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Aparthotel

Rakuten STAY Hakone Susuki Grass Fields

4.0 star property
Hakone apartments with kitchens and spring water baths

Choose dates to view prices

When you stay at Rakuten STAY Hakone Susuki Grass Fields, you'll be within a 10-minute drive of Lake Ashi and Hakone Gora Park. Guests will have free perks like WiFi and self parking. Apartments feature kitchens and spring water baths.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free parking
  • Free WiFi
  • Air conditioning
  • Electric vehicle charging point
  • Non-smoking

Main amenities (2)

  • 20 smoke-free apartments
  • Vending machine

Feel at home (6)

  • Kitchen
  • Separate bathtub and shower
  • Coffee/tea maker
  • In-room climate control (air conditioning)
  • Free self parking
  • Free toiletries
The current price is $152
$167 total
Jun 25 - Jun 26

Room options

View all photos for Queen Beds + Raised Floor Area / 4 people capacity, Non Smoking

Heated floors

Queen Beds + Raised Floor Area / 4 people capacity, Non Smoking

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons
  • Free WiFi

View all photos for Family Room / 4 people capacity, Non Smoking

Family Room / 4 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

Family Room / 4 people capacity, Non Smoking

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons
  • Free WiFi

View all photos for 2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking

2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking

  • 69 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds
  • Free WiFi

View all photos for 2 Double Beds + 2 Single Bed / 6 people capacity, Non Smoking

2 Double Beds + 2 Single Bed / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

2 Double Beds + 2 Single Bed / 6 people capacity, Non Smoking

  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds
  • Free WiFi

View all photos for Stayable Showroom / 6 people capacity, Non Smoking

Stayable Showroom / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

Stayable Showroom / 6 people capacity, Non Smoking

  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds
  • Free WiFi

View all photos for Family Room

1 bedroom, individually furnished, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • Free WiFi

View all photos for 6 Person Room

1 bedroom, individually furnished, free WiFi, bed sheets

6 Person Room

  • Sleeps 6
  • Free WiFi

View all photos for Queen Beds + Raised Floor Area

1 bedroom, individually furnished, free WiFi, bed sheets

Queen Beds + Raised Floor Area

  • Sleeps 4
  • Free WiFi

Similar properties

Separate tub and shower, spring water tub, rainfall showerhead
Rakuten STAY VILLA Hakone Sengokuhara
Sengokuhara
  • Kitchenette
  • Laundry facilities
  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 186 reviews
The price is $192
$214 total
Jun 29 - Jun 30
Rakuten STAY VILLA Hakone Sengokuhara
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About the neighborhood

Map
1246-80 Rokurobee, Sengokuhara,, Hakone, Kanagawa, 250-0631

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Sengokuhara Susuki Prairie - 1 min walk - 0.2 km
  • Daihakone Country Club - 6 min walk - 0.5 km
  • Hakone Venetian Glass Museum - 5 min drive - 2.3 km

Getting around

  • Haneda Airport (HND) - 120 min drive
  • Narita Intl. Airport (NRT) - 85.7 miles/137.9 km
  • Hakone Miyanoshita Station - 12 min drive
  • Hakone Ohiradai Station - 14 min drive
  • Hakone Gora Station - 17 min drive

Restaurants

  • ‪じねんじょ蕎麦 箱根九十九 - ‬3 min drive
  • ‪いろり茶屋 - ‬20 min walk
  • ‪The Dining 四季彩 - ‬3 min drive
  • ‪tea salon Orient Express - ‬19 min walk
  • ‪カフェテラッツァうかい - ‬3 min drive

About this property

Rakuten STAY Hakone Susuki Grass Fields

  • When you stay at Rakuten STAY Hakone Susuki Grass Fields, you'll be within a 10-minute drive of Lake Ashi and Hakone Gora Park. Guests will have free perks like WiFi and self parking. Apartments feature kitchens and spring water baths.

At a glance

DONE

Property size

    • 20 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • This property doesn't offer after-hours check-in
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Limited onsite parking
  • Electric car charging station on site

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Paper towels
  • Electric kettle
  • Rice cooker

Bedrooms

  • Bed sheets provided

Bathrooms

  • Separate bathtub and shower
  • Toilet with electronic bidet
  • Spring water bathtub
  • Hair dryer
  • Free toiletries
  • Toothbrush and toothpaste
  • Towels provided
  • Shampoo
  • Toilet paper

Living spaces

  • Heated floors

Outdoor areas

  • Deck or patio

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Smoke-free property

Services and conveniences

  • Virtual front desk
  • Free bottled water
  • Vending machine

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 20 rooms
  • Individually furnished

Fees & policies

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.

