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Hotel Cristallo

3.0 star property
Mountain hotel with spa, near Dolomites

Choose dates to view prices

Surrounded by the breathtaking Dolomites, Hotel Cristallo offers a serene getaway with continental breakfast, a coffee shop/cafe, and a peaceful garden. Relax at the on-site spa or take some time to unwind in the indoor pool. With free WiFi and multilingual staff, this hotel is perfect for adventurous travelers who enjoy mountain biking.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Free use of bicycles
  • Self parking
  • Hot tub
  • Room service

Feel at home (6)

  • Cribs/infant beds available
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Double Room

Classic Double Room | Down comforters, in-room safe, desk, blackout drapes

Classic Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Triple Room

Classic Triple Room | Down comforters, in-room safe, desk, blackout drapes

Classic Triple Room

  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | Down comforters, in-room safe, desk, blackout drapes

Family Room

  • 24 sq m
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

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9.6 out of 10, Exceptional, 39 reviews
The price is $258
$289 total
includes taxes & fees
Jun 3 - Jun 4
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About the neighborhood

Map
Via Dolomiti 24, Canazei, TN, 38032

What's nearby

  • Dolaondes Canazei - 6 min walk - 0.6 km
  • Ski Lift Pecol - 13 min walk - 1.1 km
  • Duron Valley - 2 min drive - 1.8 km
  • Col Rodella Cable Car - 3 min drive - 2.2 km
  • Pecol-Col dei Rossi Cable Car - 9 min drive - 6.3 km

Getting around

  • Bolzano Airport (BZO) - 98 min drive
  • Ponte Gardena-Laion/Waidbruck-Lajen Station - 49 min drive
  • Chiusa/Klausen Station - 52 min drive
  • Renon Campodazzo-Atzwang Station - 54 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Stua Dei Ladin - ‬8 min walk
  • ‪Kaiserstube - ‬3 min walk
  • ‪La Cantinetta 2.0 - ‬10 min walk
  • ‪Wurstelstand Pippotto - ‬5 min walk
  • ‪Lupo Bianco Canazei - ‬6 min drive

About this property

Hotel Cristallo

  • Hotel Cristallo offers a fantastic location, putting you just steps from Dolomites. The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the hot tub for a relaxing end to the day. Other highlights include an indoor pool, a sauna, and a steam room.

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
    • Express check-in/out available
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 10 per day)
DONE

Transfers

    • Airport shuttle (available on request)*
    • Train station pick-up
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Ski passes
  • Mountain biking
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Meeting room
  • Conference space (70 square feet)

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Free bicycle rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Crib/infant bed available
  • Rollaway/extra bed available
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open select days. Guests under 14 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the spa

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, JCB International

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Also known as

Cristallo Canazei

Hotel Cristallo

Hotel Cristallo Canazei

Hotel Cristallo Hotel

Hotel Cristallo Canazei

Hotel Cristallo Hotel Canazei

Frequently asked questions

Does Hotel Cristallo offer free cancellation for a full refund?

Yes, Hotel Cristallo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Cristallo?

Yes, there's an indoor pool.

Are pets allowed at Hotel Cristallo?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Cristallo?

Yes. Self parking costs EUR 10 per day.

Is airport shuttle service offered by Hotel Cristallo?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Cristallo?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is 10:00 AM. Express check-in and check-out are available.

What is there to do at Hotel Cristallo and nearby?

Have fun with onsite activities like mountain biking and hiking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Cristallo also has an indoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Hotel Cristallo?

Yes, there's an onsite restaurant.

What's the area around Hotel Cristallo like?

Hotel Cristallo is in the heart of Canazei, a short 10-minute walk from Ski Lift Pecol and 17 minutes' walk from Duron Valley.

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Reviews

Reviews

7.6

Good

8.4

Cleanliness

9.0

Location

7.4

Staff & service

7.8

Property conditions & facilities

Reviews

Verified

8/10 Very good

Fint hotel med fornuftig afstand til lift. Bus lige uden for døren hvis man ikke vil gå. Lækre værelser.
Henrik, 3-night trip
Verified

8/10 Very good

Posizione perfetta a 2 passi dal centeo

Ottima struttura bene pulita molto confortevole Personale gentilissimo e sempre disponibile Posizione ottimale a 2 passi dal centro
2-night trip
Verified

