Getting access was a NIGHTMARE, when contacted the woman in charge she started YELLING at me that we were in the wrong place, we were not. I had to yell back at her to make her stop yelling at me, even after we got in the building, all was confusing. Out if 3 keys, the gate key wasn't working normally. We had to wiggle it too much to make it open it. The breakfast area was FULL of handwritten signs on letter size paper, in black marker ink, affixed with scotch tape. Messages were SO RUDE! like DO NOT HAVE LUNCH OR DINNER HERE, only breakfast! The room was terribly cold, the metal bed was noisy and the mattress was thin. She showed up the next morning, my husband discussed the problems we had and she IMMEDIATELY raised her voice at him, told him in his face that her place had no problems. I completely came to the conclusion that this atrocious woman was ABUSIVE, mafia style. HORRIBLE HORRIBLE HORRIBLE.