the present and future owners will see it's present beauty, restore it's beauty and understand how well it all fits with its surroundings..very special, great energy and a strong grounding feeling with nature.

yan, 7-night trip

2/10 Poor

May 17, 2025

Terrible

Pretty remote in location, outdated and in need of a refurbishment. Staff were not friendly or helpful, the bath overflowed, the bed was uncomfortable and hard! Sheets were not changed. Structure of the bridge to the water bungalows was a bit dodgy and then the water bungalows themselves needed upgrades, stones falling off around the bathtub and the sliding doors were not secure with gaps in the frame… essentially inviting in all creepy crawlies (geckos) from outside. I will not be back and I urge you not to bother going.

4-night trip

10/10 Exceptional

Jun 8, 2024

Amazing paradise!

This place is amazing!!! The service is incredible - right from the start smiles were on everybody's face and they never left for our entire stay. The pool and beach are superb... Chilling by the pool and watching the sunset while sipping on beers and cocktails is what dreams are made of. A quick walk down the road gets you to a minimart or a little longer stroll down the beach gets you into town to buy food and see the locals. The beach in front of the resort is perfectly clean and there is volleyball, kayaking and paddle boarding to be done. The rooms are beautifully spacious and clean, and even with a mozzie net - which is definitely needed. The best sleep I have had in ages... Due to the bed and the peacefulness of the place. The gardens are beautiful, with lots to look at and even a pool table hidden in another bar area. I would definitely stay here again - possibly bringing many more friends. Thankyou to all the staff who made us feel welcome!!! Oh and definitely go on the tour we were recommended that takes you to the south of the island where you go snorkeling and on the massive cable car - thanks for the recommendation!!!

Jacob, 4-night trip

6/10 Good

Jan 19, 2026

Chambre propre et en bon état. Le personnel est très peu aidant, ne porte que les sacs les plus légers car le reste est trop lourd. Les clients doivent donc se débrouiller seuls. Pas d’explications concernent les règles de l’hôtel et l’accès.

Antoine, 1-night trip

10/10 Exceptional

Jan 14, 2026

Underbart vacker plats

Jenny, 13-night trip

8/10 Very good

Apr 9, 2025

Bra ställe om man gillar lugnet, men lite off

Hotellet i sig var trevligt och vår villa fantastisk med altan mot havet. Maten var bra men inte mer, men då är vi nog rätt kräsna efter ätit fantastisk mat dagarna innan i hoi an. Det finns tyvärr inga restauranger nära, vi gick till närliggande resort och åt med, men var heller ingen wow. Om man gillar slappa på samma ställe där det är lugnt och är ok att äta på hotelrestaurangen varje måltid är platsen perfekt. Frukosten var bra. Men vi som gillar att gå och äta på olika ställen passade detta inte alls tyvärr, även om boendet var mysigt. Vi bodde kvar 2 dagar av 5 och flyttade sen till longbeach istället. Personalen var trevlig. Personal som städar upp stränderna, vilket behövdes när det blåser in massor av plast. Fans sup och kanot att låna. Och en helt ok pool. Även volleybollnät.

Tina, 5-night trip

4/10 Fair

Jan 19, 2025

Hotellet ligger vid en fin strand med väldigt lite folk på. Så här har man nästan stranden för sig själv. Det är detta som är bra med detta hotellet, sen resten har mer att önska.

Anders, 2-night trip

2/10 Poor

May 6, 2024

Vorsicht Finger weg von diesem Hotel

Eine Woche vor Anreise wurde uns mitgeteilt das wegen Renovierung das Restaurant nicht geöffnet hat.Als wir Abends ankamen hörten und sahen wir nichts.Fer nächste morgen zeigte dann die wirkliche Situation. Laut und unerträglich überall Schmutz und das ganze Hotel renovierungsbedürftig.Wir haben sofort bei Hotel com reklamiert aber das wurde nicht umgesetzt.Schreckliche zwei Tage.In der Strandbar könnten wir frühstücken Abends hat das Personal Billard gespielt und war nicht an Gästen interessiert. Wir würden keine Nacht mehr dort verbringen und auch nicht mehr über Hotel com buchen. Man hat nur die Möglichkeit mit einem virtuellen Chat Partner zu schreiben. Leider kann ich hier keine Bilder hinzufügen ich werde die Bilder auf der Seite des Hotels bei Google hinzufügen

Kay-Uwe, 2-night trip

8/10 Very good

Feb 23, 2024

Eine vergleichsweise naturbelassenes Gelände in der weniger touristischen Ecke der Insel. Von hier kommt man gut überall hin sofern man sich auf die Verkehrsmittel Roller und Taxi einlässt. Sehr ruhiger Strand und nettes Personal, auf Anfrage wird einem alles gebucht und/oder Infos zu Aktivitäten und Co. gegeben. An sich ist die Unterkunft und die Ausstattung etwas in die Jahre gekommen, aber dafür ist man auch Näher dran als in den großen Resorts die kaum was mit Vietnam zu tun haben.