Also known as

Rakuten STAY Hakone Susuki Grass Fields Hakone
Rakuten STAY Hakone Susuki Grass Fields Aparthotel
Rakuten STAY Hakone Susuki Grass Fields Aparthotel Hakone

Frequently asked questions

Are pets allowed at Rakuten STAY Hakone Susuki Grass Fields?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Rakuten STAY Hakone Susuki Grass Fields?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Rakuten STAY Hakone Susuki Grass Fields?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.

Does Rakuten STAY Hakone Susuki Grass Fields have private hot tubs?

Yes, each apartment has a spring water bathtub.

Does Rakuten STAY Hakone Susuki Grass Fields have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a rice cooker, and a griddle.

Does Rakuten STAY Hakone Susuki Grass Fields have any outdoor private spaces?

Yes, each apartment features a deck or patio.

What's the area around Rakuten STAY Hakone Susuki Grass Fields like?

Rakuten STAY Hakone Susuki Grass Fields is a short 2-minute walk from Sengokuhara Susuki Prairie and 7 minutes' walk from Daihakone Country Club.

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Reviews

Rakuten STAY Hakone Susuki Grass Fields Reviews

9.0

Wonderful

9.8

Cleanliness

9.8

Amenities

9.8

Property conditions & facilities

Reviews

Verified

8/10 Very good

It’s a nice stay for family the only point to highlight was the staircase to second level might be a concern for elderly and luggage to be carried. It was clean, spacious with washing machine. All the essential are available. Great stay for 3 nights.
Shi hui, 3-night trip
Verified

10/10 Exceptional

Room was comfortable and clean.
Luisa, 1-night trip
Verified

10/10 Exceptional

Spacious and clean rooms, check-in process easy if you received the email otherwise the helpline was great to help
Philippe, 1-night trip
Verified

10/10 Exceptional

Plenty of space for this apartment for our family of 5. The personal hot spring tub in the toilet is also a first for us (unique) and check-in process was quite easy and seamless. Kitchen was well equipped. As we only stayed for 2 nights I cant comment on housekeeping. On-site parking is available. Only suggestion - would be better if there were more signage to the property as the last stretch of road was gravel road and we were initially not sure about turning in. Overall, would recommend and we would visit again :)
Audrey, 2-night trip
Verified

10/10 Exceptional

First time staying with Rakuten. The check in process was a bit weird at first but overall very easy. You check in on a tablet in the room and then you connect to an operator who finalizes your check in. You get a PIN code to enter the room was… pretty easy. The unit was spotless. Very clean. Had everything you need in the kitchen. The onsen was nice. Only thing missing was a view.
Nailani, 2-night trip
Verified

10/10 Exceptional

Excellent
Wayne, 1-night trip
Verified

10/10 Exceptional

Excellent
Chundru, 1-night trip
Verified

10/10 Exceptional

clean room, amenities, friendly helpful people, location, spacious room(s) mineral hot spring room, kitchen, bedroom very comfortable. Thank you!
mark, 2-night trip
Verified

8/10 Very good

Check-In staff are rude, but the cleaning staff did an excellent job maintaining the property. Amenities are good and the onsen is great! My only issue is with the check-in staff being rude and the poor sound level between the top and bottom units. You can hear the people walking all day long in the upstairs units. Recommend the property for a relaxing trip.
Todd, 2-night trip
Verified

10/10 Exceptional

Good Condition
Tae Rang, 1-night trip
Verified

10/10 Exceptional

非常之好的一次體驗
Juliana, 1-night trip
Verified

6/10 Good

部屋の設備や特に風呂はとても気に入ってて、いつもRakutenstayを使ってます。今回は初めてここを利用しましたが、上の部屋の子供の走る音みたいなのがかなりうるさかったのがとても残念でした。
MASAKAZU, 1-night trip
Verified

10/10 Exceptional

全ての設備、サービス、価格に大満足。
Maya, 2-night trip
Verified

10/10 Exceptional

清潔感があって非常に良かったです。
木村, 1-night trip
Verified

10/10 Exceptional

部屋の雰囲気がいい
VERA NATHALIA, 2-night trip
Verified

10/10 Exceptional

超棒更超級乾淨
Tzu-yu, 2-night trip
Verified

10/10 Exceptional

細かいところの清掃をしっかり行って頂ければ、あとは言う事がないくらい楽しめるし、ゆっくりできます。
貴之, 1-night trip
Verified

10/10 Exceptional

ペット同伴できること。
ATSUKI, 1-night trip
Verified

8/10 Very good

とても快適に過ごせました。温泉も良かったです。
MISUMI, 1-night trip
Verified

8/10 Very good

Masaki, 1-night trip
Verified

4/10 Fair

OKUTO, 1-night trip
Verified

10/10 Exceptional

Haruka, 1-night trip
Verified

10/10 Exceptional

JAESUNG, 1-night trip
Verified

8/10 Very good

MEGUMI, 1-night trip
Verified

8/10 Very good

SATOSHI, 1-night trip