8/10 Very good

Zimmer,Service,Hotelpersonal alles ok.Dampfbad top
Verified

8/10 Very good

Bon hôtel au milieu des Dolomites

Dès notre arrivée nous avons très bien été accueillis. On nous a même mis le garage de l'hôtel à notre disposition pour abriter nos motos. La chambre pour 3 personnes était très spacieuse et confortable. On trouve pas mal de restos et commerces dans les alentours de l'hôtel, à quelques minutes de marche seulement.
Verified

8/10 Very good

שהיה נוחה וטובה בקריסטלו

אין בחדר קומקום להכנת קפה או תה. ממש מתבקש בעונה זו!! סל הכל חדר מרווח ונקי נוף יפה מהחדר.
Verified

8/10 Very good

Sehr empfehlenswertes Hotel im Fassatal

Wir hatten dort für 2 Wochen gebucht, da Canazei zwar immer über einen der Pässe, aber insgesamt doch zentral für Seiser Alm, Rosengarten und Marmolada liegt. Von der Rezeption über das Zimmer bis hin zum Frühstück war alles okay (Wir hatten nur Frühstück gebucht). Zum Abendessen gab es jeweils 3 Menüs, die wir allerdings nicht bewerten können. Auch der neu errichtete Wellnessbereich mit 2 Saunen, Dampfbad, Schwimmbecken, Massageraum und Ruheraum sind sehr empfehlenswert. WLAN ist ebenfalls vorhanden, allerdings gegen Gebühr. Freie Parkplätze waren, allerdingsin der Vorsaison, reichlich vorhanden. Einkaufsmöglichkeiten sind direkt gegenüber dem Hotel und in wenigen Metern im Ort.
Verified

4/10 Fair

Deluso.

Ho visti troppo tardi su la mia ricevuta mi hanno calcolato cena in piu per due persone. Aveva un modo di fare mio pagamento senza controllo per me stessa.Quando mi sono accorta ero molto lontano per tornare e chiedere una spiegazione,poi senza ricevuta fiscale.
Verified

10/10 Exceptional

Beautiful hotel, beautiful town

We stayed in Canazei out of season, but Hotel Cristallo is one of the few hotels open all year round. The rooms are spacious and clean with excellent views, the staff were very pleasant and the breakfast was excellent. The spa facilities were superb, I would definitely return to this hotel and I would definitely return to this beautiful mountain town.
Verified

10/10 Exceptional

Servizio eccellente

Al di là delle nostre previsioni: servizio ottimo, personale gentilissimo, estrema disponibilità, ottima posizione e buon confort generale.
Verified

4/10 Fair

Personell - not service minded

Clean but worn. Staff who would rather do something else than work at this hotel. Rather poor breakfast. At times disturbing traffic. Closeness to beautiful surrounding nature weighed up the stay considerably.
Verified

6/10 Good

the owner is an un pleasent man.

great potential . i will not come back because of the owner and his bad attittude.
Verified

6/10 Good

I didn't see any great service!

Hotel was in a good location, nice looking hotel. However, where was the great service we had read about? We had booked a double room and was given 2 single beds, despite confirming our request by telephone after booking; the main reception person who was there to assist after 5pm showed little interest in helping or taking questions from us or other guests regarding ski hire, ski ticket info or ski resort info, let alone even wanting to provide us with the final bill when requested so we could pay. It seemed any service was provided when he wanted too and was quite dismissive. The room which was clean had average comfort beds and room walls were thin enough to easily hear the neighbouring room guests. Otherwise an ok hotel let down by a dismissive and unhelpful front desk staff member.
Verified

6/10 Good

Hotel cristallo Canazei

Hotel da preferire soprattutto per la posizione centrale per il resto tutto molto nella norma. Due appunti : non e' semplice trovare parcheggio e il personale di sala non troppo cordiale , ottimo invece il servizio della reception.
Verified

8/10 Very good

Mat

Ett väldigt vackert hotell och perfekt med helpension där man fick under frukosten pricka in vad man skulle äta på kvällen. Maten var mycket god och serverades mycket snabbt.
Verified

10/10 Exceptional

Great hotel

Very helpful and friendly staff, great breakfast and fantastic views of the mountains. An A+ experience!
Verified

8/10 Very good

Hotel Cristallo CANAZEI

logisticamente ok
Verified

8/10 Very good

position idéale

Hotel situé dans une commune d'accès assez facile à partir de la vallée. Point de départ idéal pour un circuit complet des Dolomites. Demander une chambre côté montagne (beaucoup de passage de motards)
Verified

8/10 Very good

Bent, 1-night trip
Verified

6/10 Good