6/10 Good

Mar 7, 2020

Kunde ha varit bättre

Fina rum men missvisande att det är havsutsikt när det är utsikt över floden när vi dessutom betalde mer för det rummet än de med utsikt över floden. Ganska dålig service. Helt ok mat. Fin strand och fin pool, men strandbaren verkar vara nedlagd, skötseln av floden och vissa delar av området ganska dålig. Ligger fint på stranden men hotellt ligger långt från andra restauranger och shopping så man blir beroende av moped alternativt taxi.

Anna, 7-night trip

10/10 Exceptional

Mar 1, 2020

Un beau séjour.

Un super établissement avec du personnel très sympathique. Un très bon séjour dans ce bel établissement. Je recommande.

Cyril, 6-night trip

8/10 Very good

Feb 25, 2020

L'hôtel est assez excentré l'utilisation de taxi ou de scooter et obligatoire si l'on veut bouger un peu. Le cadre est très agréable, le calme et la sérénité se font sentir dès notre arrivée. Seuls bémols, nous sommes obligés d'aller à la pêche aux informations, le personnel n'est pas des plus réactifs. Il n'y a egalement pas assez de transat pour tous les voyageurs. Concernant le restaurant, nous n'avons pas été très satisfait rapport qualité/prix. Si vous rechercher du farniente au bord de la mer, alors vous passerais un séjour agréable.

4-night trip

4/10 Fair

Feb 22, 2020

Ikke nogen positiv start på ferier

Omgivelserne var absolut ikke svarende til billederne. Billetterne giver et meget mere positivt og charmerende indtryk, hvilket viste sig ikke at være tilfældet i virkeligheden. Stedet er meget øde, med ingen mulighed for alternative spisesteder i gå afstand. Vi fik en ringe modtagelse. Blev ikke hentet i lufthavnen trods oplysninger om ankomst tid. Personalet I restauranten taler virkelig dårlig engelsk. Der er desværre heller ikke noget positivt at sige om maden; virkelig kedelig og smagsløs. Morgen buffeten var kedelig og trods adskillige personaler i restauranten var de fleste fade tomme. Værelserne var til gengæld rigtig fine; store og rene med rigtig fint badeværelset. Poolen fremstår pæn og ren. Stranden var fin, men vandet ikke klart, måske pga udmundingen fra vandløb. Der var en standbar, men den var lukket. Vi rejste 3 dage tidligere end booket. Receptionisten tilstede ved vores afrejse var venlig med godt engelsk.

Mette, 5-night trip

8/10 Very good

Feb 15, 2020

Nice beach getaway.

This is a good beach getaway. A bit isolated but fine if you are looking to just relax on the beach or by the pool. There is nothing else nearby within walking distance so unless you take a taxi you're stuck on the property. The restaurant serves very good Vietnamese food and has an extensive western menu as well. The restaurant staff were friendly and accomodating, especially one waiter named Duc, his English is very good.

4-night trip

10/10 Exceptional

Feb 7, 2020

We ver much enjoyed our stay at ChezCarole. The beach, pool, food, rooms and staff were amazing. Arrangements were made for us to tour the island on one day at a reasonable cost. We also travelled into Duong Dong for the evening market. Wonderful evening. If you want a quiet relaxing space with all the goodness mentioned, the chez Carole is the place.

6-night trip

10/10 Exceptional

Jan 25, 2020

Sehr schönes Ambiente und der Blick von der Rezeption auf's Meer macht auch gleich Lust auf mehr. Auf den ersten Blick ist alles sehr schick, nach ein paar Tagen fallen einem dann aber schon einige Makel auf. Vor allem der Strand. So schön wie der Sand auch ist, der ganze angeschwemmte Müll ist schwer zu übersehen (auch wenn die Mitarbeiter stets bemüht sind alles sauber zu halten) Asiatische Länder haben öfter Müllprobleme, wenn man das vorher weiß, kann man sich damit sicher abfinden.

Alex, 8-night trip

Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)

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